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"Lovely stay, friendly staff, clean."

"We came to visit Chester and the Hotel Manager- didn’t catch his name sorry but he welcomed us with warmth and made our stay special, checking with us whether everything was alright with our stay, he had some veggie sausages especially made for us for breakfast, The place is very convenient if you are visiting Chester, short drive into the city. We did the City Walls as suggested by the Manager, which covered pretty much the city followed by beautiful scenery. "

"Staff was very pleasant and friendly. Rooms were very comfortable and clean. Good food at restaurant & great central location."

"Clean room, well equipped, great staff and will stay again at a future date"

"A very well run hotel with an eye to detail. Would recommend and would go back in the summer to use the roof top bar and pool."

"Room was clean bar and waiting on staff very helpful and pleasant "

"Great staff, brilliant accommodation and good food. "

"Great hotel"

"Beautiful hotel and surrounding area. Once again room fabulous with great view over the gardens. Palm court restaurant is superb...v nice spa facilities etc."

"Great stay."

"Lovely stay friendly staff"

"Room was large and comfortable, and the house and grounds are beautiful. Well worth the stay, looking forward to going back. "

"Room was clean and very comfortable. Staff were especially friendly and helpful. We received a really warm welcome which is unusual"

"Lovely room, great food and great staff."

"Great location friendly and professional staff , clean and smart room , great breakfast "

"Two members of the Portal team consistently impress with friendly courteous welcoming conversation on arrival/departure from Joe. Equalled by welcoming open service from Olga managing breakfast. "

"Friendly staff, clean room, excellent location "

"Room was very nice, staff were amazing"

"Parking was great and very convenient. Staff were great, polite,friendly and helpful.....especially Les during dinner."

"Another great stay at the castle. Room very warm and clean and staff very friendly as always!"