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"It was absolutely incredible. The grounds are spectacular—lush, beautiful, and perfectly maintained. The pool is fantastic, and the lazy river is so much fun. The bars are outstanding—great cocktails and a lively atmosphere. I have to give a special shoutout to Carlos Enrique—his warm hospitality made our stay truly exceptional. I can’t recommend Ocean El Faro enough—this resort is a real gem!"

"We are speechless. Everything was incredible from the moment we arrived. The customer service team, entertainers, restaurant staff, pool service, cleaning staff, and everyone at the resort in general were excellent. Thank you so much, because nothing compares to the bad reviews people give. I must say that our entire stay and experience at the resort was wonderful. It exceeded our expectations."

"The housekeeping staff, particularly the young lady looking after our room and concierge, Brelin, were excellent. Many thanks to them for their service."

"Everything was perfect and amazing especially staff, amenities, and room cleaners."

"Staff was amazing, room was clean and the pools were great"

"We went for my husband's 50th birthday and had a great time. The rooms and grounds were beautiful. There was always something to do, You could relax or party. Your choice. I thought the food was very good. Especially the Strip steakhouse, Sofritos which served authentic Dominican food, and the Italian Restaurant on the Dreams Onyx side which we had access to. The only recommendation I have to improve the experience for travelers is that there should be more beach/pool chairs available. The resort was sold out the days I was there and we had to rent a cabana for $150 for 1 day because we couldn't find any available chairs on the beach or by the pool. The cabana was amazing, but I don't think we should have had to pay any additional money to find a place to sit/lay out after spending so much money for a warm weather vacation. There should be a chair for every guest without upselling you for a $100 covered bed/$150 cabana on the beach or $300 for an "open bar" seat near the pool when the entire resort is open bar/all inclusive. Overall, it was wonderful and I will be back. Next time I will bring my reuseable metal straws because to be environmentally friendly the bars don't have straws or only have paper straws. "

"Beautiful place! Excellent staff! From the bellman to the housekeeper, the service was excellent. Special shout outs to Jesus at check in, Jesus the waiter, Darlene, Gabriel, Alexander, and Carolina at the spa, Miguel and Maria with entertainment, Basilio, Erika, and many many more bar tenders and wait staff…all were so hospitable it made our stay excellent! We loved the Michael Jackson/ Freddie Mercury show on Tuesday night. Maintenance was quick to respond to the couple issues we had. Only complaints we had: Our mini bar fridge didn’t cool well, which was disappointing. And the main hot tub didn’t get very hot. No fun on a cloudy day. "

"I traveled here with another mom friend, and we both kept saying the same thing all week: this is the most relaxed we’ve been in YEARS. As moms, it’s rare to truly feel taken care of — but that’s exactly what happened here. The resort is beautiful, serene, and perfectly maintained, but the staff are what make this place extraordinary. From check-in with Antony, to the VIP lounge where Milady and Alexander made every visit special, we felt welcomed and cared for everywhere we went. Our personal concierge Smerlin was absolutely outstanding. He handled everything — beach cabanas, spa bookings, daily check-ins — and made our stay effortless and perfect. At the Wonder Pool cabanas, Karilenny took wonderful care of us, and Josue on the beach made our days smooth and relaxing. At the spa, Teyra gave an amazing massage and reflexology treatment that left us feeling completely renewed. The food was exceptional, especially the seafood. The hibachi dinner was both delicious and incredibly entertaining. At the café, Raquel was always welcoming and kind. The entertainment team — Red, Yierisy, Yohan, Brian, and Jesus — brought such fun, positive energy and made activities enjoyable without ever being pushy. Our beachside room with a private plunge pool felt like a sanctuary. The spa was world-class. The beach is breathtaking. This wasn’t just a vacation — it was restoration. We can’t wait to come back."

"Everything was top notch! All of the staff was kind, engaging, and fun! The room and grounds were clean and well kept."