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Reviews

3.8 / 5Good
1,251 reviews

Amenities

  • Pool
  • Free WiFi
  • Kitchen
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Queen Victoria Market
    7 min walk
  • Popular Location
    Melbourne Central
    8 min walk
  • Restaurant
    Flinders Lane
    16 min walk
  • Airport
    Melbourne, VIC (MEL-Tullamarine)
    29 min drive

Choose dates to view prices

Book online or call:

1800 809 285
  • Studio Apartment

    5/5 guest room rating

    Room Amenities

    • 27 sq m
    • Studio
    • 1 bathroom
    • Sleeps 2
    More details
  • Standard Apartment

    Room Amenities

    • 27 sq m
    • Studio
    • 1 bathroom
    • Sleeps 2
    More details
  • Standard Twin Apartment

    3.8/5 guest room rating

    Room Amenities

    • 27 sq m
    • Studio
    • 1 bathroom
    • Sleeps 2
    More details
  • Deluxe Twin Apartment

    Room Amenities

    • 27 sq m
    • Studio
    • 1 bathroom
    • Sleeps 2
    More details
  • One Bedroom Apartment

    Room Amenities

    • 27 sq m
    • Studio
    • 1 bathroom
    • Sleeps 2
    More details
  • Deluxe One Bedroom Apartment

    Room Amenities

    • 27 sq m
    • Studio
    • 1 bathroom
    • Sleeps 2
    More details
  • Two Bedroom Apartment

    Room Amenities

    • 27 sq m
    • Studio
    • 1 bathroom
    • Sleeps 3
    More details
  • Deluxe Two Bedroom Apartment

    Room Amenities

    • 27 sq m
    • Studio
    • 1 bathroom
    • Sleeps 3
    More details
  • Family Apartment

    Room Amenities

    • 27 sq m
    • Studio
    • 1 bathroom
    • Sleeps 4
    More details
  • Deluxe Family Apartment

    Room Amenities

    • 27 sq m
    • Studio
    • Sleeps 6
    More details

About this area

Carlton

In the city centre and near a metro station, Arrow on Swanston is in an area with great shopping. Her Majesty's Theatre and Princess Theatre are cultural highlights, and some of the area's popular attractions include SEA LIFE Melbourne and Melbourne Star Observation Wheel. Check out an event or a game at Marvel Stadium, and consider making time for Melbourne Zoo, a top attraction not to be missed. Our guests love the property's location for the sightseeing.

Popular Location

What's nearby

  • Queen Victoria Market - 7 min walk
  • Melbourne Central - 8 min walk
  • Bourke Street Mall - 12 min walk
  • Her Majesty's Theatre - 13 min walk
  • Princess Theatre - 15 min walk

Getting around

  • Melbourne Central Station - 7 min walk
  • Flinders Street Station - 18 min walk
  • Melbourne, VIC (MEL-Tullamarine) - 29 min drive

Restaurants

  • Cafe Crema — 1 min walk
  • Flinders Lane - 16 min walk

About this property

Arrow on Swanston

3.5-star aparthotel, walk to Queen Victoria Market
A restaurant, an outdoor pool and a fitness centre are available at this smoke-free aparthotel. Additionally, a coffee shop/café, a snack bar/deli and a conference centre are on-site. Each apartment provides an LCD TV with digital channels, plus a kitchenette with a hob, a microwave and a dishwasher. Added amenities include complimentary wireless Internet access, a rainfall shower and a coffee/tea maker.
Arrow on Swanston offers 244 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. Accommodation at this 3.5-star aparthotel has kitchenettes with hobs, microwaves, kitchenware and utensils and dishwashers. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.
Guests can surf the web using complimentary wireless Internet access. 32-inch LCD televisions come with digital channels. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Property amenities

Pool/Spa

Outdoor pool

Internet

Free WiFi

Parking and transport

Self-parking: AUD 25 per night (in/out privileges)

Family friendly

Children stay free

Kitchenette

Hob
Microwave
Dishwasher
Cookware/dishes/utensils
Coffee/tea maker

Dining

1 restaurant and 1 coffee shop/cafe
Snack bar/deli
Coffee/tea in a common area

Bathrooms

Shower only
Hairdryer
Rainfall showerhead
Free toiletries

Entertainment

32-inch LCD TV with digital service

Laundry

Dry cleaning/laundry service
Laundry facilities

Work spaces

1 meeting room
Business centre
Laptop workspace
Conference centre

Comfort

Air conditioning

Pets

Service animals only (pets not allowed)

Suitability/Accessibility

Lift
Accessible bathroom
In-room accessibility
Wheelchair-accessible path of travel
Smoke-free property

Services and conveniences

Concierge services
Tour/ticket assistance
Daily housekeeping
Multilingual staff
Luggage storage
Blackout curtains
Iron/ironing board (on request)
24-hour front desk
Hair salon
Corner/local shop

Location highlights

Near a metro station
Near a train station
In the business district
In the shopping district
In the city centre
In the entertainment district

Things to do

Fitness centre
Hiking/biking trails nearby
Rock climbing nearby
Bike rentals nearby

General

244 rooms
9 floors
1 building

Policies

Check-in

Check-in between 2 PM - 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Pets

  • Pets not allowed (service animals welcome)

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

American Express
Diners Club
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: AUD 100.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for wireless Internet in public areas: AUD 14.95 per night (rates may vary)
  • Self-parking fee: AUD 25 per night (in/out privileges)
  • Credit card charges are subject to a surcharge of 3.8 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • On-site parties or group events are strictly prohibited.

We should mention

Only registered guests are allowed in the guest rooms. Parking height restrictions apply.

Property is also known as

  • Arrow Swanston Apartment Carlton
  • Arrow Swanston Apartment
  • Arrow Swanston Carlton
  • Arrow Swanston
  • Arrow Swanston Aparthotel Carlton
  • Arrow Swanston Aparthotel
5 - Excellent
316
4 - Good
553
3 - Okay
238
2 - Mediocre
91
1 - Poor
53
3.9
Cleanliness
3.8
Service and Staff
3.5
Amenities
3.5
Property condition

4/5 Good

  • Liked: Cleanliness, amenities

Convenient location, located a short 10 minute walk just outside the free tram zone. The apartment was clean. Toiletries (shampoo and soap) and towels were provided. I originally booked for 3 people. I let the receptionist know it was just me checking in, and wasn't told that my room would be different to the one I had booked. My booking included a sofa bed, the room did not have a sofa bed (only a 1.5 metre couch that did not fold out), and only 2 of each spoon/bowls/towel etc were provided. The kitchen equipment (cutlery, bowls, pots, pans) were sufficient, and cleaning equipment (sponge and detergent) were provided. Cooking oil, salt and pepper would have been great. The 3 knives seemed a bit blunt.

Stayed 3 nights in Jan. 2020

2/5

  • Disliked: Cleanliness, amenities

This property had hardly nothing. No couches and it wasn’t very clean. The service at reception were nice.

Stayed 1 night in Jan. 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Quiet rooms except sat night Great unobtrusive staff Good room cleans Prompt service Mattress needs updating urgently Sagged and needed pillows underneath it

Stayed 4 nights in Dec. 2019

5/5 Excellent

  • Liked: Amenities

Great location spotless and spacious double room..cafe on site Really good value stay..staff excellent.. Cooking facilities..will go avain for sure

Stayed 1 night in Dec. 2019

1/5

  • Liked: Cleanliness

Parking is located in a different building but signage to direct you to and from the apartment is non existent. Apartments are very small.

Stayed 1 night in Dec. 2019

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