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"Dirty stained towels, shower didn't work correctly, red hot rooms, window wouldn't open correctly, paint coming off the walls. No point in complaining at the front desk because I was only there late and gone early. Poor."

"I spent two nights, my bed was practically not re-made, ironing board was left out after room service was supposedly there."

"Our family room was spacious, airy, bright and clean. For more than 1 child a bigger room may of been needed. As a spa hotel the facilities were good, however I would not recommend for families with younger children, this hotel is clearly aimed at an adult experience. During our stay a civil ceremony took place, daytime was civilised and did not intrude too much on our stay, however at night loud music and raucious guests kept us awake until nearly midnight, I would advise checking if anything is going on at the hotel during your stay before booking. Overall good value spa and pool facilities, not a family friendly hotel, would recommend for a short stay adult only."

"Great hotel in a great location with very professional and helpful staff"

"Staff great and super clean "

"Did not appreciate being woken at 8am by the cleaner when i was working nights and only saying for 1 night why would u need to come in at 8am when i was checking out 11!!"

"Tidy, clean good gym and bar area. "

"Yes the breakfast was lovely, thankyou ."

"The breakfast was very good for buffet with cooked options. It’s well located for Winchester but not a hotel with charming views and paying for parking on top of room charges needs looking at. Why not make it inclusive ? A fridge in the room and capsule coffee maker would be more useful than a safe. "