Meeting facility

Reviews of ibis Kyiv Railway Station

3 out of 5
ibis Kyiv Railway Station
Polzunova 6, Kyiv

Reviews

9.2

Wonderful

Rating 10 - Excellent. 325 out of 497 reviews" "
Rating 8 - Good. 144 out of 497 reviews" "
Rating 6 - Okay. 19 out of 497 reviews" "
Rating 4 - Poor. 6 out of 497 reviews" "
Rating 2 - Terrible. 3 out of 497 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent as always
Stayed 1 night in Feb 2024
Response from Olha Danyliuk - Front Office Supervisor on 19 Feb 2024
Dear James,Thank you for choosing ibis Kyiv Railway Station hotel for your accommodation in Kyiv. We appreciate your positive feedback with high rates; it is very important for us and serves as an additional encouragement for all of our colleagues. We would be more than happy to welcome you back at ibis Kyiv Railway Station hotel soon.

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and clean
Stayed 1 night in Feb 2024
Response from Olha Danyliuk - Front Office Supervisor on 17 Feb 2024
Dear James,Thank you for choosing ibis Kyiv Railway Station hotel for your accommodation in Kyiv. We appreciate your positive feedback with high rates; it is very important for us and serves as an additional encouragement for all of our colleagues. We would be more than happy to welcome you back at ibis Kyiv Railway Station hotel soon.Sincerely,

6/10 Okay

Thomas

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Alexander

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall it is a good hotel and staff. However, front desk attendees could be more knowledgeable and could be more helpful if guests have questions or need to resolve some problems
Stayed 1 night in Sep 2023

10/10 Excellent

Dmytro

Liked: Staff & service, amenities, property conditions & facilities
Very clean and great location
Stayed 1 night in Sep 2023

10/10 Excellent

Christopher

Stayed 1 night in Aug 2023

10/10 Excellent

Ronald

Stayed 1 night in Jul 2023
Response from Yulia Ponomarchuk - Assistant Front Office Manager on 27 July 2023
Dear Ronald, Thank you for choosing ibis Kyiv Railway Station hotel for your accommodation in Kyiv. We appreciate your positive feedback with high rates. It is very important for us and serves as an additional encouragement for all of our colleagues. We would be more than happy to welcome you back at ibis Kyiv Railway Station hotel soon. Yulia Ponomarchuk – Assistant Front Office Manager

10/10 Excellent

Ronald

Stayed 2 nights in Jun 2023
Response from Yulia Ponomarchuk - Assistant Front Office Manager on 20 July 2023
Dear Ronald, Thank you for choosing ibis Kyiv Railway Station hotel for your accommodation in Kyiv. We appreciate your positive feedback with high rates. It is very important for us and serves as an additional encouragement for all of our colleagues. We would be more than happy to welcome you back at ibis Kyiv Railway Station hotel soon. Yulia Ponomarchuk – Assistant Front Office Manager

10/10 Excellent

Lief

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Yulia Ponomarchuk - Front Office Supervisor on 6 May 2023
Dear Lief!Thank you for choosing ibis Kyiv Railway Station hotel for your accommodation in Kyiv. We appreciate your positive feedback with high rates; it is very important for us and serves as an additional encouragement for all of our colleagues. We would be more than happy to welcome you back at ibis Kyiv Railway Station hotel soon. Sincerely,Yulia Ponomarchuk - Front Office Supervisor

10/10 Excellent

Tymofiy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but very clean rooms
Stayed 1 night in Feb 2023

8/10 Good

Evgeniy

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Response from Artur Shvets-Bohdanov – Rooms Division Manager on 30 Jan 2023
Dear Igor,We very much appreciate your comments regarding your stay at the ibis Kyiv Railway Station. It is always a pleasure to receive positive feedback. We hope that your next visit will be as pleasant as the previous one.

10/10 Excellent

Raza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money!
Response from Artur Shvets-Bohdanov – Rooms Division Manager on 8 Nov 2022
Dear Raza,We very much appreciate your comments regarding your stay at the ibis Kyiv Railway Station. It is always a pleasure to receive positive feedback. We hope that your next visit will be as pleasant as the previous one.

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for Cleanliness, Comfort, Value, Location
Very nice, clean, quiet, modern up to date. Very nice shower and soaps. Restaurant is good. Customer service also very good and friendly. Very convenient location next to Kyiv railway station. About 45 minute drive to Boryspil airport. Larger rooms are much roomier - consider this if you have a lot of luggage. Accidentally overcharged us and they caught their mistake and refunded us without us telling them. We have stayed a few times and will stay again
Stayed 1 night in Feb 2022
Response from Artur Shvets-Bohdanov - Front Office Manager on 23 June 2022
Dear Nicholas, We very much appreciate your comments regarding your stay at the ibis Kyiv Railway Station. It is always a pleasure to receive positive feedback. We hope that your next visit will be as pleasant as the previous ones!

10/10 Excellent

eyüp hüseyin

Stayed 4 nights in Feb 2022
Response from Artur Shvets-Bohdanov - Front Office Manager on 6 June 2022
Dear Eyup, We very much appreciate your comments regarding your stay at the ibis Kiev Railway Station. It is always a pleasure to receive positive feedback. We hope that your next visit will be as pleasant as the previous one.

8/10 Good

graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good Value
A very good value hotel.Prompt service at reception decent room and breakfast. Well located 3stop 25 pence Metro ride from Independence Square
Stayed 3 nights in Feb 2022
Response from Artur Shvets-Bohdanov - Front Office Manager on 10 Feb 2022
Dear Graeme, We very much appreciate your comments regarding your stay at the ibis Kiev Railway Station. It is always a pleasure to receive positive feedback. We hope that your next visit will be as pleasant as the previous one.

8/10 Good

Iryna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2022
Response from Artur Shvets-Bohdanov - Front Office Manager on 6 June 2022
Dear Iryna, We very much appreciate your comments regarding your stay at the ibis Kiev Railway Station. It is always a pleasure to receive positive feedback. We hope that your next visit will be as pleasant as the previous one.

10/10 Excellent

O

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Room Division Manager on 17 Jan 2022
Dear O, Thank you for choosing ibis Kyiv Railway Station hotel for your accommodation in Kyiv and your excellent review of our hotel. I am so happy that we managed to meet your expectations regarding room comfort and service. Please always feel welcome at ibis Kyiv Railway Station hotel! Sincerely, Viktoria Nikitchuk - Room Division Manager

10/10 Excellent

Iryna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, very convenuent location, attentive and professional
Stayed 2 nights in Jan 2022
Response from Artur Shvets-Bohdanov - Front Office Manager on 10 Jan 2022
Dear Iryna, We very much appreciate your comments regarding your stay at the ibis Kiev Railway Station. It is always a pleasure to receive positive feedback. We hope that your next visit will be as pleasant as the previous one.

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern, comfortable, good location.
Lovely new hotel with excellent facilities and comfortable beds.
Stayed 1 night in Dec 2021
Response from Artur Shvets-Bohdanov - Front Office Manager on 10 Jan 2022
Dear Nicholas, We very much appreciate your comments regarding your stay at the ibis Kiev Railway Station. It is always a pleasure to receive positive feedback. We hope that your next visit will be as pleasant as the previous one.

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021
Response from Room Division Manager on 4 Dec 2021
Dear Amit, We very much appreciate your comments regarding your stay at the ibis Kiev Railway Station. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Viktoria Nikitchuk - Room Division Manager.

10/10 Excellent

Tetyana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, nice location, breakfast absolutely fantastic choices, staff very friendly and helpful, definitely come back again
Stayed 1 night in Nov 2021
Response from Room Division Manager on 22 Nov 2021
Dear Tetyana, Thank you for choosing ibis Kiev Railway Station hotel for your accommodation in Kyiv and for taking time to share your impressions following the recent stay with us. It is always a pleasure to receive positive and detailed feedback, especially when it comes about service experience. Our main goal is to make our guest feel welcome and heartwarming - your words make me believe it happen! Please always feel welcome at ibis Kiev Railway Station hotel! Sincerely, Viktoria Nikitchuk - Room Division Manager.

10/10 Excellent

Inna

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location, clean, modern design , lovely restaurant area. Will stay again
Stayed 1 night in Nov 2021
Response from Viktoria Nikitchuk - Room Division Manager. on 13 Nov 2021
Dear Inna, Thank you for choosing ibis Kiev Railway Station hotel for your accommodation in Kyiv and for taking time to share your impressions following the recent stay. We appreciate your high ratings regarding hotel service and staff performance. Knowing that our guest willing to come back is the greatest prize for us! Please, always feel welcome at ibis Kiev Railway Station hotel! Sincerely, Viktoria Nikitchuk - Room Division Manager

10/10 Excellent

Paulo

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Good.
Stayed 2 nights in Nov 2021
Response from Room Division Manager on 11 Nov 2021
Dear Paulo, Thank you for taking time to share your impression following the recent stay at ibis Kiev Railway Station hotel. We are delighted you enjoyed your stay with us and very much look forward to warmly welcoming you again in the near future. Sincerely, Viktoria Nikitchuk - Room Division Manager.

10/10 Excellent

Graham David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location - clean hotel with friendly receptionists
Stayed 2 nights in Oct 2021
Response from Room Division Manager on 6 Nov 2021
Dear Graham David, Thank you for choosing ibis Kiev Railway Station hotel for your accommodation in Kyiv. We appreciate your positive comments and high rates regarding your experience; it is very important for us and serves as an additional encouragement for all of our colleagues. We would be more than happy to welcome you back at ibis Kiev Railway Station hotel soon. Sincerely, Viktoria Nikitchuk - Room Division Manager.

10/10 Excellent

Inna

Liked: Cleanliness, staff & service, property conditions & facilities
Modern, clean, cozy. Lovely restaurant and breakfast area. Breakfast was very delicious, lots of choices.
Stayed 1 night in Oct 2021
Response from Room Division Manager on 6 Nov 2021
Dear Inna, Thank you for choosing ibis Kiev Railway Station hotel for your accommodation in Kyiv. We appreciate your positive comments and high rates regarding your experience; it is very important for us and serves as an additional encouragement for all of our colleagues. We would be more than happy to welcome you back at ibis Kiev Railway Station hotel soon. Sincerely, Viktoria Nikitchuk - Room Division Manager.

10/10 Excellent

IVAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2021

2/10 Terrible

Ralph

Stayed 1 night in Oct 2021

8/10 Good

John Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Yulia Sivashova - Front Office Manager on 4 Oct 2021
Dear Jon, Thank you for choosing ibis Kiev Railway Station hotel for your accommodation in Kiev. We appreciate your positive feedback with high rates; it is very important for us and serves as an additional encouragement for all of our colleagues. We would be more than happy to welcome you back at ibis Kiev Railway Station hotel soon. Sincerely, Yulia Sivashova - Front Office Manager

8/10 Good

akram, bozeman

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Location is near railway Station and near restaurants.
Stayed 4 nights in Sep 2021
Response from Room Division Manager on 2 Oct 2021
Dear Akram, Thank you for choosing ibis Kiev Railway Station hotel for your accommodation in Kyiv and for taking time to share your impressions following the recent stay with us. We will be more than happy to welcome you back at ibis Kiev Railway Station. Sincerely, Viktoria Nikitchuk - Room Division Manager

10/10 Excellent

Viktoriya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2021

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Room Division Manager on 2 Oct 2021
Dear Amy, Thank you for choosing ibis Kiev Railway Station hotel for your accommodation in Kyiv and for taking time to share your impressions following the recent stay with us. We appreciate so much your high rates as it serves an additional motivation to all of our team! We will be more than happy to welcome you back at ibis Kiev Railway Station. Sincerely, Viktoria Nikitchuk - Room Division Manager

10/10 Excellent

Mariia, Webster

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location since we arrived to the railroad station. Rooms are very nice:clean, stylish, bed is very comfortable
Stayed 1 night in Sep 2021
Response from Room Division Manager on 2 Oct 2021
Dear Mariia, Thank you for choosing ibis Kiev Railway Station hotel for your accommodation in Kyiv and for taking time to share your impressions following the recent stay with us. I am so glad we managed to meet your expectations! We will be more than happy to welcome you and your family back at ibis Kiev Railway Station. Sincerely, Viktoria Nikitchuk - Room Division Manager

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality!!
A standard of quality I can count on. The early check in feature allows me extra flexibility during the busy day and accommodates the railway traveler. The desk staff was extremely helpful. I plan to use this hotel on future trips to Kiev in November and December 2021
Stayed 1 night in Sep 2021
Response from Room Division Manager on 21 Sept 2021
Dear William, Thank you for choosing ibis Kiev Railway Station hotel for your accommodation in Kyiv and for taking time to share your impressions following the recent stay with us. It is always a pleasure to receive positive and detailed feedback, especially when it comes to service experience. Our main goal is to make our guest feel welcome and heartwarming - your kind words make me believe it happen! Thank you again and please always feel welcome at ibis Kiev Railway Station hotel! Sincerely, Viktoria Nikitchuk - Room Division Manager.

10/10 Excellent

Viktoriya

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2021

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice three day stay.
Stayed 3 nights in Sep 2021
Response from Room Division Manager on 15 Sept 2021
Dear David, Thank you for choosing ibis Kiev Railway Station hotel for your accommodation in Kyiv. We very much appreciate your positive feedback and kind words: it is very important for us and would serves as an additional encouragement for all of our colleagues. Thank you again and please always feel welcome at ibis Kiev Railway Station hotel! Sincerely, Viktoria Nikitchuk - Room Division Manager.

4/10 Poor

Iryna

Stayed 1 night in Aug 2021

10/10 Excellent

Yevgeny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel.
We stood in Ibis for 2 nights. We liked everything. Good room, excellent breakfast. Outstanding service.
Stayed 2 nights in Aug 2021
Response from Room Division Manager on 29 Aug 2021
Dear Yevgeny, Thank you for choosing ibis Kiev Railway Station hotel for your accommodation in Kyiv and for taking time to share your impressions following the recent stay with us. We appreciate your positive comments regarding our good room conditions, quality of breakfast and our helpful staff. We will be more that happy to welcome you back at ibis Kiev Railway Station hotel. Sincerely, Viktoria Nikitchuk - Room Division Manager.

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2021

8/10 Good

Osama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021
Response from Yulia Sivashova - Front Office Manager on 19 Aug 2021
Dear Osama, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Yulia Sivashova - Front Office Manager

8/10 Good

Osama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Room Division Manager on 12 Aug 2021
Dear Osama, Thank you for taking the time to share your experience following your recent stay at ibis Kiev Railway Station hotel. We are happy you enjoyed your stay with us and very much look forward to warmly welcoming you again in the near future. Sincerely, Viktoria Nikitchuk - Room Division Manager.

8/10 Good

Vita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Room Division Manager on 12 Aug 2021
Dear Vita, Thank you for taking the time to share your experience following your recent stay at ibis Kiev Railway Station hotel. We are glad you enjoyed your stay with us and very much look forward to warmly welcoming you again in the near future. Sincerely, Viktoria Nikitchuk - Room Division Manager.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2021
Response from Room Division Manager on 12 Aug 2021
Dear Guest, Thank you for taking the time to share your experience following your recent stay at ibis Kiev Railway Station hotel. We are delighted you enjoyed your stay with us and very much look forward to warmly welcoming you again in the near future. Sincerely, Viktoria Nikitchuk - Room Division Manager.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for almost 4 months. I got to know almost all the staff, Roman and all the staff working the front desk where very friendly and accommodating. Dennis,Maria,Oksana and Helen in the restaurant are great people. I will miss them all. Thank you to everyone at IBIS hotel, overall a great place to stay.
Stayed 5 nights in Jul 2021
Response from Room Division Manager on 8 Aug 2021
Dear Guest, Thank you for choosing ibis Kyiv Railway Station hotel for your accommodation in Kyiv and for taking the time to share your impressions following the recent stay with us. It is always a pleasure to receive positive and detailed feedback, especially when it comes to the service experience. Our main goal is to make our guests feel welcome and heartwarming - your words make me believe it happen! I'll be sure to tell Dennis, Maria, Oksana, Helen, and all the reception team how appreciated they are and how much she exemplifies our Heartist spirit! Thank you again, and please always feel welcome at ibis Kyiv Railway Station hotel! Sincerely, Viktoria Nikitchuk - Room Division Manager. Ps. We do miss you so much too🤗🥰

10/10 Excellent

Roman

Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to train station, but quiet / peaceful
Stayed 1 night in Jul 2021
Response from Yulia Sivashova Front Office Manager on 2 Aug 2021
Dear Guest, We very much appreciate your comments regarding your stay at the ibis Kiev Railway Station. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yulia Sivashova Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Room Division Manager on 31 July 2021
Dear Guest, We very much appreciate your high rates regarding your stay at the ibis Kiev Railway Station. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Please always feel welcome at ibis Kiev Railway Station! Sincerely, Viktoria Nikitchuk - Room Division Manager.

10/10 Excellent

Ishtiaq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value.
Great value and good location.
Stayed 1 night in Jul 2021
Response from Room Division Manager on 18 July 2021
Dear Ishtiaq, Thank you for choosing ibis Kiev Railway Station hotel for your accommodation in Kyiv. We appreciate your positive feedback with high rates; it is very important for us and serves as an additional encouragement for all of our colleagues. We would be more than happy to welcome you back at ibis Kiev Railway Station hotel soon. Sincerely, Viktoria Nikitchuk - Room Division Manager.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Great place to stay
Stayed 2 nights in Jul 2021
Response from Room Division Manager on 18 July 2021
Dear Guest, Thank you for choosing ibis Kiev Railway Station hotel for your accommodation in Kyiv. We appreciate your high rates; it is very important for us and serves as an additional encouragement for all of our colleagues. We would be more than happy to welcome you back at ibis Kiev Railway Station hotel soon. Sincerely, Viktoria Nikitchuk - Room Division Manager.

10/10 Excellent

Dmitriy

Stayed 1 night in Jul 2021
Response from Viktoria Nikitchuk - Room Division Manager. on 10 July 2021
Уважаемый Dmitriy, Прежде всего хочу поблагодарить Вас за выбор отеля ибис Киев Железнодорожный Вокзал и за то, что Вы нашли время и возможность поделиться с нами Вашими впечатлениями о проживании в нашем отеле. Нам чрезвычайно приятно, что Вы так высоко оценили работу нашей команды. Будем рады видеть Вас снова в отеле ибис Киев Железнодорожный Вокзал! С уважением, Viktoria Nikitchuk - Room Division Manager.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021
Response from Room Division Manager on 18 July 2021
Dear Guest, Thank you for choosing ibis Kiev Railway Station hotel for your accommodation in Kyiv. We appreciate your positive high rates; it is very important for us and serves as an additional encouragement for all of our colleagues. We would be more than happy to welcome you back at ibis Kiev Railway Station hotel soon. Sincerely, Viktoria Nikitchuk - Room Division Manager.