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"Note that the majority of ‘Classic Rooms’ are lower ground with a smaller window and little natural light. I did not feel the photos represented this, however Alex at front-of-house was really great at handling the situation and worked hard to find me an alternative. Unfortunately the only above ground classic room had one side of the bed against the wall which we found incredibly unusual and took me back to my student days. So in the end we upgraded and the manager kindly did this at a reasonable rate. The room we were then in was really lovely and airy with a lot of natural light. Comfortable and quiet and very clean. Would stay again noting the room type we would choose next time."

"Breakfast was excellent The workers were really friendly and really helpful"

"Lovely room & bathroom"

"Clean room staff were lovely and breakfast was top notch had such a lovely time "

"Very old fashioned hotel, needs a total revamp "

"Wonderful hotel with great staff "

"Splendid room quite large as rooms go. Good size bathroom and shower. Lovely view of Liverpool and is attached to Liverpool Lime Street Station so no dragging suitcases on busy sidewalks. A Nespresso machine, kettlerea coffee,fridge and safe all included. I would stay again. "

"GOOD SELECTION FOR BREAKFAST. A BIT SLOW ON THE SERVICE - HAD TO GO LOOKING FOR STAFF ON A FEW OCCASIONS AFTER WAITING FOR BUTTER, MORE TOAST, MORE JUICE. WOULD HAVE LIKED TO JUST REMAIN SEATED WITH A MUCH QUICKER RESPONSE FROM STAFF."

"Breakfast was very poor quality, the selection was very limited and there wasn’t even a coffee machine available. "