Exterior

Reviews of Galaxy Boutique Hotel

3.5 out of 5
Galaxy Boutique Hotel
53 Darchiac Dr, Lake Tekapo, Canterbury

Reviews

9.4

Exceptional

Rating 10 - Excellent. 141 out of 188 reviews" "
Rating 8 - Good. 34 out of 188 reviews" "
Rating 6 - Okay. 8 out of 188 reviews" "
Rating 4 - Poor. 4 out of 188 reviews" "
Rating 2 - Terrible. 1 out of 188 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Anurag

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent short stay - everything was modern and nice. Breakfast in the AM was a nice touch!
Stayed 1 night in Apr 2024
Response from Ariel on 24 Apr 2024
Dear Anurag,Thank you for sharing your experience with us! We're delighted to hear that you enjoyed your short stay at our Galaxy Boutique Hotel. It's fantastic to know that you found everything to be modern and nice during your time with us. We're especially pleased that you enjoyed our breakfast offerings - we believe it's the perfect start to the day. We hope to welcome you back for another excellent stay in the near future!

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The service was excellent, showing us to our room and the layout. Very clean rooms and a nice kitchenette. First day the breakfast was delivered to our room exactly at the time we requested! Second day we ate in the dining area and were just as impressed. Very quiet area and good for star gazing.
Stayed 2 nights in Apr 2024
Response from Ariel on 16 Apr 2024
Dear Patrick,Thank you for taking the time to share your experience at Galaxy Boutique Hotel. We are delighted to hear that you enjoyed your stay with us and that our service exceeded your expectations.It's wonderful to know that you found our rooms to be clean and well-appointed, and that you appreciated the convenience of the kitchenette. We take great pride in providing a comfortable and welcoming environment for our guests.We're thrilled that you enjoyed both the in-room breakfast service and the dining experience in our area. Ensuring that our guests receive their meals promptly and enjoyably is a top priority for us, so it's fantastic to hear that we hit the mark during your stay.Our location is indeed perfect for star gazing, and we're pleased that you were able to enjoy the tranquility and beauty of the area.We sincerely appreciate your kind words and hope to have the pleasure of welcoming you back to Galaxy Boutique Hotel in the future.Warm regards,

8/10 Good

Qi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Cecilia on 21 Apr 2024
Dear Qi, thanks you for your review! We are so glad that you enjoyed your stay with us. Looking forward to seeing you again here in Lake Tekapo

10/10 Excellent

Ruby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are super friendly. Room is very spacious and clean. The room has a really nice view of the lake and mountain. Very close to downtown. There’s no elevator but it isn’t a problem to carry the luggages up to the room on 2nd floor. Will stay here again if we’re in the area.
Stayed 1 night in Apr 2024
Response from Ariel on 13 Apr 2024
Dear Ruby,Thank you for choosing to stay with us and for taking the time to share your experience. We're delighted to hear that you found our staff to be super friendly and that you enjoyed the spacious and clean room with its picturesque view of the lake and mountain.We're also glad to know that our convenient location close to downtown suited your needs well. Your understanding regarding the absence of an elevator on the premises is greatly appreciated; we strive to make the experience as comfortable as possible for all our guests.It was a pleasure having you stay with us, and we look forward to welcoming you back whenever your travels bring you to the area again. Should you need any assistance with future bookings or have any special requests, please don't hesitate to reach out to us directly.Warm regards,

10/10 Excellent

Maria

Travelled with partner
The Galaxy is a newly built motel which was designed with great planning. The room was spacious with a comfortable king bed. We had a beautiful view of Lake Tekapo from our room. The bathroom has a nice deep tub and a window that also allows you to see the view. The shower had great pressure too. Breakfast was plentiful and delicious. The location is a short walk to town (maybe 8 minutes) as well as the Lake and the Church of the Good Shepherd. Highly recommend!
Stayed 1 night in Mar 2024
Response from Ariel on 26 Mar 2024
Dear Maria,Thank you for sharing your experience at Galaxy Boutique Hotel! We're thrilled to hear that you appreciated the thoughtful design of our motel and enjoyed the spacious room, comfortable bed, and stunning views of Lake Tekapo. It's great to know that you found the bathroom amenities and breakfast to your liking as well. We're delighted that our convenient location enhanced your stay, allowing you to explore the town and nearby attractions easily. Your recommendation means the world to us, and we can't wait to welcome you back for another memorable stay!

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, modern hotel. The views of the lake were good from our room. Breakfast was basic but made to order. For our purposes, it was a little expensive.
Stayed 1 night in Mar 2024
Response from Ariel on 18 Mar 2024
Dear Sarah,Thank you for taking the time to share your feedback. We're delighted to hear that you appreciated our modern hotel and enjoyed the views of the lake from your room. It's great to know that you found our made-to-order breakfast satisfactory.We understand your concern about pricing and will certainly take your feedback into consideration. We strive to offer competitive pricing while maintaining the quality and experience for our guests. We hope to have the opportunity to welcome you back in the future. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you again for choosing our hotel.

10/10 Excellent

Ting

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel located off the main road but still in short walking distance. Friendly staff, clean property.
Stayed 1 night in Mar 2024
Response from Emma on 9 Mar 2024
Hi, Ting. Thank you for this review, looking forward to see you again in the future!

10/10 Excellent

Douglas, Castle Rock

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room with a skylight to see the stars at night. Staff was friendly and we had a breakfast to order each morning!
Stayed 2 nights in Mar 2024
Response from Ariel on 5 Mar 2024
Dear Douglas,Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you enjoyed your stay with us. It was truly our pleasure to have you as our guest, and we are delighted that you found our Galaxy Boutique Hotel to your liking.Your kind words are the greatest reward for our team, as we strive to provide exceptional service and create memorable experiences for all our guests. We hope to have the pleasure of welcoming you back again soon for another fantastic stay.Warm regards,

8/10 Good

BURKE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Galaxy Boutique Hotel Team on 29 Feb 2024
Dear BURKE, thank you for the review! We are so glad that you enjoyed your stay with us. We will keep working to improve our service and facilities. Looking forward to seeing you again here in Lake Tekapo.

4/10 Poor

Sally

Travelled with partner
Disliked: Staff & service, amenities
Location was good but it was not a boutique hotel as described!
Stayed 1 night in Feb 2024
Response from Galaxy Boutique Hotel Team on 8 Feb 2024
Hi Sally, thanks for the review and comments! We are very sorry that you did not enjoy the stay. We will keep working to improve our service and facilities. It was a pleasure to host you and we hope to see you again!

10/10 Excellent

Finola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Galaxy Boutique Hotel Team. on 17 Feb 2024
Dear Finola, thank you for the review! We are so glad that you enjoyed your stay with us. We will keep working to improve our service and facilities. Looking forward to seeing you again here in Lake Tekapo.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy Stay
A cozy and beautiful stay overlooking Lake Tekapo. The staff were extremely accommodating and friendly and the room was modern, comfortable and had great views of the lake.
Stayed 2 nights in Jan 2024
Response from Ariel on 28 Jan 2024
Thank you very much for taking the time to share your feedback with us.It means a great deal to us to hear about your experience.We hope to have the opportunity of welcoming you back again soon:)Kind Regards

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, great locations lovely rooms
Stayed 1 night in Jan 2024
Response from Eric on 26 Jan 2024
Dear Gina, thank you for the great review! We are so glad that you enjoyed your stay with us. We will keep working to improve our service and facilities. Looking forward to seeing you again here in Lake Tekapo. Galaxy Boutique Hotel Team.

10/10 Excellent

Colin

Travelled with family
This is an ultramodern small hotel that is apparently brand new. The rooms are substantially sized — we stayed in a 2-bedroom unit on the first of the two floors and certainly had no problem with noise from above or from the sides. The hotel is in a quiet area up from the main road. The owners are very nice. And you get a breakfast included, with as many choices as you like (either in the reception area or brought to your room. Parking is close at hand, beds are super comfortable. You can cook in your room, but we’d recommend fish and chips at the little food wagon down near the water — Better Batter. We certainly highly recommend the Galaxy Boutique Hotel.
Stayed 1 night in Jan 2024
Response from Galaxy Hotel on 18 Jan 2024
thank you for your review. We are pleased that you enjoyed your stay and hope to see you again in the future.

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Ariel on 15 Jan 2024
Dear Deborah,Thank you for your kind feedback.We look forward in welcoming you back to our hotel.Kindest Regards,

10/10 Excellent

Bev

Liked: Cleanliness, staff & service, property conditions & facilities
Great little place with easy walk into town. Staff all friendly and helpful.
Stayed 1 night in Jan 2024
Response from Ariel on 10 Jan 2024
Dear Bev,Thank you for your lovely feedback.We look forward in welcoming you back to our hotel;)Kindest Regards,

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I recently stayed at the Galaxy Boutique Hotel during our holiday on the South Island . All of us found the hotel to be very modern , clean and comfortable. The property was within easy walking distance of Lake Tekapo and great area dining options , and the staff at Galaxy Boutique were warm , welcoming and helpful throughout our stay . This hotel is a great option for anyone wishing to explore Aoraki National Park and surrounds , with the mountain located one hour driving distance from the hotel . We would rate Galaxy Boutique Hotel as a 10/10 for any travellers planning a visit to the Mackenzie region !
Stayed 4 nights in Dec 2023
Response from Ariel on 10 Jan 2024
Dear Alexander,We are delighted to read your overwhelmingly positive feedback. We are pleased that you chose to stay at Galaxy Boutique Hotel and would love to host you again in the future;)Kindest Regards,

6/10 Okay

TAKAAKI

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
綺麗な施設でした。でもコーヒーカップの一つがよごれたまま食器棚に入っていてびっくりしました。それ以外はスタッフも親切で、朝食もいろいろなものを選んで食べられるので満足しました。キッチンもキレイで、リネンも良かったです。基本的に新しいホテルなので気持ちいいです。
Stayed 1 night in Jan 2024
Response from Ariel on 10 Jan 2024
Dear Takaaki,Thank you for your kind feedback.We look forward in welcoming you back to our hotel in the future.Kindest Regards,

6/10 Okay

Kazunobu

Stayed 1 night in Dec 2023
Response from Eric on 4 Jan 2024
Hi Kazunobu, thanks for the review! We are very sorry that you did not have a perfect stay. We will keep working to improve our service and facilities. It was a pleasure to host you and we hope to see you again! Galaxy Boutique Hotel Team

10/10 Excellent

Hyunkyung

Stayed 1 night in Dec 2023
Response from Eric on 14 Dec 2023
Dear Hyunkyung, thank you for the great review! We are so glad that you enjoyed your stay with us. We will keep working to improve our service and facilities. Looking forward to seeing you again here in Lake Tekapo. Galaxy Boutique Hotel Team.

10/10 Excellent

Rutvik

Stayed 1 night in Dec 2023
Response from Eric on 14 Dec 2023
Dear Rutvik, thank you for the great review! We are so glad that you enjoyed your stay with us. We will keep working to improve our service and facilities. Looking forward to seeing you again here in Lake Tekapo. Galaxy Boutique Hotel Team.

10/10 Excellent

Yong Siong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Eric on 14 Dec 2023
Dear Yong Siong , thank you for the great review! We are so glad that you enjoyed your stay with us. We will keep working to improve our service and facilities. Looking forward to seeing you again here in Lake Tekapo. Galaxy Boutique Hotel Team.

10/10 Excellent

roxanne

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Nov 2023
Response from Eric on 14 Dec 2023
Dear roxanne , thank you for the great review! We are so glad that you enjoyed your stay with us. We will keep working to improve our service and facilities. Looking forward to seeing you again here in Lake Tekapo. Galaxy Boutique Hotel Team.

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay and checkin was easy. Breakfast also very good.
Stayed 1 night in Nov 2023
Response from Eric. Galaxy Boutique Hotel Team on 30 Nov 2023
Dear Patricia, thank you for the great review! We are so glad that you enjoyed your stay with us. We will keep working to improve our service and facilities. Looking forward to seeing you again here in Lake Tekapo.

4/10 Poor

Willy

Stayed 1 night in Nov 2023
Response from Eric on 4 Jan 2024
Hi Willy , thanks for the review! We are very sorry that you did not have a perfect stay. We will keep working to improve our service and facilities. It was a pleasure to host you and we hope to see you again! Galaxy Boutique Hotel Team

10/10 Excellent

burns civil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Eric on 4 Jan 2024
Dear guest, thank you for the great review! We are so glad that you enjoyed your stay with us. We will keep working to improve our service and facilities. Looking forward to seeing you again here in Lake Tekapo. Galaxy Boutique Hotel Team.

10/10 Excellent

Huei-Chu

Stayed 1 night in Nov 2023
Response from Galaxy Boutique Hotel Team. on 24 Nov 2023
Dear Huei-Chu, thank you for the great review! We are so glad that you enjoyed your stay with us. We will keep working to improve our service and facilities. Looking forward to seeing you again here in Lake Tekapo.

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room!
really nice room, great view, modern fixtures and the skylight was cool!
Stayed 1 night in Nov 2023
Response from Ariel on 21 Nov 2023
Dear Jennifer,Thank you for taking your time to writing review about your stay with us at Galaxy Boutique Hotel. We hope to have the opportunity of welcoming you back again:)Kind Regards

10/10 Excellent

Vorng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and clean, friendly staff.
Stayed 1 night in Nov 2023
Response from Ariel on 20 Nov 2023
Dear Vorng,Thank you for the kind review;)Hope to see you next time!

8/10 Good

Bill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sky light in the ceiling so that you could look at the stars
Stayed 1 night in Nov 2023
Response from Ariel on 20 Nov 2023
Dear Bill,Thank you for your kind feedback.We look forward in welcoming you back to our hotel.Kindest Regards,

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely accommodation with beaut views
Stayed 2 nights in Nov 2023
Response from Ariel on 20 Nov 2023
Dear Kate,Thank you so much for your raving review about your stay with us at Galaxy Boutique Hotel!We hope to have the opportunity of welcoming you back again soon;)Kind Regards

2/10 Terrible

Malik

Stayed 1 night in Nov 2023
Response from Duty manager Galaxy Boutique Hotel on 17 Nov 2023
We are sorry that you did not have a good stay. Would you mind telling us more details so we can improve our service?

10/10 Excellent

Judith Louise

Stayed 2 nights in Nov 2023
Response from Eric on 6 Nov 2023
Dear Judith, thank you for the feedback! We are so glad that you enjoyed your stay with us. We will keep working to improve our service and facilities. Looking forward to seeing you again here in Lake Tekapo. Galaxy Boutique Hotel Team.

10/10 Excellent

Zoe

Liked: Property conditions & facilities
No complaints
Good location with beautiful views of the lake. Easy walk to church and restaurants. Friendly welcoming staff. V clean, v comfy. Skylight in bedroom for stargazing! Would highly recommend
Stayed 1 night in Nov 2023
Response from Ariel on 5 Nov 2023
Dear Zoe,Thank you very much for staying with us at Galaxy Boutique Hotel and taking the time to write an amazing review of your stay. Please know that I have passed all of your comments to our team and we hope we can welcome you back very soon.Kindest Regards,

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice scenery.
Stayed 1 night in Oct 2023
Response from Ariel on 30 Oct 2023
Dear Patricia,Thank you for your kind feedback.We look forward in welcoming you back to our hotel.Kindest Regard

10/10 Excellent

Jorshan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loving stay. Friendly staff, excellent service
Stayed 1 night in Oct 2023
Response from Ariel on 27 Oct 2023
Dear Jorshan,Thank you for your lovely feedback. It means a great deal to us to hear about your experience.We hope to have the opportunity of welcoming you back again soon;)Kind regards

10/10 Excellent

Dolores

Liked: Staff & service, property conditions & facilities
Great hotel. Easy to walk to town
Stayed 1 night in Oct 2023
Response from Eric on 24 Oct 2023
Dear Dolores, thank you for the great review! We are so glad that you enjoyed your stay with us. Looking forward to seeing you again here in Lake Tekapo. Galaxy Boutique Hotel Team.

8/10 Good

Jeroen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property with nice view from room. Our room had access to a skylight. Very helpful staff. Breakfast is good in tge reception area reachable via outdoors. There is an option to have the breakfast served to the room (no additional charge)
Stayed 2 nights in Oct 2023
Response from Eric on 24 Oct 2023
Hi Jeroen, thanks for the review and comments! We will keep working to improve our service and facilities. It was a pleasure to host you and we hope to see you again! Galaxy Boutique Hotel Team

8/10 Good

Aman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and view of Lake Clean property Dining options limited
Stayed 2 nights in Oct 2023
Response from Ariel on 22 Oct 2023
Hi Aman,Thank you so much for your raving review about your stay with us at Galaxy Boutique Hotel!We look forward in welcoming you back yo our hotel.Kindest Regards,

10/10 Excellent

Sandeep

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 2 nights in Oct 2023
Response from Ariel on 22 Oct 2023
Hi Sandeep,Thank you for your kind feedback.We look forward in welcoming you back yo our hotel.Kindest Regards,

10/10 Excellent

Kwok

Stayed 1 night in Sep 2023
Response from Eric on 17 Oct 2023
Dear Kwok, thank you for the great review! We are so glad that you enjoyed your stay with us. Looking forward to seeing you again here in Lake Tekapo. Galaxy Boutique Hotel Team.

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean place in a truly amazing place!
Response from Ariel on 27 Oct 2023
Dear Daniel,Thank you for staying with us at Galaxy Boutique Hotel and taking the time to write an amazing review of your stay.Please know that I have passed your comments to our team and we hope we can welcome you back very soon;)Kindest Regards,

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Hotel Management on 11 Oct 2023
Kia Justin, Thanks for the support. It is our pleasure to serve you here at Lake Tekapo. Hope to see you again. Galaxy Boutique Hotel

10/10 Excellent

Shravan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view from the room and the sky window was an added bonus
Stayed 1 night in Oct 2023
Response from Ariel on 8 Oct 2023
Dear Shravan,Thank you for your kind feedback. We look forward in welcoming you back to our hotel;)Kindest Regards,

10/10 Excellent

Bonn

Stayed 1 night in Oct 2023
Response from Ariel on 30 Oct 2023
Dear Bonn,Thank you for your kind feedback.We look forward in welcoming you back to our hotel.Kindest Regard

10/10 Excellent

Raymond

Stayed 2 nights in Oct 2023
Response from Ariel on 27 Oct 2023
Dear Raymond,Thank you for your kind feedback.We look forward in welcoming you back to our hotel;)Kind Regards,

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay
Stayed 1 night in Sep 2023
Response from Ariel on 30 Sept 2023
Dear Claire,Thank you so much for your raving review about your stay with us at Galaxy Boutique Hotel! It means a great deal to us to hear about your experience. We hope to have the opportunity of welcoming you back again soon.Kind regards,

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
The staff and breakfast were amazing!!!
Stayed 1 night in Sep 2023
Response from Ariel on 26 Sept 2023
Dear Theresa,We are delighted to read your overwhelmingly positive feedback. We are pleased that you chose to stay at Galaxy Boutique Hotel and would love to host you again in the future;)

10/10 Excellent

Jasmeen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location n views. Skylight was great.
Stayed 2 nights in Sep 2023
Response from Hotel Management on 18 Sept 2023
Kia Jasmeen, Thanks for the support. It is our pleasure to serve you here at Lake Tekapo. Hope to see you again. Galaxy Boutique Hotel

8/10 Good

Deanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely helpful and attentive staff. Rooms were acceptable. Very quiet. Towels were worn. Areas of shower/glass slightly dirty.
Stayed 2 nights in Aug 2023
Response from Hotel Management on 13 Sept 2023
Dear Deanne, thanks for your review. We apologise that the cleanliness was not satisfactory. We will keep this in mind and do our best to ensure the quality of our service. Thank you and hope to see you again in the future! Thanks again for choosing us and we hope that you will have a wonderful journey!