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"Great location friendly and professional staff , clean and smart room , great breakfast "

"Room was clean and very comfortable. Staff were especially friendly and helpful. We received a really warm welcome which is unusual"

"Great staff, lovely clean rooms "

"Always a good stay here. The staff are great"

"Room was very nice, staff were amazing"

"Check in was a breeze. The staff were so lovely and the room was perfect. Would absolutely stay here again. Thank you for everything you've provided to make our stay special."

"Clean room, well equipped, great staff and will stay again at a future date"

"The staff are all lovely and a real credit to the hotel, the master suite we stayed in was clean ,comfortable and warm"

"Lovely room, great food and great staff."

"A very well run hotel with an eye to detail. Would recommend and would go back in the summer to use the roof top bar and pool."

"Fantastic stay."

"Had another great stay "

"Excellent stay, staff excellent and helpful, great breakfast, fantastic pool facilities, thanks "

"Very clean room and friendly staff as always."

"Fabulous stay and the area around is full of lovely restaurants and delis, coffee shops. Breakfast is exceptional and will stay again when in the area"

"Great breakfast"

"Two members of the Portal team consistently impress with friendly courteous welcoming conversation on arrival/departure from Joe. Equalled by welcoming open service from Olga managing breakfast. "

"Great room and friendly staff. Lovely location slightly out of Chester on lovely grounds but only 5min drive into the town. Breakfast was good and the rooms clean and generously sized. "

"Lovely spacious room & fantastic views. Lovely fresh breakfast "

"Excellent and friendly staff, great pub atmosphere, awesome English breakfast."