Whitehorse Apartment Hotel in Mont Albert provides a quiet escape with its pleasant garden and outdoor terrace. Travelers appreciate the practical laundry facilities, in-room WiFi connectivity, and the assistance of multilingual staff members who help guests navigate the area.
Located in Mont Albert neighbourhood, Whitehorse Apartment Hotel is connected to a shopping centre. Melbourne Cricket Ground and Melbourne Central are notable landmarks, and travellers looking to shop may want to visit Chadstone Shopping Mall and Collins Street. Looking to enjoy an event or a game? See what's going on at Rod Laver Arena or Marvel Stadium. Visit our Melbourne travel guide
Along with self parking, this aparthotel has laundry facilities and express check-in. WiFi in public areas is free. Additionally, express check-out, a garden and a picnic area are on-site. Each apartment provides a kitchenette with a fridge, a stovetop, a microwave and a dishwasher. For a bit of entertainment, a flat-screen TV comes with satellite channels, and guests can also appreciate conveniences, such as a dining area and a coffee/tea maker.
Whitehorse Apartment Hotel offers 27 accommodations with complimentary bottles of water and coffee/tea makers. Beds feature premium bedding. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a shower, complimentary toiletries and hairdryers.
This Melbourne aparthotel provides complimentary wireless Internet access. 40-inch flat-screen televisions come with satellite channels. Additionally, rooms include rice cookers and an iron/ironing board. Housekeeping is provided on a daily basis.
24-hour return airport shuttle on request for a surcharge
Onsite parking available only on request
Parking on site (AUD 10 per night)
Limited on-site self parking
Family friendly
Children stay free (see details)
Kitchenette
Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Electric kettle
Hob
Microwave
Refrigerator
Rice cooker
Dining
Room service
Bedrooms
Bedroom
Premium bedding
Bathroom
1 private bathroom
Free toiletries
Hair dryer
Shampoo
Shower
Towels provided
Living spaces
Living room
Separate dining area
Entertainment
40-inch flat-screen TV with satellite channels
Outdoor areas
Garden
Picnic area
Terrace
Laundry
Laundry facilities
Work spaces
Desk
Climate control
Air conditioning
Heating
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Lift (75 centimetre wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Designated smoking areas (fines apply)
Services and conveniences
Daily housekeeping
Free bottled water
Iron/ironing board
Limited-hour front desk
Luggage storage
Multilingual staff
Safe at front desk
Vending machine
Location highlights
Connected to a convention centre
Connected to a shopping centre
In a regional park
In a shopping district
Near a metro station
Near a train station
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
Security system
Window guards
Fire extinguisher
General
1 building
27 units
3 floors
Art Deco architecture
Built in 2016
Garden
Soundproofing
Policies
Check-in
Check-in start time: 2 PM; check-in end time: 11 PM
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 10:30 AM
Contactless check-out
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 2 per cent for credit card payments
The front desk is open daily from 8 AM - 11 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Access code, front desk (limited hours), smart lock
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are available for AUD 20.0 per stay
Payment types
Important information
Optional extras
Airport shuttle fee: AUD 90.00 per vehicle (one way)
Self-parking fee: AUD 10.00 per night
Crib (infant bed) fee: AUD 20.0 per stay
Credit card charges are subject to a surcharge of 2 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
We should mention
Alcohol is not served at this property
Property is also known as
Whitehorse Apartment Hotel Mont Albert
Whitehorse Mont Albert
Whitehorse Apartments Hotel
Whitehorse Mont Albert
Whitehorse Apartment Hotel Aparthotel
Whitehorse Apartment Hotel Mont Albert
Whitehorse Apartment Hotel Aparthotel Mont Albert
Frequently asked questions
Is Whitehorse Apartment Hotel pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at Whitehorse Apartment Hotel?
As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Whitehorse Apartment Hotel on 17 Mar 2026 start from AU$165, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Whitehorse Apartment Hotel?
Self-parking is available for AUD 10.00 per night. Limited spots are available.
What time is check-in at Whitehorse Apartment Hotel?
Check-in start time: 2 PM; check-in end time: 11 PM.
What time is check-out at Whitehorse Apartment Hotel?
Checkout is at 10:30 AM.
Does Whitehorse Apartment Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of AUD 90.00 per vehicle applies.
Where is Whitehorse Apartment Hotel located?
Located in Mont Albert, this aparthotel is 0.7 mi (1.1 km) from Box Hill Hospital and within 3 miles (5 km) of Deakin University and Doncaster Shopping Centre. Swinburne University of Technology and St Vincent's Private Hospital are also within 6 miles (10 km). Mont Albert Station is 11 minutes by foot and Box Hill Station is 12 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Whitehorse Apartment Hotel Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
8.6
Location
8.4
Staff & service
8.0
Property conditions & facilities
Rating 10 - Excellent. 27 out of 109 reviews
10 - Excellent
27
Rating 8 - Good. 44 out of 109 reviews
8 - Good
44
Rating 6 - Okay. 22 out of 109 reviews
6 - Okay
22
Rating 4 - Poor. 6 out of 109 reviews
4 - Poor
6
Rating 2 - Terrible. 10 out of 109 reviews
2 - Terrible
10
Reviews
10/10 Excellent
Sandra
4 Mar 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Simple, clean and easy to acess. Very close to public transport.
Sandra
Stayed 1 night in Feb 2024
10/10 Excellent
Nancy
1 Nov 2025
Liked: Cleanliness, amenities, communication
Great location.
Close shops, restaurants & public transport.
Good size apartment wirh all amenities.
Helpful check-in staff.
Nancy
Stayed 2 nights in Oct 2025
8/10 Good
Sharni
12 Nov 2025
Liked: Cleanliness, communication
Happy with our stay
Sharni
Stayed 2 nights in Oct 2025
8/10 Good
Liana
27 Dec 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice, clean and modern accommodation.
Liana
10/10 Excellent
Kierrtana
10 June 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
reasonable rates, good T & C's
Kierrtana
Stayed 3 nights in Jun 2023
2/10 Terrible
Tarsha
15 Mar 2025
Disliked: Cleanliness, amenities, property conditions & facilities, communication
Absolutely disgusting accomodation, extremely dirty and overpriced because of the Grand Prix weekend. I would not recommend staying here.
Tarsha
Stayed 1 night in Mar 2025
8/10 Good
Kathy
7 Nov 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
Brand new, well appointed and quiet. Great location, easy to walk to the train station or hop on a tram at the front door. Close to lots of restaurants at mont Albert and box hill. Small apartments, with an odd configuration, but everything needed.
Damien
8/10 Good
Andrew
22 Aug 2022
Liked: Amenities, property conditions & facilities, communication
Nice new apartment. Comfortable bed and basic kitchen facilities. Some of the dishes and cutlery had not been cleaned very well. Good location close to Box Hill Central.
Andrew
Stayed 1 night in Aug 2022
6/10 Okay
Dion
8 Apr 2025
Liked: Communication
no tv in main area, no tea towel to dry dishes. tv in main bedroom kept cutting in and out. for the price it was pretty average
Dion
Stayed 1 night in Apr 2025
8/10 Good
Kim
6 Aug 2022
Liked: Amenities, property conditions & facilities, communication
We liked the c apartment floors where a little dirty we found receipts on the floor and bottle caps under tge beds
Unit was extremely tiny. No knives for meals only chopsticks.
No parking.
Unit was very clean.
wendy hicks
Stayed 1 night in Mar 2023
6/10 Okay
Thomas
16 Mar 2023
Liked: Communication
Property was ok but not worth the price. Small room with no where to put my small suitcase. Difficult to do work as well.
Thomas
Stayed 1 night in Mar 2023
2/10 Terrible
Brad
27 Sept 2024
Disliked: Cleanliness, room comfort, communication
False advertising & Dirty
Absolutely disgusting..
Pictures do not look like the room complete
Dirty. Rubbish under the bed. Mirrors had marks. Black strands of hair in cutlery draw. I left after 30 mins.
Still trying to get my refund..
Filthy! Our non-smoking room had clearly had people smoking in it and smelled like a 1980s night club. The shower was filthy and covered in mould and there were mould spots on the roof of the bathroom. The rest of the bathroom was covered in lint and dust from the tumble dryer. The floor of the whole unit was filthy and the dining table was filthy and covered with leftover lumps of grease from someone’s take away.
I have pictures if the management would like to see them but when I raised issues and asked for a different room or a refund they were decidedly disinterested.
Sean
Stayed 1 night in Jun 2023
6/10 Okay
Christie
29 Nov 2025
Liked: Amenities, property conditions & facilities, communication
The general cleaning of the room wasn’t the best, dirty mirrors, a lot of dirty marks on the walls and debris on the floor.
The linen and towels were all clean but the shower was poorly cleaned. Overall not very presentable inside the room.
Modern and Clean.
Very limited space to sit and watch TV or just relax.
Did not get onsite parking even though we requested it when making the booking and then ringing the day to confirm we had onsite parking.
Nick
Stayed 1 night in Apr 2022
8/10 Good
Bronwyn
25 Apr 2022
Liked: Cleanliness, room comfort, communication
Excellent welcome and service at reception. Room very comfortable and clean and appreciated the kitchen. The front room would experience traffic npise on weekdays but fine on the weekend.
Bronwyn
Stayed 2 nights in Apr 2022
4/10 Poor
Daniel
9 Mar 2020
Disliked: Cleanliness
hmmm
Room could have been cleaner, very outdated for something so new.