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"Nice resort"

"Beautiful grounds and buildings, friendly and helpful staff, great pools, nice beach, good food. "

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"We were a group of 17 with 10 kids 9-14 years old. We found the resort family friendly with tons of kids activities throughout the day. Our concierge Breilin was simply amazing. He was able accommodate all needs throughout the week and took fabulous care of us. "

"Food was good and staff were very friendly. We enjoyed the lazy river and beach. Lots of activities for the kids. Not a ton of restaurant options and reservations must be made day of which made planning with a family hard. The room smelt very musky and the entire resort looked like it was a rushed renovation. The service was quite slow and we didn’t feel like a priority at any point. Overall satisfied with our stay. "

"Woodley has been awesome helping us out with the checkout process. "

"The staff was the best part they were super kind and helped us feel welcome. We traveled with a baby and she loved playing with the staff. They did confuse us about the upgrade to club status so make sure if they offer that you are clear on what it includes if you think it's worth it. We loved gusto which was the club status restaurant. It was like 340$ to upgrade our stay to club. They had a club specific pool that we loved but there was never any servers at that pool bar and they also didn't ever verify those members were club status which was kinda annoying we paid extra but it was never verified at the pool. The property was very clean. The room was clean per resort standards I'd say. I'm really particular about cleanliness so I do think the showers and bath tub could have been more clean. Also we had to ask for baby amenities and all of it didn't seem clean. I would recommend to bring a small bottle of distilled vinegar so you can descale the sterilizer machine that they provide. All of the stuff didn't seem clean which was stressful so I didn't use the bathtub and I also brought som cholorx wipes to wipe the high chair. BUTTTT it's amazing they even offer those things so just bring some cleaning supplies so you can feel good about using them. They always checked on us a million times so I loved that. Overall, it was a great stay. We drank only bottled water and washed my my babies stuff in bottle too but we still got stomach issues when we came back from the trip. "

"Pool and staff were excellent "

"Great resort and staff"