Twin Room

Reviews of The Liverpool Inn Hotel

2.5 out of 5
The Liverpool Inn Hotel
4-8 Mount Pleasant, Liverpool, England

Reviews

8.2

Very good

Rating 10 - Excellent. 28 out of 59 reviews" "
Rating 8 - Good. 18 out of 59 reviews" "
Rating 6 - Okay. 7 out of 59 reviews" "
Rating 4 - Poor. 2 out of 59 reviews" "
Rating 2 - Terrible. 4 out of 59 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Greg

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, well priced, and lovely place for a one-night stay over.
Stayed 1 night in Mar 2024
Response from DAVE on 23 Mar 2024
THANK YOU

8/10 Good

Manuel

Stayed 1 night in Mar 2024
Response from dave on 5 Apr 2024
thank you

6/10 Okay

Eoin

Liked: Cleanliness
Disliked: Property conditions & facilities
There are 2 liverpool inn hotels on the same street. The big hotel is closed the public. The small hotel is 3 star at best but is very well located
Stayed 1 night in Jan 2024
Response from dave on 21 Feb 2024
thank you .!!!this hotel is the liverpool inn hotel independent hotel the other one is the liverpool inn run by best western group closed for asslym holdings !

10/10 Excellent

Ernest J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from dave on 21 Feb 2024
thank you

8/10 Good

Dileeshiya Nayomi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

David

Business traveller
Liked: Cleanliness, staff & service
Stag do running up and down stairs all night. Got about an hours sleep!
Stayed 1 night in Oct 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
It was very easy to get to good clean room and comfortable beds nice staff
Stayed 1 night in Dec 2023

6/10 Okay

Debra

Travelled with family
Liked: Staff & service, amenities
Very helpful staff. Good shower, well situated.
Stayed 1 night in Nov 2023
Response from dave on 30 Nov 2023
thank you

6/10 Okay

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, room comfort
The hotel is in great location for bars, restaurants and shopping plus the bus stop is just a couple of minutes walk. We stayed one night, arrived later in the evening and had a warm welcome on check in and shown to our room. The room is basic but clean and has everything you need, it lacks a bit of a feminine touch maybe - a bedside table, lamp and a full length mirror would be great but there is a hairdryer, iron and kettle which is very helpful. Beds were comfy, shower was decent and we were able to leave our bags when we checked out. There is 2 flights of stairs so be aware of that as I didn't see a lift. For the price we paid it couldn't be faulted and we would stay again.
Stayed 1 night in Oct 2023
Response from dave on 28 Oct 2023
thank you glad you enjoyed your stay

10/10 Excellent

Frances

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have stayed here afew times and would recommend. Very helpful staff, comfortable rooms and central location
Stayed 1 night in Sep 2023
Response from dave on 7 Sept 2023
thank you frances

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Whistle Stop in Liverpool
It was a quick visit through Liverpool and it offered everything we needed, but the shower had black mold in the seams and it would be nice to have a top sheet instead of only a comforter to use as a cover. I doubt those big, thick comforters get washed and dried after every guest, that is not sustainable.
Stayed 1 night in Sep 2023
Response from dave on 7 Sept 2023
sorry to hear about your bad experience

10/10 Excellent

Alan. Keith

Liked: Cleanliness, property conditions & facilities, room comfort
Good stay
Friendly and helpful staff , let me down off stuff before check in time and clean and tidy
Stayed 1 night in Sep 2023
Response from dave on 7 Sept 2023
thank you alan

10/10 Excellent

sinead

Stayed 1 night in Aug 2023
Response from dave on 24 Aug 2023
thank you

2/10 Terrible

Marc

Disliked: Property conditions & facilities
Was a extractor fan for cafe below going all night was very noisy.
Stayed 1 night in Aug 2023
Response from dave on 24 Aug 2023
very sorry for your bad experience this is down to the location of the hotel the extractor belongs to the public house it is used to for cold beer sorry again for your bad experience

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from dave on 15 July 2023
thank you

10/10 Excellent

A

Stayed 1 night in Jun 2023
Response from dave on 8 July 2023
thank you

10/10 Excellent

Frances

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Liverpool inn
Stayed 1 night in Jun 2023
Response from dave on 25 June 2023
thank you

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from dave on 31 May 2023
thank you

8/10 Good

Louisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We arrived late and left early so am unable to comment much on the area however staff were helpful and efficient as we were in a rush. Room was clean but small. It did what it needed to but couldn’t spend a long time in this room if we had wanted to due to small size.
Stayed 1 night in May 2023
Response from dave on 27 May 2023
thank you

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
We were let down with a stay somewhere else last minute. So friendly, helpful and accommodating. Brilliant hotel right near the centre and great staff
Stayed 2 nights in Apr 2023
Response from dave on 17 Apr 2023
thank you

2/10 Terrible

Elizabeth

Stayed 1 night in Mar 2023
Response from dave on 10 Apr 2023
sorry you where not totally happy

8/10 Good

Patricia

Stayed 2 nights in Mar 2023
Response from dave on 10 Apr 2023
thank you

10/10 Excellent

Laurette

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Happy reunion
Very central to the echo arena city centre and across the road car parking. There were no issues loved the room staff welcoming all in all home from home will definitely stay again 🙂
Stayed 1 night in Mar 2023
Response from dave on 10 Apr 2023
thank you

10/10 Excellent

Joanne

Stayed 1 night in Mar 2023
Response from dave on 10 Apr 2023
thank you

10/10 Excellent

Charlotte

Stayed 1 night in Jan 2023

10/10 Excellent

Jack

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is located above a shopfront, a very short walk away from Liverpool Lime Street station and the city centre. i found it easy to find and the room was quiet, clean and warm. doors are open 24 hours, you need your room keycard to get into the building so feels secure. excellent for the price, overall a very positive experience

8/10 Good

Wai Leung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet place. Location is excellent. Really close to the train stations and high street. The staff is helpful and friendly.
Response from steve on 5 Nov 2022
many thanks for your review we look forward to welcoming you in the future regards the liverpool inn

8/10 Good

Fergus

Stayed 1 night in Oct 2022

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a very good experience, the place es very well located
Stayed 2 nights in Oct 2022
Response from DAVE on 2 Nov 2022
thank you

8/10 Good

Rebecca

Stayed 1 night in Oct 2022
Response from dave on 17 Oct 2022
thank you

10/10 Excellent

Tina

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Great
Friendly member of staff, excellent location and large room to fit 5. The beds were the most comfortable beds i have ever slept in and the room was perfect had everything needed for a night out. Nice touches like tea coffee milk and biscuits supplied. Furniture and decor quite dated and bathroom could do with an update. But for the price we paid the location and comfort you can not go wrong and would definitely use again for a couple of nights stay.
Stayed 1 night in Sep 2022
Response from dave on 17 Oct 2022
thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from dave on 17 Sept 2022
thank you

8/10 Good

Wai Yip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2022

6/10 Okay

John

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2022
Response from DAVE on 19 July 2022
THANK YOU

8/10 Good

Maria

Liked: Cleanliness, staff & service
Good for a short stay, nice staff and decent rooms and facilities.
Stayed 1 night in Jun 2022
Response from dave on 21 June 2022
thank you

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from dave on 15 June 2022
thank you

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Liverpool Inn
It was a great place to stay for a quick trip. Our biggest problem was finding it. Better direction from the train station may be needed.
Stayed 1 night in May 2022
Response from dave on 15 June 2022
thank you

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10
I would highly recommend this hotel. Its location couldnt be better. The 86 bus brings you from the airport to right outside at a cost of 2 pound. The hotel is spotless and has everything you need. The views aren't great but they have beautiful plants right outside each window which are beautiful. Hotel is ran by an Irish family. Staff are very friendly and helpful. This is where I will always go when staying in Liverpool in the future.
Stayed 2 nights in May 2022
Response from dave on 15 June 2022
thank you

6/10 Okay

Niall

Stayed 1 night in May 2022
Response from dave on 15 June 2022
thank you

6/10 Okay

Neil

Liked: Cleanliness, staff & service, room comfort
Clean small room.window view of pipes at rear.Realy noisy most of the night .couldn't sleep.
Stayed 1 night in May 2022
Response from dave on 15 June 2022
sorry you had difficulties in sleeping

10/10 Excellent

Beth

Stayed 1 night in Apr 2022
Response from dave on 15 June 2022
thank you

10/10 Excellent

Taylor

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

4/10 Poor

Neil

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sadly this was not a great experience. Good location in the city. But the bathroom was dirty and on our second day there was no toilet roll. Beds basic and clean. Staff friendly.
Stayed 3 nights in Apr 2022

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2022

8/10 Good

Vito

Stayed 1 night in Mar 2022

10/10 Excellent

nargis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect especially staff. Nothing to dislike.
Stayed 1 night in Feb 2022
Response from dave on 19 Feb 2022
thank you

8/10 Good

Steven

Stayed 1 night in Sep 2021

8/10 Good

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

6/10 Okay

TAICHI

Disliked: Amenities, property conditions & facilities
ライムストリート駅からほど近く、物価高の中お値打ちに宿泊することができました。 ただ、シャワーが故障していたのか、どれだけ調整しても時間を置いても、使用できない温度の熱湯しか出ませんでした。結局、手洗い場の蛇口を使って体や頭を洗いました。
Stayed 1 night in Apr 2024
Response from dave on 19 Apr 2024
thank you ,sorry about your issues with the shower