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"You have cgarged me twice. How do I get a refund? j22pgj@gmail.com"

"The layout of our suite was weird. The frosted glass bathroom door covered two electrical outlets when open. Other than that we would stay again but would bring more UK power converters. "

"Everything was clean and tidy, staff is very friendly, breakfast was excellent. We will return there soon."

"It was ok stay"

"Registering was quick and efficient. The staff were helpful. The Restaurant was excellent both food and staffing. "

"Perfect for a one night stay on business and food was good "

"Range of healthy food included in a wide range of breakfast choice at the buffet. Staff friendly and helpful. Room clean and appealing due to its close proximity to Westquay shopping centre, Mayflower Theatre, cruise ships at Southampton harbour and rail links from Southampton central to london and other key cities. Hotel is nicely presented as high star rating but with robust values. Highly recommend and would definitely again"

"Very friendly staff"

"Booked this hotel for a short stay which is perfect. The location is central to everything and the hotel is very accommodating. Staff were really helpful and friendly (which makes all the difference) If your looking for luxury this is not the hotel for you. It is what it is for the price. Great hotel, great food, rooms nice but not massive. Perfect for 1 or two nights. "