Refinery Hotel

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Frette Italian sheets, premium bedding, down duvets, minibar
Frette Italian sheets, premium bedding, down duvets, minibar
Frette Italian sheets, premium bedding, down duvets, minibar
Frette Italian sheets, premium bedding, down duvets, minibar

Overview of Refinery Hotel

VIP Access

Refinery Hotel

5.0 star property

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
63 W 38th St, New York, NY, 10018

Explore the area

  • Popular LocationTimes Square5 min walk
  • Popular LocationEmpire State Building8 min walk
  • Popular LocationBroadway9 min walk
  • AirportNew York, NY (LGA-LaGuardia)23 min drive

Choose dates to view prices

About this area

New York

Refinery Hotel is located in Manhattan, a neighbourhood in New York, and is near a metro station. 5th Avenue and Macy's are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Central Park Zoo and Chelsea Piers. Check out an event or a game at Madison Square Garden, and consider making time for American Museum of Natural History, a top attraction not to be missed. Guests appreciate the hotel's central location.

What's nearby

  • 5th Avenue - 2 min walk
  • Bryant Park - 3 min walk
  • Times Square - 5 min walk
  • Empire State Building - 8 min walk
  • Broadway - 9 min walk

Getting around

  • New York W 32nd St. Station - 7 min walk
  • 42 St. - Bryant Pk. Station - 3 min walk
  • LaGuardia Airport (LGA) - 23 min drive

Restaurants

  • The Kati Roll Company - 2 min walk
  • EVR NYC - 3 min walk
  • Mr. Broadway - 3 min walk
  • Keens Steakhouse - 3 min walk
  • Le Pain Quotidien - 3 min walk

About this property

Refinery Hotel

Luxury New York hotel in Manhattan, walk to 5th Avenue
A restaurant, 2 bars/lounges and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, a coffee shop/cafe and self parking. All 197 soundproofed rooms feature free WiFi and iPod docks. For entertainment, LCD TVs come with cable channels, and guests can also appreciate comforts such as Frette Italian sheets and down comforters.
Refinery Hotel offers 197 air-conditioned accommodations with iPod docking stations and minibars. Beds feature Frette Italian sheets, down comforters and premium bedding. 42-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and an iron/ironing board. Fridges, in-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured self parking on site (surcharge)

Food and drink

  • Full breakfast available for a fee daily: USD 20-30 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Fridge (on request)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Arabic
  • English
  • French
  • Italian
  • Polish
  • Portuguese
  • Russian
  • Spanish

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Frette Italian sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels
  • iPod dock
  • Films for purchase
  • Premium channels

Food and drink

  • Minibar
  • Fridge (on request)

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 1 AM
Late check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 150 per pet, per stay
Food and water bowls are available
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per night.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 45.90 per accommodation, per night
The resort fee includes:
  • Health club access
  • Fitness centre access
  • Internet access

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 20 and USD 30 per person (approximately)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Refinery
Refinery Hotel
Refinery Hotel New York
Refinery New York
Refinery
Refinery Hotel Hotel
Refinery Hotel New York
Refinery Hotel Hotel New York

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 646 out of 983 reviews
5 - Excellent 66%
Rating 4 - Good. 199 out of 983 reviews
4 - Good 20%
Rating 3 - Okay. 80 out of 983 reviews
3 - Okay 8%
Rating 2 - Poor. 35 out of 983 reviews
2 - Poor 4%
Rating 1 - Terrible. 23 out of 983 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

4.2/5

Eco-friendliness

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything; will be my go-to nyc hotel.
Stayed 4 nights in May 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful property with a very attentive staff.
Stayed 1 night in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So much to do! Complimentary wine! A beautiful rooftop bar/lounge/restaurant. Very talented singer in the lobby bar/lounge! Wonderful amenities and room!
Stayed 2 nights in Apr 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was fantastic! Everyone was friendly, helpful and knowledgeable. The room was clean and spacious. There was a lot to do at the hotel from dining on the beautiful rooftop to live jazz downstairs. We will definitely stay again!
Stayed 2 nights in Apr 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Apr 2022