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Arrow on Spencer (HarbourView Apartment Hotel)

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Individually furnished, desk, iron/ironing board, free WiFi
Individually furnished, desk, iron/ironing board, free WiFi
Individually furnished, desk, iron/ironing board, free WiFi
Individually furnished, desk, iron/ironing board, free WiFi

Overview of Arrow on Spencer (HarbourView Apartment Hotel)

Arrow on Spencer (HarbourView Apartment Hotel)

4 out of 5

3.5/5 Good

Guests rated this property 3.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
  • Laundry
  • Room service

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
  • Sheets and towels washed at 60°C
585 La Trobe Street, Melbourne, VIC, 3000

Explore the area

  • Popular LocationMelbourne Central13 min walk
  • Popular LocationQueen Victoria Market15 min walk
  • Popular LocationCrown Casino and Entertainment Complex16 min walk
  • AirportMelbourne, VIC (MEL-Tullamarine)18 min drive

Choose dates to view prices

About this area

Melbourne

Located in Melbourne, Arrow on Spencer (HarbourView Apartment Hotel) is in the city centre and near a metro station. Melbourne Central and Old Melbourne Gaol are local landmarks, and the area's natural beauty can be seen at Flagstaff Gardens and Carlton Gardens. Looking to enjoy an event or a game while in town? See what's happening at Marvel Stadium or Margaret Court Arena. Guests appreciate the hotel's convenience for public transportation: Flagstaff Station is 6 minutes on foot and Melbourne Central Station is 12 minutes.

What's nearby

  • Melbourne Central - 13 min walk
  • State Library of Victoria - 14 min walk
  • Queen Victoria Market - 15 min walk
  • Crown Casino and Entertainment Complex - 16 min walk
  • Bourke Street Mall - 17 min walk

Getting around

  • Spencer Street Station - 6 min walk
  • Flagstaff Station - 6 min walk
  • Melbourne Airport (MEL) - 18 min drive

Restaurants

  • The Golden Age - 3 min walk
  • Sbriga Espresso Bar - 4 min walk
  • Higher Ground Melbourne - 5 min walk
  • Former Melbourne Mail Exchange - 5 min walk
  • Sud Food and Wine - 6 min walk

About this property

Arrow on Spencer (HarbourView Apartment Hotel)

4-star Melbourne hotel in Melbourne Central Business District with fitness centre
This smoke-free hotel features a fitness centre, self parking and concierge services. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance. All 33 individually furnished rooms feature free WiFi and room service. Guests will also find flat-screen TVs, fridges and microwaves. Limited housekeeping is available.
Arrow on Spencer (HarbourView Apartment Hotel) offers 33 forms of air-conditioned accommodation with a hairdryer and free toiletries. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a limited basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (AUD 25.00 per night)
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Food and drink

  • Room service available

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Housekeeping (limited)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Indonesian

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV/satellite channels
  • Flat-screen TV

Food and drink

  • Electric kettle
  • Microwave
  • Fridge

More

  • Desk
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 30.0 per day.
Cots (infant beds) are available for AUD 15.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: AUD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: AUD 25.00 per night
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 30.0 per day
  • Credit card charges are subject to a surcharge of 3.8 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash
On-site parties or group events are strictly prohibited

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Arrow Spencer Hotel Melbourne
HarbourView Apartment Hotel Melbourne
HarbourView Melbourne
HarbourView Apartment Melbourne
HarbourView Apartment
Arrow Spencer Hotel
Arrow Spencer Melbourne
Arrow Spencer
Arrow Spencer HarbourView Apartment Hotel Melbourne
Arrow Spencer HarbourView Apartment Hotel
Arrow Spencer HarbourView Apartment Melbourne
Arrow Spencer HarbourView Apartment
Arrow On Spencer Harbourview
Arrow on Spencer (HarbourView Apartment Hotel) Hotel
Arrow on Spencer (HarbourView Apartment Hotel) Melbourne
Arrow on Spencer (HarbourView Apartment Hotel) Hotel Melbourne

Frequently asked questions

Overall score and ratings

3.5

Good

Rating 5 - Excellent. 145 out of 994 reviews
5 - Excellent 15%
Rating 4 - Good. 421 out of 994 reviews
4 - Good 42%
Rating 3 - Okay. 256 out of 994 reviews
3 - Okay 26%
Rating 2 - Poor. 121 out of 994 reviews
2 - Poor 12%
Rating 1 - Terrible. 51 out of 994 reviews
1 - Terrible 5%

3.6/5

Cleanliness

3.9/5

Staff & service

3.5/5

Amenities

3.3/5

Property conditions & facilities

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Great location close to everything. Shower leaks. Plug doesn’t fit in bath so made it hard with kids. Was comfier sitting on ground then couch. Needs upgrading ASAP.
Stayed 1 night in May 2021

2/5 Poor

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Didn't like that there was mould and water damage in room. Display photos were very misleading
Stayed 1 night in May 2021

3/5 Okay

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2021

3/5 Okay

Disliked: Staff & service
Terrible reception & bond refund issue
Check in advertised as after 2pm. Got a call asking me to check in before 3pm & was told normally reception was open until 9pm but for some special reason was closing early. I hadn't planned to get there until 6pm. They offered to stay open until 5pm (the earliest I could possibly get there was between 4 & 5pm) so I had to change my travel plans. When I arrived the reception was open and receptionist told me reception normally closed at 4pm but he would be there until 7pm! I was also unable to arrange to leave a room key for my partner who was arriving on a later train - so had to change my plans again which meant I was late for the event I was visiting Melbourne for!! I wouldn't have stayed here but had pre-paid online for the room. Then on checking out in the morning was told that the $100 room bond (another check-in surprise) would not be returned to me for 3 to 5 days! I do not recommend staying here.
Stayed 1 night in Apr 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good
Stayed 1 night in Mar 2021