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Indoor pool
Desk, iron/ironing board, free WiFi
Desk, iron/ironing board, free WiFi
Desk, iron/ironing board, free WiFi

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationGrosvenor Park8 min walk
    Popular LocationEastgate Clock8 min walk
    Popular LocationChester Cathedral10 min walk
    AirportLiverpool (LPL-John Lennon)46 min drive

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  • Classic Twin Room, 2 Single Beds

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  • Classic Single Room, 1 Single Bed

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  • Club Double Room, 1 King Bed

    4.2/5 guest room rating

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About this area

Chester

Near a train station, The Mill Hotel & Spa is in a walkable area with great shopping. Cheshire Oaks Designer Outlet is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Chester Zoo and Blue Planet Aquarium. Looking to enjoy an event or a game while in town? See what's happening at Chester Racecourse or Oulton Park Circuit. Our guests love the hotel's central location.
View map
Popular Location

What's nearby

  • Grosvenor Park - 8 min walk
  • Eastgate Clock - 8 min walk
  • Chester City Walls - 9 min walk
  • Chester Cathedral - 10 min walk
  • Roman Amphitheatre - 10 min walk

Getting around

  • Chester Station - 6 min walk
  • AirportLiverpool (LPL-John Lennon) - 46 min drive

Restaurants

  • The Canal Barge — 1 min walk
  • Old Harkers Arms - 3 min walk
  • Artichoke - 4 min walk
  • Town Crier - 6 min walk
  • Abbey Gateway - 8 min walk

About this property

The Mill Hotel & Spa

3-star spa hotel, walk to Chester City Walls
This smoke-free hotel features 2 restaurants, a full-service spa and an indoor pool. Free full breakfast and free WiFi in public areas are also provided. Additionally, 2 bars/lounges, a health club and self parking are on-site. All 132 rooms offer free WiFi, room service (during limited hours) and TVs with digital channels. Other amenities available to guests include ironing boards, desks and free toiletries.
The Mill Hotel & Spa offers 132 forms of accommodation with an iron/ironing board and free toiletries. Digital televisions are provided.

Bathrooms include a combined bath/shower unit. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the hotel include an indoor pool and a health club.
Guests can indulge in a pampering treatment at the hotel's full-service spa, The Mill Spa. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking: GBP 7.50 per day

Food and drink

  • Free full breakfast available daily 7 AM–10:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Room service available

Things to do

  • Full-service spa
  • Health club
  • Indoor pool

Family friendly

  • Dry-cleaning service
  • Indoor pool
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Italian
  • Russian
  • Spanish

Business services

  • 1 meeting room

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - swedish

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Shower/bathtub combination

Entertainment

  • Digital channels
  • TV

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in between 3:00 PM and 6 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 15.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: GBP 7.50 per day
  • Rollaway bed fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Mill Hotel Chester
Mill Hotel
Mill Chester
Mill Hotel Spa
The Mill Hotel & Spa Hotel
The Mill Hotel & Spa Chester
The Mill Hotel & Spa Hotel Chester

Frequently asked questions

Can I cancel my reservation for free at The Mill Hotel & Spa and receive a full refund?
Yes, The Mill Hotel & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to The Mill Hotel & Spa cancellation policy on our site for more details about any exclusions or requirements.
Does The Mill Hotel & Spa have a pool?
Yes, this property has an indoor pool.
Is The Mill Hotel & Spa pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Mill Hotel & Spa?
Self-parking is available for GBP 7.50 per day.
What time is check-in at The Mill Hotel & Spa?
Check-in is from 3:00 PM to 6 AM. Late check-in is available during limited hours.
What time is check-out at The Mill Hotel & Spa?
Checkout is at 11 AM.
Where is The Mill Hotel & Spa located?
Situated in Chester, this spa hotel is within a 10-minute walk of Grosvenor Park and Chester City Walls. Chester Racecourse and Chester Cathedral are also within 1 mile (2 km). Chester Station is 6 minutes by foot and Bache Station is 29 minutes.
4.3
Excellent
1,203 reviews
5 - Excellent
571
4 - Good
459
3 - Okay
126
2 - Poor
35
1 - Terrible
12

4.4/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.2/5

Property conditions & facilities

3/5 Okay

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities
Booked for 3 nights for a staycation. Public areas were lovely. Bedrooms could do with some updating but the pictures are true to life so we knew what we were getting. A few areas could gave been a little cleaner (eg extractor fan in the bathroom). My main issue which I reported on check out was the mixer taps in the bathrooms - they didn’t mix, so the water was either scalding hot or cold. Not ideal in the current situation. Breakfast was ok, but I’d recommend booking a time slot ahead of arrival - we had very limited options, but I appreciated they had a system to manage numbers to aid social distancing. Ate in the hotel restaurant one evening. Food was ok and very reasonably priced for a hotel! Well located and close to town.
Stayed 3 nights in Sep 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were lovely. Friendly and very helpful. Excellent service and great location.☺🌼
Stayed 2 nights in Sep 2020

4/5 Good

Stayed 1 night in Aug 2020

3/5 Okay

Stayed 2 nights in Aug 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities
Sad face IconDisliked: Property conditions & facilities
Room was ok for an executive room had nicer rooms for cheaper here. Staff very accommodating and breakfast lovely will always return here as it is so nice and lots o do thank you 😊
Stayed 1 night in Aug 2020

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