"It’s immediately clear why this is one of the best hotels in Lisbon. From the moment we arrived the service was outstanding, staff are friendly and genuinely keen to make your stay enjoyable. The rooms are spacious and the soundproofing is next level, I haven’t slept that soundly for a long time. Then there is all the lovely extras; quality toiletries, fresh drinks in the mini bar, pillow menu, all the snacks you could want and an outstanding free walking tour (which reveals the secret in the hotels basement!). The icing on the cake (literally) was discovering it was my partners birthday and surprising us with a cake it breakfast! I cannot rate this hotel highly enough, this is what real hospitality looks like and I wouldn’t stay anywhere else in Lisbojn. "