Top Hotels Near House of Chilli in Sandown from AU$102

"We recently stayed at The Ocean View Hotel from 13th–15th February and unfortunately were very disappointed with our experience. We chose this hotel specifically because of the facilities advertised on the website, including a swimming pool, bar, coffee shop, evening dining, jazz club with cocktail bar, and the daily “Happy Hour” promotion. These amenities were a major factor in booking what we hoped would be a relaxing weekend break. However, on arrival—and throughout our stay—we discovered that the swimming pool, bar, coffee shop, and evening dining were all closed. There had been no prior notice of these closures on the website or in our booking confirmation email. To make matters more frustrating, there were posters displayed around the hotel advertising “Happy Hour” from 4–6pm daily, despite the bar not being open. Breakfast was also an additional charge, and while convenient, we found that far better quality and more reasonably priced breakfast options were available just a short walk away in the town centre. The lack of communication felt misleading, as the facilities advertised were simply not available. Had we known in advance, we would likely have chosen alternative accommodation. While the stay itself may suit guests who only require a room, (if you don’t mind a bed without a headboard), we feel the hotel should be transparent about which amenities are operational. Clear and accurate information would help manage expectations and avoid disappointment. "

"Found the room quite claustrophobic with a very small bathroom and basin in bedroom. No food available as I was the only guest staying. Staff were very nice. Do not think I will stay there again. "

"Everything was exactly what we expected. Great location and house with great amenities for a family get together at Christmas."

"Practically perfect in every way! We’ve stayed in a lot of places and this ranks right up there! Despite the location on a busy road, once inside you’re treated to an oasis of calm and tasteful tranquility. The owner really has created the perfect home from home, a perfect balance between a personal touch and a perfect holiday escape. Communication was excellent too! "

"It was clean and fully equipped for family self-service stay. Thank you. It would be nice to have an ensuite master bedroom (perhaps not applicable to this property now, but I will look out for one next time). Also, we would have preferred a lock on the master bedroom door. Otherwise, spot on!"

"Neil met us when we arrived, to hand over keys and run through the heating, shower etc. Very friendly and welcoming and let us know that he was close by if we needed anything. The Haven had everything we needed and was clean and comfortable."

"Balcony view was beautiful. Close to lift to beach. "

"Everything about it was perfect "

"Friendly welcome, clean room and very nice breakfast. Would definitely stay again."