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Reviews of ibis Nottingham Centre

2 out of 5
ibis Nottingham Centre
16 Fletcher Gate, Nottingham, England

Reviews

8.2

Very good

Rating 10 - Excellent. 405 out of 1001 reviews" "
Rating 8 - Good. 405 out of 1001 reviews" "
Rating 6 - Okay. 103 out of 1001 reviews" "
Rating 4 - Poor. 52 out of 1001 reviews" "
Rating 2 - Terrible. 36 out of 1001 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous location for the city centre, however if you want somewhere quiet you’d be disappointed, we had the window open because of the heat but you can hear all the neighbouring bars and the clocks chime every 15 minutes. Thankfully the chimes do stop around 10pm until morning so doesn’t disturb sleep. Windows sufficiently block noise. The hotel is very basic as expected. Clean but not spotless. Comfortable enough beds but need some firmer pillows!
Stayed 1 night in May 2024

6/10 Okay

Clare

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Chung Man

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location for pubs and bars; vibrant service team; easy checkout and luggage storage; our room was neat and fit for a short stay. For travelers looking for longer stay may need to upgrade to bigger room for more space for luggage.
Stayed 1 night in Apr 2024

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. Very pleased with how clean it was. The area was easy to get around to all attractions and the staff went out of their way to be helpful.
Stayed 1 night in Apr 2024

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very very good
Stayed 1 night in Apr 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot, and the staff were very accomdating. The location was a quick walk to all the sites in Nottingham, as well as some great pubs and restaurants. Outside can get a bit noisy due to the proximity of some bumping bars and clubs, but thats the reality when you're close to the nightlife. Definitely recommend this hotel to any travellers.
Stayed 2 nights in Mar 2024

4/10 Poor

TORREN

Not enough staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Anthony

Stayed 1 night in Mar 2024

10/10 Excellent

Shiyuan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient in the city centre close to the station and shops
Stayed 2 nights in Feb 2024

10/10 Excellent

Jennifer

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Angela

Stayed 1 night in Feb 2024

8/10 Good

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

6/10 Okay

Dennis

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Feb 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable stay for two nights for an event at Motorpoiint Arena. The hotel was everything we needed it to be
Stayed 1 night in Feb 2024

6/10 Okay

John

Travelled with family
Liked: Cleanliness, room comfort
A one night trip visiting my son who is at University in Nottingham. Ibis hotel is in a great location central to all the bars. Room was ok a bit basic but bed v comfortable, would have a non disabled room as bathroom appliances v low. One annoying issue was a leaking gutter dripping onto our window sill all night keeping us awake.
Stayed 1 night in Feb 2024

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy stay at Ibis
A great stay..staff were very welcoming and as helpful as they could be ...nice to see a friendly face greeting you on arrival !
Stayed 2 nights in Feb 2024

10/10 Excellent

Kai

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the city centre and car park right opposite. Also close to the train station.
Stayed 1 night in Jan 2024
Response from Kacper Warakomski | Hotel Team Leader on 3 Feb 2024
Dear David,Thank you for taking the time to share your valued feedback with us!

10/10 Excellent

katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jan 2024
Response from Kacper Warakomski | Hotel Team Leader on 3 Feb 2024
Dear Katie,Thank you for taking the time to share your valued feedback with us!I hope we will have the opportunity to welcome you back to Nottingham in the near future.

8/10 Good

Mark

Travelled with group
Liked: Cleanliness, staff & service, room comfort
A good stay. Ditch the security guard!
Did the job for a short stay in Nottingham. Hotel was clean throughout. French style single beds so smaller than average. Paid parking opposite is convenient. Staff very friendly and helpful with one exception, the security guard on duty at night. I'm not sure of the necessity of this asides from aggressively telling hotel residents that they need to put their food away until you get to the room. This is probably something for the hotel to review.
Stayed 2 nights in Jan 2024
Response from Kacper Warakomski | Hotel Team Leader on 3 Feb 2024
Dear Mark,Thank you for taking the time to share your valued feedback with us! I do apologize if the security guard appeared a little bit over zealous in carrying out his duties, I will make sure this is reviewed.

10/10 Excellent

Mike

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, plenty of local places to eat and only a few minutes from the arena
Stayed 1 night in Dec 2023
Response from Kacper Warakomski | Hotel Team Leader on 3 Feb 2024
Dear Mike,Thank you for taking the time to share your valued feedback with us!

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property that is located in the heart of the city centre. Room was comfy and clean. Only negative was there was noise from the street but this wasn’t even that loud. Staff were very friendly and helpful Perfect stay
Stayed 1 night in Jan 2024
Response from Kacper Warakomski | Hotel Team Leader on 3 Feb 2024
Dear Susan,Thank you for taking the time to share your kind feedback with us!I hope we will have the pleasure of welcoming you back to Nottingham in the near future for another enjoyable stay!

6/10 Okay

Heather

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024
Response from Kacper Warakomski | Hotel Team Leader on 3 Feb 2024
Dear Heather, Thank you for taking the time to share your valued feedback with us!

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Kacper Warakomski | Hotel Team Leader on 3 Feb 2024
Thank you for taking the time to share your valued feedback with us!

10/10 Excellent

Anne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Comfortable and convenient stay to visit hen do venue in city centre.
Stayed 1 night in Jan 2024
Response from Kacper Warakomski | Hotel Team Leader on 3 Feb 2024
Dear Anne,Thank you for taking the time to share your feedback with us! I hope you have enjoyed the hen do.

8/10 Good

Stuart

Liked: Cleanliness, room comfort
Generally good, but.....
Quiet and comfortable, until - unfortunately - some noisy building work kicked off right outside my bedroom window at 0830. So much for my recovery live-in!
Stayed 1 night in Jan 2024
Response from Kacper Warakomski | Hotel Team Leader on 3 Feb 2024
Dear Stuart,Thank you for taking the time to share your valued feedback with us!I'm sorry you were disturbed during your stay, it's never out intention to disturb our guests during their stay, however sometimes maintenance works cannot wait. I hope we will have the opportunity to welcome you back to Nottingham in the near future, when we will be able to serve you better and guarantee a peaceful nights sleep.

8/10 Good

Ontsgerel

Stayed 14 nights in Dec 2023
Response from Kacper Warakomski | Hotel Team Leader on 3 Feb 2024
Dear Ontsgerel,Thank you for taking the time to share your feedback with us!

8/10 Good

STEVEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2023
Response from Kacper Warakomski | Hotel Team Leader on 3 Feb 2024
Dear Steven,Thank you for taking the time to share your feedback with us!

8/10 Good

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Kacper Warakomski | Hotel Team Leader on 3 Feb 2024
Thank you for taking the time to share your feedback with us!

4/10 Poor

Fran

Stayed 1 night in Dec 2023
Response from Kacper Warakomski | Hotel Team Leader on 22 Dec 2023
Dear Fran,Thank you for taking the time to share your valued feedback with us! I'm very sorry to see your stay with us did not exceed your expectations. I truly hope you will give us an opportunity to redeem ourselves in the near future, where we will be able to serve you better.

10/10 Excellent

Sam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy customers.
Excellent value for money, nice touches associated with more expensive hotels. Clean and comfortable, good location, no negatives.
Stayed 1 night in Oct 2023
Response from Kacper Warakomski | Hotel Team Leader on 22 Dec 2023
Dear Sam,Thank you very much for your kind comments, we appreciate you taking the time to share your feedback with us after your stay.

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay,close to arena,excellent friendly staff,great nights sleep,very quiet and breakfast superb 10/10 thankyou
Stayed 1 night in Dec 2023
Response from Kacper Warakomski | Hotel Team Leader on 22 Dec 2023
Dear Kevin,Thank you for taking the time to share your valued feedback with us! it's always a pleasure to receive positive feedback from our guests, I hope we will have the opportunity to welcome you back for another enjoyable stay.

8/10 Good

Emma

Travelled with group
Liked: Staff & service
Great location with everything in walking distance
Stayed 1 night in Dec 2023
Response from Kacper Warakomski | Hotel Team Leader on 22 Dec 2023
Dear Emma,Thank you very much for taking the time to share your valued feedback with us! We look forward to possibly welcoming you back to Nottingham in the near future.

8/10 Good

Steve

Stayed 1 night in Dec 2023
Response from Kacper Warakomski | Hotel Team Leader on 22 Dec 2023
Dear Steve,Thank you very much for taking the time to share your valued feedback with us!

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, tidy room
Good room, pod style bathroom was clean but mattress protector could have been a bit cleaner. Excellent breakfast. Not sure how eco it can be to have crazy 100% plastic bathrooms, and lack of room clean is put down as ECO friendly but someone popping in and tidying the room would still be preferable.
Stayed 1 night in Dec 2023
Response from Kacper Warakomski | Hotel Team Leader on 22 Dec 2023
Dear Simon,Thank you very much for taking the time to share your feedback with us! We are working very hard on the sustainability of the hotel with a number of initiatives and the hotel is also applying for a Green Key accreditation. I'm proud to say we have now eliminated 100% of single use plastics in the hotel and are taking bolder steps towards Accor's commitments to sustainability. Our housekeepers still attend every room daily unless a "Go Green Skip The Clean" or "DND" tags are displayed on the door.

10/10 Excellent

Francisco Tiler Ltd

Stayed 1 night in Oct 2023
Response from Kacper Warakomski | Hotel Team Leader on 22 Dec 2023
Thank you for taking the time to share your valued feedback with us!

10/10 Excellent

Angela

Stayed 1 night in Dec 2023
Response from Kacper Warakomski | Hotel Team Leader on 22 Dec 2023
Dear Angela,Thank you very much for taking the time to share your valued feedback with us!

2/10 Terrible

Martyn

Stayed 1 night in Dec 2023
Response from Kacper Warakomski | Hotel Team Leader on 22 Dec 2023
Dear Martyn,I'm sorry to see your stay with us did not exceed your expectations. I hope we will have the opportunity to welcome you back to Nottingham where we will be able to redeem ourselves. Thank you for taking the time to share your valued feedback!

8/10 Good

Kirsty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks
Stayed 1 night in Nov 2023
Response from Kacper Warakomski | Hotel Team Leader on 8 Dec 2023
Dear Kirsty,Thank you for taking the time to share your valued feedback with us!

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable room
Stayed 1 night in Dec 2023
Response from Kacper Warakomski | Hotel Team Leader on 8 Dec 2023
Dear Patricia,Thank you for taking the time to share your valued feedback with us, glad to hear you have enjoyed your stay with us!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Kacper Warakomski | Hotel Team Leader on 8 Dec 2023
Thank you for taking the time to share your feedback with us!

6/10 Okay

Mark

Liked: Staff & service
In desperate need of an upgrade
Hotel was ok if very noisy but I guess it's Christmas party season so can't really complain much. The staff were helpful and the rooms were ok but the hotel itself is abit outdated and in desperate need of an upgrade. Wouldn't say it's worth the money we paid but again, it's coming up to Christmas so you're paying the premium.
Stayed 1 night in Dec 2023
Response from Kacper Warakomski | Hotel Team Leader on 8 Dec 2023
Dear Mark,Thank you very much for taking the time to share your valued feedback with us! We appreciate your comments and will surely work to improve our product as best as we can. Wishing you and your close ones a jolly Christmas period.

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Kacper Warakomski | Hotel Team Leader on 22 Dec 2023
Dear David,Thank you for taking the time to share your valued feedback with us! We appreciate you taking the time to do so.

10/10 Excellent

Martin

Stayed 1 night in Nov 2023
Response from Kacper Warakomski | Hotel Team Leader on 22 Dec 2023
Dear Martin,Thank you very much for taking the time to leave us such a kind review!

8/10 Good

Man Yee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent/convenience location
Stayed 2 nights in Nov 2023
Response from Kacper Warakomski | Hotel Team Leader on 8 Dec 2023
Dear Man Yee,Glad to see you have enjoyed your stay with us! Thank you for taking the time to share your feedback with us.

8/10 Good

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Need to upgrade tv so can mirror steam
Stayed 1 night in Nov 2023
Response from Kacper Warakomski | Hotel Team Leader on 8 Dec 2023
Dear Jonathan,Thank you for taking the time to share your feedback, and for highlighting this area of improvement for us!

10/10 Excellent

Sam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was a decent size with all the amenities we needed and it was clean and ready for us when we arrived
Stayed 1 night in Nov 2023
Response from Kacper Warakomski | Hotel Team Leader on 8 Dec 2023
Dear Sam,Thank you very much for taking the time to share your feedback with us!We hope to see you back in the near future.

8/10 Good

Trudy

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The hotel was good but the cleaner came in and made the bed but did not take out the rubbish or clean anything else.
Stayed 2 nights in Nov 2023
Response from Kacper Warakomski | Hotel Team Leader on 21 Nov 2023
Dear Trudy,I will make sure your comments are passed on to our housekeeping manager for review. We appreciate you taking the time to share your valued feedback with us!