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"Room was disappointing. Damaged bunkbed, TV and ripped wallpaper."

"Highly recommend this hotel lovely friendly staff on-site car park has chargers for electric vehicle vehicles. Fantastic spa and swimming pool food was superb in the two restaurants. It’s right at the south of Lake Windermere so literally you can walk over to the ferry to do a ferry cruise to Ambleside or Bowness on Windermere Winder - it also has an aquarium and a steam train during the summer month. We didn’t bring our dog, but it is a dog friendly Hotel you really enjoyed our stay and already planning on bringing the dog for another trip "

"Underwhelming. This is a very ordinary hotel, despite the hot tubs, pool and spa. The decor is vile, all dull browns with turquoise. In the “Troutbeck” room there is a nasty trip hazard into the bathroom. A stubbed toe was annoying but a cracked skull would have been more so. Tip: if it’s not fixed put a rolled up hand towel down to fill the gap and catch your attention. Pillows were like sandbags and need immediate replacement. The mattress had an uncomfortable lump and was likely in need of replacement too. The hot tub was good, as was the jacuzzi bath. The fridge was handy, and the chairs comfortable enough for a short while. Free parking on site. The building is a maze of corridors and stairs. Regrettably the lift was out of order for the first 24 hours or so. As a walking stick user this was less than ideal. Breakfast was okay but not special. My choice of evening meal, “roast of the day”, was almost inedible. Vegetable selection poor. The wait staff were pleasant but scruffy, in contrast to the smart and highly exuberant maitre’d. It is far from being a gourmet restaurant and there are other places to eat."

"Trever was fantastic looked after us very well "

"Older country hotel with spacious charming rooms. A short, easy walk from the town centre. "

"Amazing 1 night stay. Stay were lovely and the hotel is beautiful. Very clean with lots of nice extra added touches. Can’t wait to return for another trip"

"Great staff and very helpful. Good lcoation in proximity to Windermere and Bowness with ample car parking. Room was in the cottage out building and was large and comfortable. Onyl thing that needs to be improved is the cleanliness around things like skirting borads, cobwebs up walls, and the shower base edges where it hadn;t been cleaned for a long time. Breakfast provided is perfect, evening food is ok."

"Reception and Lady serving at breakfast were all lovely, room clean, shower really nice and food at bar and drinks all good. No car park at the hotel but parking at Cricket club a short walk away for 2 pound a day. Enjoyed our stay and would book again if ever in Kendal "

"4 night break meeting up with friends. The staff were all friendly and proactively helpful. We did not use the spa, but parking was okay and the two 22kW EV chargers a welcome bonus. Location was perfect for town centre. Weather was wet for much of the time but we found plenty to do within a reasonable distance. Would happily stay here again."