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The Lowell

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Flat-screen TV, DVD player, iPod docking station, pay-per-view films
Frette Italian sheets, premium bedding, down duvets, minibar
Frette Italian sheets, premium bedding, down duvets, minibar
Flat-screen TV, DVD player, iPod docking station, pay-per-view films

Overview of The Lowell

The Lowell

5 out of 5

4.7/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
28 East 63rd Street, New York, NY, 10065

Explore the area

  • Popular LocationCentral Park3 min walk
  • Popular Location5th Avenue5 min walk
  • Popular LocationRockefeller Center17 min walk
  • AirportNew York, NY (LGA-LaGuardia)24 min drive

Choose dates to view prices

About this area

New York

Located in New York's Upper East Side neighbourhood, The Lowell is in the city centre and near a metro station. Port Imperial Ferry Terminal and American Dream are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Central Park Zoo and American Museum of Natural History. Travelling with kids? Don't miss Madame Tussauds Wax Museum and Chelsea Piers. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.

What's nearby

  • Central Park - 3 min walk
  • 5th Avenue - 5 min walk
  • Museum of Modern Art - 14 min walk
  • Memorial Sloan-Kettering Cancer Center - 16 min walk
  • Rockefeller Center - 17 min walk

Getting around

  • Grand Central - 42 St. Station - 3 min drive
  • Lexington Av.-63 St. Station - 5 min walk
  • LaGuardia Airport (LGA) - 24 min drive

Restaurants

  • Pembroke Room — 1 min walk
  • Majorelle — 1 min walk
  • Viand Coffee Shop - 3 min walk
  • Match 65 - 3 min walk
  • Serafina Always - 3 min walk

About this property

The Lowell

Family-friendly New York hotel in Upper East Side, walk to Central Park
Along with 4 restaurants, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, valet parking and 24-hour room service. All 74 individually decorated rooms provide free WiFi, free wired Internet and iPod docks. Guests will appreciate conveniences such as fridges and coffee makers, while flat-screen TVs with cable channels and DVD players provide a bit of entertainment.
The Lowell offers 74 forms of accommodation with iPod docking stations and DVD players. Each accommodation is individually furnished and decorated. Beds feature Frette Italian sheets, down comforters and premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges, coffee/tea makers and minibars. Bathrooms include a bath, bathrobes, slippers and designer toiletries.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Microwaves, in-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

The Lowell is listed in the 2020 Condé Nast Traveller Gold List of the world's best places to stay and the 2018 Travel + Leisure 500.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking on site (USD 65 per night; includes in/out privileges)
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 7 AM–10:30 AM: USD 34-89 per person
  • 4 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Arabic
  • Chinese
  • Danish
  • Dutch
  • English
  • French
  • German
  • Hindi
  • Hungarian
  • Italian
  • Japanese
  • Norwegian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Spanish
  • Swedish
  • Thai

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Frette Italian sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • DVD player
  • Flat-screen TV
  • iPod dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave (on request)
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 1:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 200 per accommodation, per stay
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 60.0 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 34 and USD 89 per person (approximately)
  • Valet parking fee: USD 65 per night (in/out privileges)
  • Pet fee: USD 200 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Lowell Hotel
Lowell Hotel New York
Lowell New York
Lowell Hotel New York City
Lowell New York City
The Lowell Hotel
The Lowell New York
The Lowell Hotel New York

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 118 out of 141 reviews
5 - Excellent 84%
Rating 4 - Good. 14 out of 141 reviews
4 - Good 10%
Rating 3 - Okay. 6 out of 141 reviews
3 - Okay 4%
Rating 2 - Poor. 2 out of 141 reviews
2 - Poor 1%
Rating 1 - Terrible. 1 out of 141 reviews
1 - Terrible 1%

4.9/5

Cleanliness

4.8/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Stayed 2 nights in Apr 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it
Charming, beautiful , lovely best boutique hotel, we love it and always stay there every time in New York. Nice bedding and towels, clean and best service in NYC
Stayed 1 night in Apr 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in Upper East Side. Perfect location. Wonderful, welcoming oasis.
Stayed 1 night in Jan 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay with attentive and very professional staff. Highly recommend to stay there is you are in NYC
Stayed 1 night in Dec 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room, plenty of room, very clean. Staff so kind and attentive to needs of clients
Stayed 2 nights in Nov 2020