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"The staff is amazing and the property was beautiful! Our only complaint is we were put in a room right above the buffet. During the day/night is fine but starting 6am you hear all sorts of noise. It sounds like chairs and tables are being moved around for 5 hours straight. It was horrible. We were room 3157. "

"Super great room, spacious very clean. But not what expedia says. does not have valet parking ? you have self park. Buffet sucked so bad i wanted to move hotels? and apparently for every 2 days you stay you can only have dinner in 1 of 3 restaurants. terrible terrible buffet food. only 1 bar open nightly. Nothing matched what expedia explained. "

"I loved everything here"

"The service staff were super friendly and helpful & accommodating. The Resort was beautiful and the food was excellent."

"Food was mediocre. Rooms were nice, well equipped and clean. Pools were great. Beach was lovely. Staff were very friendly and accommodating. Towel exchange was awkward, with having to present a card every time. Also having to sign for meals was ridiculous. We had the all-inclusive package Probably wouldn't go back to this resort."

"The steak and asian restaurant was our favorite places to eat. The staff were VERY nice, courteous and always ready to help with any questions. The resort is very clean and they have a great variety of entertainment in the evenings and a good mix of music to dance to in the evenings. My entire family loved the resort and would recommend it to anyone interested in going to Nayarit "

"The breakfast menu was outstanding! There were so many tasty choices."

"⭐⭐⭐⭐⭐ (4.7/5) As Canadians visiting Puerto Vallarta, we had a fantastic stay at Riu Palace Pacifico. This is a beautiful, adults only resort that really delivers great value for a 5 star RIU property. The resort itself is stunning, well maintained, and has a relaxing atmosphere. It’s definitely not a party resort, more geared toward unwinding and enjoying the experience. The crowd was a nice mix, with many 50+ guests but also plenty in their 30s and 40s. One thing worth noting: while most staff were excellent, some room service staff had limited English. When ordering food, especially with allergies (I have a kiwi allergy), things didn’t always translate clearly, which could be a concern for some guests. The location is a bit far from the Malecón, but it’s still worth the trip if you want a quieter, more upscale stay. The spa was a bit underwhelming compared to others, but the four colored tents on the beach offering massages for around $40 USD were amazing and highly recommended. Also, a small but impressive detail, the lobby washrooms were kept in absolutely perfect condition (10/10) at all times. Overall, we really enjoyed our stay and would absolutely come back if Puerto Vallarta is on our list again."

"Although the property needs a good upgrade, the location is perfect, the food is good and the spa is fantastic. I love to stay here"