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Overview of Hotel Grand Chancellor Melbourne

Photo gallery

Featured image
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Premium bedding, minibar, desk, blackout curtains

Hotel Grand Chancellor Melbourne

4 out of 5

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationOld Melbourne Gaol6 min walk
    Popular LocationPrincess Theatre6 min walk
    Popular LocationState Library of Victoria7 min walk
    AirportMelbourne, VIC (MEL-Tullamarine)26 min drive

Choose dates to view prices

  • Classic Queen Room

    4/5 guest room rating

    Room amenities

    • 28 sq m
    • Sleeps 3
    • 1 Queen Bed
    More details
  • Premier King Room

    4/5 guest room rating

    Room amenities

    • 40 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Classic King Room

    3.7/5 guest room rating

    Room amenities

    • 28 sq m
    • Sleeps 3
    • 1 King Bed OR 2 Single Beds
    More details
  • Superior Queen Room

    4.2/5 guest room rating

    Room amenities

    • 28 sq m
    • Sleeps 3
    • 1 Queen Bed
    More details
  • Superior King Room

    4/5 guest room rating

    Room amenities

    • 28 sq m
    • Sleeps 3
    • 1 King Bed OR 2 Single Beds
    More details

About this area

Melbourne

Located in Melbourne, Hotel Grand Chancellor Melbourne is in the city centre and near a metro station. Princess Theatre and Melbourne Central are notable landmarks, and travellers looking to shop may want to visit Bourke Street Mall and Queen Victoria Market. Travelling with kids? Make time for SEA LIFE Melbourne, or head to an event or a match at Melbourne Cricket Ground. Waterskiing, windsurfing and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby. Guests appreciate the hotel's central location.
Popular Location

What's nearby

  • Old Melbourne Gaol - 6 min walk
  • Princess Theatre - 6 min walk
  • State Library of Victoria - 7 min walk
  • Melbourne Central - 7 min walk
  • Bourke Street Mall - 8 min walk

Getting around

  • Parliament Station - 7 min walk
  • Flinders Street Station - 14 min walk
  • AirportMelbourne Airport (MEL) - 26 min drive

Restaurants

  • Footlights — 1 min walk
  • Encore Cafe and Bar — 1 min walk
View map

About this property

Hotel Grand Chancellor Melbourne

Family-friendly Melbourne hotel in Melbourne Central Business District, walk to Princess Theatre
This smoke-free hotel features 2 restaurants, an outdoor pool and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a rooftop terrace are on-site. All 160 rooms offer free WiFi, 24-hour room service and LCD TVs with satellite channels. Guests will also find minibars, premium bedding and coffee/tea makers.
Hotel Grand Chancellor Melbourne offers 160 forms of accommodation with minibars and coffee/tea makers. Beds feature premium bedding. LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (AUD 30 per day; includes in/out privileges)
  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: AUD 17 for adults and AUD 12 for children
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Korean

Business services

  • 6 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (5382 square feet of space)

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Linens
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • LCD TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • In-room massage
  • Iron/ironing board
  • Phone

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Guests may be subject to health screenings for COVID-19 at the property.

Renovations and closures

This property is closed from 11 January 2021 to 31 December 2021 (dates subject to change).
The following facilities or services will be unavailable from December 1 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)
  • Shuttle services
The following facilities are closed seasonally each year. They will be closed from 7 October to 28 February:
  • Bar/Lounge
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 40.0 per day.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: AUD 17 for adults and AUD 12 for children (approximately)
  • Self-parking fee: AUD 30 per day (in/out privileges)
  • Rollaway bed fee: AUD 40.0 per day
  • Credit card charges are subject to a surcharge of 1.2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Grand Chancellor Melbourne
Hotel Grand Chancellor Melbourne
Melbourne Grand Chancellor
Melbourne Grand Chancellor Hotel
Grand Chancellor Hotel Melbourne
Grand Chancellor Melbourne Hotel Melbourne
Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel
Hotel Grand Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel Melbourne

Frequently asked questions

Can I cancel my reservation for free at Hotel Grand Chancellor Melbourne and receive a full refund?
Yes, Hotel Grand Chancellor Melbourne offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Grand Chancellor Melbourne cancellation policy on our site for more details about any exclusions or requirements.
Does Hotel Grand Chancellor Melbourne have a pool?
Yes, this property has an outdoor pool.
Is Hotel Grand Chancellor Melbourne pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Grand Chancellor Melbourne?
Self-parking is available for AUD 30 per day. Limited spots are available.
What time is check-in at Hotel Grand Chancellor Melbourne?
Check-in is from 2 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Hotel Grand Chancellor Melbourne?
Checkout is at 11 AM.
Where is Hotel Grand Chancellor Melbourne located?
This family-friendly Melbourne hotel is located in the historical district, just steps away from Comedy Theatre and Her Majesty's Theatre. Princess Theatre and Melbourne Central are also within 10 minutes. Parliament Station is 7 minutes by foot and Melbourne Central Station is 8 minutes.
3.9
Good
Rating 5 - Excellent. 296 out of 980 reviews
5 - Excellent 30%
Rating 4 - Good. 408 out of 980 reviews
4 - Good 42%
Rating 3 - Okay. 157 out of 980 reviews
3 - Okay 16%
Rating 2 - Poor. 77 out of 980 reviews
2 - Poor 8%
Rating 1 - Terrible. 42 out of 980 reviews
1 - Terrible 4%

4.1/5

Cleanliness

4.2/5

Staff & service

3.7/5

Amenities

3.6/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is so clean and the staff are just excellent.
Stayed 1 night in Dec 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property to stay at, close to everything you want in the city .
Stayed 1 night in Dec 2020

2/5 Poor

Travelled with partner
Happy face iconLiked: Staff & service
Staff really nice and great position for theatres and other city activities. I added the buffet breakfast deal when I booked with Expedia. When arriving at the hotel I has advised they wouldn't be offering the buffet breakfast but instead we could choose 1 item out of the 4 available items off the breakfast room service menu. Extremely disappointing. Expedia and the hotel should not be selling buffet breakfast when it's not going to be offered upon arrival at the hotel. I would have stayed somewhere else if I knew. Other then that our room was nice enough for the price. Bathroom has a stupid window into the room though. I'll never get why hotels to that. Also they don't have a fan in the bathroom. Outside windows need to be upgraded too. You can hear everything happening outside. Overall the value is good for the price I guess but disappointed in being sold a product they had no intention of offering.
Stayed 1 night in Dec 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities
Area was good for eating out and roof top pool is a bonus. Our carpet in our King room was quite worn.
Stayed 2 nights in Nov 2020

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