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"The beach view was obstructive with palm trees. Do not choose oceanfront with two queen beds, the highest floor you get is number five and you do not see the ocean at all. Sink was cracked and sealed with dirty silicon, fridge extremely small, water flow in sink is very weak, only one sink, not comfortable to even wash hands, they should change the style. Saw a couple of gangs swirling around, does not feel safe. Also a lot of escort girls, some snob families. Does not feel as very inviting 5 star hotel. TV does not have access to youtube as a guest. wifi network does not support 2.4 ghz wifi, could not connect my laptop. Parking $80/day, no self-parking, only on streets. Noisy loud music outside till 11 pm every day, does not allow to fall asleep. End of March-begining April - very stormy strong wind every day, you have to hold your cap with a hand, ocean with 10 ft waves, not swimmable at all. Like the bathrobes, soft and nice, slippers are included. "

"I had an absolutely exceptional stay at Gates de hotel and would highly recommend it to anyone looking for comfort, quality, and outstanding service. From the moment I arrived, the staff made me feel welcome with their warm hospitality and attention to detail. The room was spotless, beautifully designed, and incredibly comfortable, with all the amenities I could possibly need. The bed was especially cozy, ensuring a great night’s sleep. Every area of the hotel was well-maintained and reflected a high standard of cleanliness. The location was perfect—convenient and close to everything I needed. I also really appreciated the little touches, like quick service, friendly staff always ready to help, and a smooth check-in and check-out process. Overall, this hotel exceeded my expectations in every way. I would definitely stay here again and recommend it to anyone looking for a 5-star experience."

"We came here with kids and chose this hotel because it looked attractive from the outside and is close to the beach. Unfortunately, everything was disappointing from the very beginning. There was no proper parking available — we had to pay $43 for valet parking, and it wasn’t even clear where our car was being taken. We also had to wait about 40 minutes to check in, with only two receptionists working very slowly. The pool was dirty, with a lot of hair, some feathers, and what looked like mold on the bottom. It was also very noisy at night. We went to bed around 10 PM, but loud music from the bar kept playing. We had to leave the air conditioner on all night just to block out the noise."

"Pleasant experience , clean and friendly staff. Not a fan of the breakfast. Very basic. "

"Awesome resort."

"Rooms were moldy. Lamp shades had mold too.Bathrooms were small and toilet was clogged. We came out with rash all over our body. Air quality in rooms were poor. Windows were not not able to open. Location was awesome!"

"Great property in a great location. Some of the best staff I have ever seen!"

"Beautiful property"

"Excellent"