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Quest Caroline Springs

Photo gallery for Quest Caroline Springs

Featured image
Minibar, in-room safe, desk, iron/ironing board
32-inch LCD TV with satellite channels, DVD player
Minibar, in-room safe, desk, iron/ironing board
Fridge, microwave, coffee/tea maker

Overview of Quest Caroline Springs

VIP Access

Quest Caroline Springs

4.5 out of 5

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Kitchen
  • Air conditioning
  • Laundry
  • Outdoor Space
  • Breakfast available
  • Room service

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • 24-hour vacancy between guest stays
234 Caroline Springs Boulevard, Caroline Springs, VIC, 3023

Explore the area

  • Popular LocationWatergardens Town Centre8 min drive
  • Popular LocationAce Karts - Real Life Racing10 min drive
  • Popular LocationSunshine Hospital14 min drive
  • AirportMelbourne, VIC (MEL-Tullamarine)24 min drive

Choose dates to view prices

One Bedroom Apartment

4/5 guest room rating
  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

Two Bedroom Apartment

5/5 guest room rating
  • 85 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

Executive One Bedroom Spa Apartment

3.8/5 guest room rating
  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Studio Apartment

4.6/5 guest room rating
  • 26 sq m
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Executive One Bedroom Apartment

No guest room rating
  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

About this area

Melbourne

Located in Melbourne, Quest Caroline Springs is connected to a shopping centre. Overnewton Castle is a notable landmark, and travellers looking to shop may want to visit Watergardens Town Centre and Highpoint Shopping Centre. Looking to enjoy an event or a match while in town? See what's going on at Tabcorp Park.

What's nearby

  • Watergardens Town Centre - 8 min drive
  • Galli Estate Winery - 9 min drive
  • Ace Karts - Real Life Racing - 10 min drive
  • Sunshine Hospital - 14 min drive
  • Overnewton Castle - 17 min drive

Getting around

  • Caroline Springs Station - 5 min drive
  • Keilor Plains Station - 7 min drive
  • Melbourne Airport (MEL) - 24 min drive

Restaurants

  • Izumi - 3 min walk
  • Efendi Mediterranean Cuisine - 5 min walk
  • Red Beetle Cafe - 5 min walk
  • Lake House - 6 min walk
  • Slices Family Restaurant - 6 min walk

About this property

Quest Caroline Springs

Luxury aparthotel connected to a shopping centre in Melbourne with conference centre
A conference centre, a business centre and concierge services are available at this smoke-free aparthotel. Additionally, dry cleaning, laundry facilities and limo/town car service are on-site. Each apartment features a kitchen with a fridge and a microwave, plus a sitting area and an LCD TV with satellite channels. Added amenities include WiFi, a DVD player and a minibar.
Quest Caroline Springs offers 80 forms of accommodation with DVD players and minibars. This accommodation offers separate sitting areas. 32-inch LCD televisions come with premium satellite channels. Accommodation at this 4.5-star aparthotel has kitchens with fridges, microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

This Melbourne aparthotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers and laptop-compatible safes. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
This information is provided by our partners.

Property amenities

Internet

  • WiFi available (fee applies)

Parking and transport

  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Family friendly

  • Cots (infant beds): AUD 5.0 per night
  • Children stay free

Kitchen

  • Fridge
  • Microwave
  • Coffee/tea maker

Dining

  • Continental breakfast available for a fee daily 7 AM–10 AM: AUD 13.20 per person
  • Minibar
  • Room service available

Bedrooms

  • Rollaway/extra beds: AUD 45.0 per night

Bathrooms

  • Hairdryer
  • Free toiletries

Living spaces

  • Sitting area

Entertainment

  • 32-inch LCD TV with satellite service
  • DVD player

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Computer station
  • Desk
  • Conference centre (538 square feet of space)

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Lift
  • In-room accessibility
  • Roll-in shower
  • Step-free path to entrance
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Iron/ironing board
  • Luggage storage
  • Laptop-compatible safe
  • Free newspapers
  • Front desk (limited hours)

Location highlights

  • Connected to a shopping centre
  • In the business district
  • In the shopping district
  • In the suburbs

Things to do

  • Fitness facilities nearby

Safety features

  • Smoke detector

General

  • 80 rooms
  • 1 building
  • Built in 2009
  • Connecting/adjoining rooms avaliable

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Early check-in fee: AUD 35
Minimum check-in age - 21

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: AUD 35
Express check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for AUD 45.0 per night.
Cots (infant beds) are available for AUD 5.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: AUD 13.20 per person (approximately)
  • Fee for in-room wireless Internet: AUD 20.00 per night (rates may vary)
  • Airport shuttle fee: AUD 60 per person (one-way)
  • Airport shuttle fee per child: AUD 60 (one-way)
  • Early check-in fee: AUD 35 (subject to availability)
  • Late check-out fee: AUD 35 (subject to availability)
  • Crib (infant bed) fee: AUD 5.0 per night
  • Rollaway bed fee: AUD 45.0 per night
  • Credit card charges are subject to a surcharge of 2.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property will place an authorization of AUD 250 for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Caroline Springs Quest
Quest Apartment Caroline Springs
Quest Caroline Springs
Quest Caroline Springs Aparthotel
Quest Caroline Springs Aparthotel
Quest Caroline Springs Caroline Springs
Quest Caroline Springs Aparthotel Caroline Springs

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 153 out of 375 reviews
5 - Excellent 41%
Rating 4 - Good. 148 out of 375 reviews
4 - Good 39%
Rating 3 - Okay. 52 out of 375 reviews
3 - Okay 14%
Rating 2 - Poor. 11 out of 375 reviews
2 - Poor 3%
Rating 1 - Terrible. 11 out of 375 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.1/5

Staff & service

3.9/5

Amenities

4.1/5

Property conditions & facilities

1/5 Terrible

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
DID NOT LIKE OR ENJOY ANYTHING ABOUT THE 2 BEDROOM APARTMENT. VERY UNPROFESSIONAL MANAGEMENT FROM NATALIE CUSTOMER SERVICE VERY POOR. DUE TO A GROUP OF TEENEAGERS HANGING AROUND IN FRONT OF THE QUEST WE WERE TOLD TO LEAVE OUR ROOM AND HAD 5 MINUTES TO DO SO! APPALLING NATALIE THE MANAGER HAS NO PROFESSIONAL ETIQUETTE AT ALL.
Stayed 1 night in Apr 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, room comfort
Amazing stay. Check in was so easy. Room was so clean. Loved it
Stayed 1 night in Apr 2021

2/5 Poor

Travelled with family, Travelled with group
Disliked: Cleanliness
Very underwhelming
The stay was terrible and will probably never stay there again. The room smelt like smoke. That's when we could get into the room with faulty key card doors, the reception check in was difficult. Room was good in space but the bed was another let down. I dont think i would ever stay here again.
Stayed 1 night in Mar 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, room comfort
Nice room, clean and comfortable. Good for an overnight stay.
Stayed 1 night in Feb 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2021