Front of property

Reviews of 18 Suite Villa Loft by AMITHYA

4 out of 5
18 Suite Villa Loft by AMITHYA
Jl. Kartika Plaza, Gg.Pudak Sari, Kuta, Bali

Reviews

8.8

Excellent

Rating 10 - Excellent. 97 out of 200 reviews" "
Rating 8 - Good. 80 out of 200 reviews" "
Rating 6 - Okay. 17 out of 200 reviews" "
Rating 4 - Poor. 5 out of 200 reviews" "
Rating 2 - Terrible. 1 out of 200 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Claudia

Liked: Staff & service, property conditions & facilities
The rooms with pool are very beautiful, a good size and there are very nice decor touches here and there. Staff was friendly and very helpful with requests. This hotel has great potential but needs to be better managed. Overall the hotel seems to be a bit run down. Cleaning needs to be taken seriously, rooms included. The water of the pool was dirty, and the pool walls and steps looked greenish. Did not dare to go in. We had no towels to clean hands - just bath towels. Breakfast was frankly a disappointment and ended up having to eat elsewhere.
Stayed 1 night in Dec 2023
Response from 18Suite on 11 Jan 2024
Warmest greeting from 18 Suite Villa Loft Kuta.. Dear Mrs. Claudia, Thank you for your kind review. We truly appreciate your review about our service and facilities during staying with us. We do apologize if we have not been able to meet your expectations. Its definitely a constructive input for us regarding our service and product. We look forward for your next arrival in our villas.18Suite Villa Loft Kuta

10/10 Excellent

John

Stayed 6 nights in Oct 2023
Response from Heru Budiyanto, S.S on 22 Oct 2023
Dear Mr. John,Warmest greeting from 18 Suite Villa Loft Kuta,Thank you for your kind review.We truly appreciate your review about our service and facilities during staying with us.We look forward for your next arrival in our villas. Sincerely yours,Hotel Manager

10/10 Excellent

Montaser

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although this place can use a little maintenance but overall I enjoyed it, very convenient and beautiful place , the strip is a 2 minute walk and the beach about 10 minutes
Stayed 4 nights in Sep 2023
Response from Heru Budiyanto, S.S on 22 Oct 2023
Dear Mr/s. Montaser,Warmest greeting from 18 Suite Villa Loft Kuta,Thank you for your kind review.We truly appreciate your review about our service and facilities during staying with us.We do apologize if we have not been able to meet your expectations and some misunderstanding. Its definitely a constructive input for us regarding our service and product.We look forward for your next arrival in our villas. Sincerely yours, Hotel Manager

10/10 Excellent

Winifred

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our room staff and foid
Stayed 7 nights in Aug 2023
Response from Heru Budiyanto, S.S on 22 Oct 2023
Dear Mr/s. Winifred,Warmest greeting from 18 Suite Villa Loft Kuta,Thank you for your kind review.We truly appreciate your review about our service and facilities during staying with us.We look forward for your next arrival in our villas. Sincerely yours,Hotel Manager

10/10 Excellent

shahril

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

6/10 Okay

Ahmad

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The staff were great and the property was great and has the potential to be amazing, the only thing holding the property back is the cleaning, very poor cleaning, the bed sheets and comforter had stains on the them , toilets looks likes they were not cleaned. The management needs to focus on cleaning the rooms better and that would make it one of the best spots in Bali to stay , other then it not being clean it was amazing the room setup and staff were amazing. Thank you to the staff for a great job .
Stayed 3 nights in Aug 2023

10/10 Excellent

Sumit

Travelled with family
Liked: Cleanliness, staff & service
Excellent stay
Stayed 3 nights in May 2023
Response from Yori on 13 May 2023
Dear Mr&Mrs. Sumith. Warmest Greeting from 18 Suite Villa Loft Kuta, Thank you for your kind review. We truly appreciate your review about our service and facilities. Its definitely a constructive input for us regarding our service and product. We will be sure to let our staff know for this review, and will make an improvement in the future. We look forward for your next arrival in our villas. Sincerely yours, Yori Allo, Sales E-Com

10/10 Excellent

John

Stayed 7 nights in Apr 2023
Response from Yori on 11 May 2023
Dear Mr&Mrs. John. Warmest Greeting from 18 Suite Villa Loft Kuta, Thank you for your kind review. We truly appreciate your review about our service and facilities. Its definitely a constructive input for us regarding our service and product. We will be sure to let our staff know for this review, and will make an improvement in the future. We look forward for your next arrival in our villas.

10/10 Excellent

Luis, Rosenberg

Stayed 3 nights in Jul 2022

8/10 Good

Allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely modern hotel
The hotel was amazing, staff were excellent the room was so nice the only thing I could Criticise which wasn’t a huge deal is some of the staff English wasn’t the best but we were still able to communicate but overall I would go back in a heart beat
Pool side
Stayed 8 nights in Feb 2020

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
7th 2nd Arrival- Hotel staff speak very little english at all. One coconut drink given at arrival then rushed to room. 8th 2nd Safe battery died can not open. 9th 2nd Entire front door security lock & handle was loose, then entire door handle came off, tried to charge me 175k, I refused to pay said call your manager. 10th 2nd Wooden door infront of safe was held on by one hinge then fell off. 10th 2nd Safe would not work AGAIN, stuck open this time. 10th 2nd Fan fell apart in family room. Everyday. WiFi cuts in & out & makes you resign in constantly, downstairs wifi hardly works at all. Every day.. 10th 2nd Almost 24 hours after our front door was changed we got back to our room at 9:30pm and the front door was completely unlocked, opened & closed WITHOUT the pass key just open to EVERYONE anyone could have came in & taken anything for how long.. the entire day we where out?!?! This is extremely BAD!! VERY disturbing! 11th 2nd Again door hasn't locked, very annoyed now has been accessible by anyone --they replaced 15th 2 Phone in room does not work for anything but room service, I needed to call my bank ASAP as my Visa card is locked, went to front lobby, staff are utter rubbish and don't speak much english at all, front reception lady could NOT figure out how to call anything - absolutely useless & very frustrating, room phone is the same instructions in hotel room guide DO NOT WORK AT ALL. 16th 2nd Asked for a tiny bit extra time as our checkout was 5 hours before
Stayed 9 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Staff was super friendly. Always greeted with the smile.
Stayed 7 nights in Jan 2020

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas and New Years vacation
The staff is very friendly and responds the fast. The room was amazing. However, it is very hot and humid at Christmas time and the way the shower is set up to be able to go outside it makes it hard to keep the air condition in the bedroom. The breakfast was ok. Nothing special. My only negative was DO NOT waste your money on the spa at the hotel. The spa room itself is the same as any back ally massage you will find any where else on the strip. We got a couples 2 hour scrub massage for $350,000 IDR each. The women talked to each other the whole time. The scrub was at the same time as the massage and it was less than an hour and a half. She also did an ear wax candles on both of us and did not tell us it was an extra $100,000 IDR each until it was all over. I complained to the front desk and he acted like he didn't understand. So we ended up paying $900,000 IDR for the same thing that we were able to get right down the street for $100,000 IDR each. Side note being able to get a massage everyday for 8 days was so awesome. They average $100,000 IDR which is $8.00 US per hour.
Stayed 7 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2019
Response from Sales & Marketing 18 Suite Villa Loft by AMITHYA on 14 Nov 2019
Dear Valued Guest, Thank you for staying with us and we are looking forward to welcome you again on your next holiday trip to Bali Amazing Days

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019

8/10 Good

Sandeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
It was good. Villa was with private pool but with chilled water. It means you can't use it. Better can put some 🐠 in it or put some option to keep water warm. Otherwise private pool was of no use. Mosquitoes... Rest services was good and villa was very good. Everything walkable.. Shops/mall/beach. Staff were good and polite. Seems their staff hard work make the place comfortable to stay. Special thanks to them and Jenie.
Stayed 2 nights in Aug 2019
Response from Cynthia on 4 Dec 2019
Dear Mr Sandeep Its our most pleasure to have you stay with us at 18 Suite Villa Kuta By AMITHYA . Thank you for sharing your experiences stay ,we will continue to work hard as a team to make sure that all our guest enjoy our service and facilities . We are pleased to hear that you will be visiting us again and we are looking foward to welcome you . On behalf of Management and All the Staff thank you for chossing our property . We Serve Better 18 Suite Villa Loft Kuta By AMITHYA Public Relation

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy villa!
Stayed 1 night in Jun 2019
Response from Diah on 3 July 2019
Hi Thanks for your review :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quaint little villa with welcoming staff!
The lighting is pretty dim inside the villa, if only they can brighten up the place it will look nicer.
Stayed 2 nights in Jun 2019
Response from Diah on 26 June 2019
Thank you for staying with us and for your time to write a review. cheers

10/10 Excellent

Verified traveller

Stayed 11 nights in May 2019
Response from Diah on 26 May 2019
Thank You :)

10/10 Excellent

Patti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish I could stay longer
Fantastic 1 night stay after 56 hours of travelling before my 12 day tour started. Spectacular to refresh in my own private pool and enjoy the complimentary items and wonderful service even though I arrived at 2 in the morning. I cannot say enough nice things about this place.
Stayed 1 night in May 2019
Response from Diah on 20 May 2019
Hi Patti, Thanks for stay over in our property we do appreciate your top score review. please look forward to accommodate you to stay longer that we can serve you better. cheers

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great suite villa to stay at, staffs are super friendly.
Stayed 4 nights in May 2019
Response from Diah on 20 May 2019
Dear Ms Jennifer, Thanks for staying with us and appreciate your top score review. see you soon :)

10/10 Excellent

NurNabilla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Property was excellent for couple. Staff were friendly and very attentive towards guest. Commendable staff would be Mr. Bangun. He was all smiles and helpful. Place was Nearby Malls and food. Cons: Area is best assesible by car. Alley was shady to walk at night.
Stayed 3 nights in Apr 2019
Response from Diah on 20 May 2019
Dear Ms Nabilla, Thanks for staying with us and appreciate your top score review. we look foward to welcoming you again in other experience. say hello from Bangun :)

10/10 Excellent

Aryana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommended
Amazing Room with Private pool and Kitchenette!!!! Amazing location, not to far from Kuta and Legian and from Ngurah Rai Airport and it is quiet. The room is 2 stories and very spacious. The only thing is the Wifi is a bit slow and needs improvement on the room service quality. Other than: HAD A LOVELY TIME!!!! Will definitely come back again!!!
Stayed 3 nights in Jan 2019
Response from Diah on 12 Apr 2019
Dear Mr Aryana, Thanks for staying with us and we do appreciate your top score review. regarding the internet connection we will organize to our team in order to improve the speedy. looking forward to welcoming you back in other experience

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019
Response from Diah on 25 Mar 2019
Hi Tank you for your top score review

8/10 Good

Ong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short trip over weekend
Rooms are exactly as the picture seen on website. Overall nice experience and staff are all very friendly and helpful. Only set back is room service for food is not available 24 hours. Would also like to feedback that the pool water is very cold due to the fact that it's not getting much sunlight. Wifi in the villa room is not strong. Highly recommend for couple to stay over.
Stayed 2 nights in Jan 2019
Response from Mahendra Binol on 21 Jan 2019
Dear Valued Guest, Thank you for your most kind review, We will take immediate action on all your feedback We will communicate with our management and all related department Our guest comfort is our priority We are looking forward to welcome you again and experience the changes We Serve Better

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2019
Response from Mahendra Binol on 17 Jan 2019
Dear Valued Guest, Thank you for your kind review, we hope that you enjoy your stay with us. We apology for any inconvenience during your stay. We are please to invite you to visit us again and enjoy our Pool & Bar facilities

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2018
Response from Mahendra Binol on 28 Nov 2018
Dear Valued Guest, Thank you for staying with us, we hope you enjoy your stay at 18 Suite Villa Loft Kuta by AMITHYA We apology for any inconvenience during your stay, we are pleased to invite you to visit us again and enjoy our new Pool & Bar facilities We Serve Better

8/10 Good

Verified traveller

Stayed 7 nights in Nov 2018
Response from Mahendra Binol on 26 Nov 2018
Dear Valued Guest, Thank you for choosing our property on your holiday trip in BALI Your kind review help us to monitor our operational team We are looking forward to welcome you again on your next holiday escape We Serve Better

10/10 Excellent

Jenny, Hong Kong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff is super friendly. He even offered to use his own promo code to order Grab car for us. Will come back again.
Stayed 1 night in Nov 2018

6/10 Okay

Elizabeth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2018
Response from Mahendra Binol on 30 Sept 2018
Dear Ms Elizabeth, Thank for staying at our property. You kind review is highly appreciate. We will continue to refresh our service and facilities to exceed all our guest expectation We hope you will visit us again and experience our new public pool We Serve Better

8/10 Good

Jamie

Liked: Property conditions & facilities, room comfort
Family holiday bit of a let down sadly
The place was nice but not cleaned properly glasses left in cleaned for 2 days and bath mats were taken on day 2 but not replaced for duration of stay pool towels were not issued and when requested we received 2 for 4 people and unfortunately there was construction next door so our peaceful villa was noisy all day. The villa itself was beautiful but disappointed in the area
Stayed 4 nights in Sep 2018
Response from Mahendra Binol on 26 Sept 2018
Dear Mr Jamie Dean Marshall, Thank you for your kind review, we will take immediate action on your feedback as our guest satisfaction is our main goal. We apology for the inconvenience we will coordinate with our Management with regards to your review. We hope you could visit us again on your next family holiday and give us another review on our all around services

8/10 Good

rob, Perth Australia

Liked: Cleanliness, staff & service, room comfort
Nice hotel with some unusual designs.
Great location in Turban, in a safe, busy area. Lots of malls and shops and attractions within walking distance. Lovely private pool that is a little on the chilli side, would be great for November to April but a bit cool for the rest of the year. The bed is perfect, the a/c wonderful but the bathroom toilet area is " different"
Stayed 2 nights in Aug 2018
Response from Mahendra Binol on 23 Aug 2018
Dear Valued Guest, Thank you for your most kind review. We hope you enjoyed your stay with us. Your review help us to monitor our operational team. We are in a progress of adding a new extend unit with more different design for our guest to experience. We are looking forward to welcome you again

10/10 Excellent

kohei.f, Tokyo Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was excellent. everything is nice. Room is very comfortable and place is near from kuta area. Employees are very kind.
Stayed 1 night in Aug 2018
Response from Mahendra Binol on 20 Aug 2018
Dear Kohei san, Thank you for your most kind review. Your feedback help us to improve our service to all our guest. We will continue to work hard as a team to make sure that all our guest enjoy and happy to stay with us. We are looking forward to welcome you again to experience our new extend unit and new public pool next year We Serve Better

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from mahendra on 30 July 2018
Dear Valued Guest, Thank you for your most kind review. We will continue to work hard as a team to exceed all our guest expectation. We are in a progress of update and upgrade our facilities. We are happy to invite you to stay again with us next year to experience our new extend unit We Serve Better

8/10 Good

Kunal, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional Villa A+++
We had the one bedroom villa with private pool. First impressions were good. We were welcomed with a iced tea and face towel to freshen up. Room was very clean upon arrival. The staff are all very friendly and are knowledgeable. It was so close to everything. You can walk down the main strip in 5 minutes. From there you can shop on the street or the mall, grab a bite to eat and get massages. The famous waterbom waterpark is very close by as well. Only had one downside which was that the shower head wasn’t very good as it sprayed all over the show and became very wet in the bathroom area as it is shared with the toilet. Other than that everything else was very good. Would stay again.
Stayed 4 nights in Jul 2018
Response from mahendra on 24 July 2018
Dear Mr Kunal, Thank you for choosing our property on your holiday trip to Bali. We hope that you enjoyed your stay. We will continue to update and upgrade our service and facilities. We also will continue to work hard as a team to exceed all our guest expectation. We are looking forward to welcome you again We Serve Better

6/10 Okay

Michelle, NSW, Australia

Liked: Cleanliness, staff & service
Not great for families with young kids
*Location was good. Close to shops and nice restaurants. *Staff were very friendly and helpful. *The balcony doors in the bedrooms didn’t shut properly or lock. *You can’t completely close/lock the Villa. We have two young children and this made us feel anxious and unsafe at night. *Nothing worked in the gym! *Breakfast was nice but lacked variety. *Pool was always cold as it didn’t really get any sun. *Organised drivers at fair prices. *4 complimentary Bintags in our fridge! *Complimentary water bottles in our bathrooms everyday.
Stayed 10 nights in Jul 2018
Response from mahe on 24 July 2018
Dear Mrs Michelle, Thank you for staying with us. We will take immediate action on your feedback. Our guest comfort is our main goal. We would like to inform you that we are in a progress on upgrading our facilities with a public pool for guest to use, check all our equipment and discuss with our food & beverage team. We would like to invite you to visit our property next year. Thank you for choosing 18 Suite Villa Loft Kuta by AMITHYA We Serve Better

10/10 Excellent

NEO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and good staff
Hotel is inside a small lane, so is very quiet environment, staff is very helpful and friendly room very clean and big walking distance to shopping and restaurant, will stay again
Stayed 5 nights in May 2018
Response from mahendra on 7 June 2018
Dear Valued Guest, Thank you for your most kind review, we will continue to work hard as a team. We pleased to invite you to stay again at our new extend unit next year We Serve Better

6/10 Okay

zoeyfun, Singapore

Liked: Staff & service, room comfort
Good location hotel
The staff were welcoming upon our arrival. The hotel room was nicely designed and the hotel has an unique way of serving breakfast to the hotel room, rather than having it in a restaurant.
Stayed 3 nights in May 2018
Response from mahendra on 2 June 2018
Dear Valued Guest, Thank you for staying with us. We will take immediate action on your feedback. We will continue to work hard as a team and update our room facilities as well as our service to all our guest. We invite you to experience our new extend unit next year. Its Amazing Day

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay very luxurious. Easy to get around
Stayed 3 nights in May 2018
Response from mahendra on 21 May 2018
Dear Valued Guest, We hope you enjoyed your stay we us, we invite you to experience our new extend unit next year. Thank you for your most kind review and we are looking forward to welcome you again

8/10 Good

Jess , Perth, Western Australia

Liked: Staff & service, property conditions & facilities, room comfort
Close to airport. Very comfortable stay
We arrived quiet late and were still greeted with a warm welcome. Room was a great size and had a very comfortable king bed. Slight water damage to areas in living room but thats to be expected with the pools location. Pool was pleasant considering it doesnt get much sun. Would have received a higher rating but the hotel was quiet noisey even after 1am.
Stayed 1 night in Jan 2018
Response from mahendra on 5 Feb 2018
Dear Valued Guest, Thank you for your most kind review. We hope you enjoyed your stay with us. Your review helps us to improve and monitor our operation team. We are looking forward to welcome you on our new unit next year.

10/10 Excellent

Thomas, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful..!
Very friend staffs working on the groud. Everything this is near by. If you want to travel abit further out (e.g. hard rock cafe etc) get a Grab Bike.. It will only cost you 4k IDR (40 cents sgd).. Down side, the room's swimming pool looks very inviting. But upon taking a closer look, the water isn't that clear after all.. Overall, 4.5/5 food my rating..
Stayed 4 nights in Jan 2018
Response from mahendra on 31 Jan 2018
Dear Mr Thomas, Thank you for choosing our property on your holiday trip to Bali. We noted your feedback and we will take immediate action on your review. We will continue to improve our service to all our guest. We are looking forward to welcome you again on your next holiday trip to Bali to experience our new unit next year. Its Amazing Day

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice Villa, good location. The pool is great and comfy bed. It’s close to the beach, restaurants and a grocery store:
Stayed 6 nights in Dec 2017
Response from mahendra on 10 Jan 2018
Dear Valued Guest, It is our most pleasure to have you stayed at our property. We hope you enjoyed your holiday with us. Your kind reviews help us to monitor our operational team. We will continue to update and upgrade our service to all our guest. We are looking forward to welcome you again on your next holiday trip Its Amazing Day

6/10 Okay

Heath, Perth, Australia

Good location
Pretty good location 10-15minute walk to central kuta. The villa needed some maintenance eg downstairs toilet did not work and there was a leak above a bedroom door (maybe from A/C unit) . The pool was cold which eas awesome a quick plunge cooled you off nicely.
Stayed 3 nights in Dec 2017
Response from mahendra on 8 Jan 2018
Dear Mr/Mrs Bradley, Thank you for your most kind review, your review help us to monitor our operational team. We will take immediate action on your feedback. We will continue to make sure that all our property are well maintained. We are looking forward to invite you again on your next holiday trip to Bali. Its Amazing Day

6/10 Okay

Angi, singapore

Overall still a good place for a retreat.
The villa was overall nice. But there was some hiccups in while check it. First of all I must say the staff was good to attend all the things I asked for as they didn’t delay any of my request. When I checked in, the fan on the ground level didn’t work. So it was kind of hot. They helped by bringing in standing fan. Up 2nd floor the room TV was not working, they came to change the whole TV. 3rd level my children’s room, there’s not TV Controller. Well all this was taken care of immediately. The rooms were good bed was comfy, air conditioner was good n cold. It’s a clean room. Bathrooms n bathtub was clean too. The stuff was friendly and nice too. They have a private pool. But it was not that clean to my expectations. I’m sorry cos I’m a little Freak in cleanliness. The water was way too cold for me. But my 2 boys were enjoying a lot. Was good to have kept them busy with when parents like me jus wanna take a break. The villa was not very far from the Kuta square. Maybe about 10-15mins walk. The beach needs a little walk though say 10-15mins. Our villa was so near to Waterbom if u like to go for that, say 5-8mins walk. The villa is between 2 shopping Malls. One has a cinema both have arcades if u have no idea what to do with young kids u can go ether Malls. My boys enjoyed it so much. There so much food around walking down the streets. Overall it’s a good holiday at the right place. Hope u guys too enjoys!
Stayed 4 nights in Dec 2017
Response from mahendra on 8 Jan 2018
Dear Valued Guest, Thank you for your most kind review. We apology for any inconvenience on your check in date. Your review help us to monitor our operation team. We will continue to make sure that all the room facilities are in working order and all the room is well clean. We will also continue to update and upgrade our operation team to make sure we exceed all our guest expectation. We hope you enjoyed your stay and we hope to welcome you again on your next holiday trip to Bali. Its Amazing Day

8/10 Good

v, india

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice to relax
Amazing staff and food was ok. This is the one of best place to halt in bali
Stayed 3 nights in Nov 2017
Response from mahendra on 24 Nov 2017
Dear Valued Guest, It is our most pleasure to be part of your holiday escape in Bali. We hope you enjoyed your stay with us. Your kind review help us to monitor our operation team. We will continue to update and upgrade our service to all our guest. We are looking forward to welcome you again on your next holiday escape Its Amazing Day

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nine days of relaxing in Bali
Was in a good location walking distance to many location shopping centres minutes from the beach
Stayed 9 nights in Oct 2017
Response from mahendra on 13 Nov 2017
Dear Valued Guest, Thank you for your most kind review. We hope you enjoyed your stay with us. Your review help us to monitor our operational team. We will continue to update and upgrade our services to all our guest. We are looking forward to welcome you on your next holiday escape in Bali Its Amazing Day

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Beautiful Rooms
Beautiful clean comfortable room, close walking distance to Discovery mall. Coffee pod machine bonus! Room service is terrible with hotel bringing the wrong food and then everything else we asked for they had run out of. Hotel staff are nice, with the little interaction they give.
Stayed 1 night in Nov 2017
Response from mahendra on 7 Nov 2017
Dear Valued Guest, Thank you for your most kind review. We will coordinate with our operational team with regards to your feedback. Your review help us to monitor our service to all our guest. We will continue to work hard as a team and make sure that all our guest enjoyed their stay. We are looking forward to welcome you again Its Amazing Day

10/10 Excellent

K&C, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
18 Suite Kuta - August 2017
Such a nice experience for the first trip to Bali. The room looked exactly like the picture, with a beautiful in-room pool, air conditioned bedroom upstairs, and just two minutes walk to the center of Kuta. The room service food was delicious and breakfast arrived on time and was hot. We emailed before our holiday to book an airport pick up (which is the easiest way to travel around), the driver the hotel provided had our names on a selfie stick so we could easily identify him in the massive crowd of taxi drivers and other peoples names. The driver waited for over an hour for us (due to the longest line ever at customs). The hotel staff organised another driver the following day to take us to Ubud via a tour of a waterfall and temple - another great driver who talked about other locations along the way, very safe and friendly! We will definitely stay in this hotel again.
Stayed 1 night in Aug 2017
Response from mahendra on 30 Aug 2017
Dear Valued Guest, Thank you for sharing our holiday experience with us, we hope you enjoyed your stay at 18 Suite Villa Loft Kuta. We will continue to update and upgrade our service to all our guest. We also will keep working hard to exceed all our guest expectation. Your most kind review helps us to monitor all our operational and services to all our guest. We are happy and look forward to your next holiday escape with us. Its Amazing Day

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 3 nights in Aug 2017
Response from Mahendra on 14 Aug 2017
Dear Ms Cathy, Thank you for your most kind review. We hope you enjoyed your holiday escape in Bali with us. We will keep on improving our service to all our guest. We hope that we could be part of your holiday experience in Bali. Its Amazing Day 18 Suite Villa Loft Kuta by AMITHYA

10/10 Excellent

linley, melbourne australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the markets and to the shopping centre
Great loved the place, the pool was amazing and the staff was friendly
Stayed 3 nights in Jul 2017
Response from mahendra on 30 July 2017
Dear Ms LInley, It is our most pleasure to have you stay with us . We hope you enjoyed your stay and we are looking forward to welcome you again on your next holiday escape to Bali