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Outdoor pool
Outdoor pool
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

3.9/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationKuta Beach1 min walk
    Popular LocationBeachwalk Shopping Center6 min walk
    Popular LocationBali Bombing Memorial13 min walk
    AirportDenpasar (DPS-Ngurah Rai Intl.)27 min drive
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  • Superior Room

    4.2/5 guest room rating

    Room amenities

    • 27 sq m
    • Sleeps 3
    • 2 Single Beds
    More detailsSuperior Room
  • Deluxe Double Room, Oceanfront

    Room amenities

    • 27 sq m
    • Ocean view
    • Sleeps 2
    • 1 Double Bed
    More detailsDeluxe Double Room, Oceanfront
  • Deluxe Room, Ocean View

    5/5 guest room rating

    Room amenities

    • 28 sq m
    • Ocean view
    • Sleeps 2
    • 2 Single Beds
    More detailsDeluxe Room, Ocean View
  • Deluxe Room, Balcony

    5/5 guest room rating

    Room amenities

    • 27 sq m
    • Sleeps 3
    • 1 Double Bed
    More detailsDeluxe Room, Balcony
  • Deluxe Room, Ocean View

    4.1/5 guest room rating

    Room amenities

    • 28 sq m
    • Ocean view
    • Sleeps 3
    • 1 Double Bed
    More detailsDeluxe Room, Ocean View
  • Deluxe Room

    5/5 guest room rating

    Room amenities

    • 27 sq m
    • Sleeps 3
    • 2 Single Beds
    More detailsDeluxe Room
  • Deluxe Room, Balcony

    Room amenities

    • 27 sq m
    • Sleeps 3
    • 2 Single Beds
    More detailsDeluxe Room, Balcony
  • Deluxe Twin Room, Oceanfront

    Room amenities

    • 27 sq m
    • Ocean view
    • Sleeps 2
    • 2 Single Beds
    More detailsDeluxe Twin Room, Oceanfront
  • Superior Room

    4/5 guest room rating

    Room amenities

    • 27 sq m
    • Sleeps 3
    • 1 Double Bed
    More detailsSuperior Room

About this area

Kuta

Mercure Kuta Bali is located on the waterfront and in an area with good shopping. Finns Recreation Club and Benoa Harbour are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Kuta Beach and Legian Beach. Travelling with kids? Consider Waterbom Bali and Bali Bird Park. Take the opportunity to explore the area for water adventures such as surfing/boogie boarding.
Popular Location

What's nearby

  • Kuta Beach - 1 min walk
  • Beachwalk Shopping Center - 6 min walk
  • Bali Bombing Memorial - 13 min walk
  • Waterbom Bali - 13 min walk
  • Legian Beach - 13 min drive

Getting around

  • AirportDenpasar (DPS-Ngurah Rai Intl.) - 27 min drive

Restaurants

  • Alang-Alang Restaurant — 1 min walk
  • Lotus Lobby Bar — 1 min walk
  • Jamie's Italian - 4 min walk
  • Feast - 4 min walk
  • Yulia's Kitchen - 5 min walk

About this property

Mercure Kuta Bali

3.5-star hotel near the beach
At Mercure Kuta Bali, hit the nearby beach, dine on-site at Alang-Alang Restaurant or enjoy a drink at one of the hotel's 2 bars/lounges. All 130 rooms provide conveniences such as sitting areas and coffee makers, plus complimentary wireless Internet access and LCD TVs with cable channels. Other amenities available to guests include 24-hour room service, minibars and rainfall showerheads.
Mercure Kuta Bali offers 130 forms of air-conditioned accommodation with minibars and a safe. This accommodation offers separate sitting areas. LCD televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

This Kuta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool, a children's pool and a spa tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard sanitisation guidelines of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free nearby parking
  • Limited parking spaces
  • Return airport shuttle (surcharge) from 8 AM to 9 PM
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: USD 20 for adults and USD 15 for children
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • Billiards/pool table
  • Children's pool
  • Outdoor pool
  • Shopping
  • Spa services
  • Hot tub

Family friendly

  • Children's pool
  • Dry cleaning service
  • Free babysitting/childcare
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • Indonesian
  • Japanese

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate sitting area
  • Slippers

Policies

Check-in

Check-in between 2 PM and midnight

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)
  • Shuttle services
Due to COVID-19, this property’s food and beverage options may be limited.
In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 35 per accommodation, per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 20 for adults and USD 15 for children (approximately)
  • Airport shuttle fee: USD 20 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • In-room safe fee: USD 35 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Mercure Hotel Kuta Bali
Mercure Kuta Bali
Mercure Kuta Bali Hotel
Mercure Kuta Bali Hotel Kuta
Mercure Bali Hotel
Mercure Bali
Mercure Kuta Bali Kuta
Mercure Kuta Bali Hotel
Mercure Kuta Bali Hotel Kuta

Frequently asked questions

Can I cancel my reservation for free at Mercure Kuta Bali and receive a full refund?
Yes, Mercure Kuta Bali offers free cancellation on select room rates, because flexibility matters! Please refer to Mercure Kuta Bali cancellation policy on our site for more details about any exclusions or requirements.
Does Mercure Kuta Bali have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Mercure Kuta Bali pet-friendly?
No, pets are not allowed at this property.
How much is parking at Mercure Kuta Bali?
Self-parking is free at this property; nearby parking is also free.
What time is check-in at Mercure Kuta Bali?
Check-in is from 2 PM to midnight.
What time is check-out at Mercure Kuta Bali?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Does Mercure Kuta Bali provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 20 per vehicle, one-way, applies.
Where is Mercure Kuta Bali located?
This family-friendly Kuta hotel is located on the waterfront, within a 5-minute walk of Kuta Beach and Poppies Lane II. Beachwalk Shopping Center and Kuta Square are also within 10 minutes.
3.9
Good
5 - Excellent
183
4 - Good
232
3 - Okay
99
2 - Poor
37
1 - Terrible
13

4.0/5

Cleanliness

4.1/5

Staff & service

3.9/5

Amenities

3.8/5

Property conditions & facilities

1/5 Terrible

Business traveller
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was closed because recently checked in guests were checked in by the government for a 2 week quarantine period. While it is understood that they would do that the hotel cannot have other guests staying there by law. Mercure hotel should have notified Expedia who could then notify me and arrange other accommodations. Very poor communication by the hotel and very dissapointed.
Stayed 3 nights in Jun 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Amenities, property conditions & facilities
Good location but was surprised that after a week of being there our bed sheets were not changed.
Stayed 8 nights in Feb 2020

3/5 Okay

Travelled with partner
Happy face iconLiked: Staff & service
For a mercure it wasn't what we expected. I would recommend the Mercure Legian
Stayed 2 nights in Sep 2019

2/5 Poor

Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness, property conditions & facilities, room comfort
Good service, bad infrastructure
Towels were stinky. I complained about, but the new ones were not better. I guess the were not dried well enough. No warm water in the shower. The three stair steps in the room are illuminated. To turn these lights off, one need to know about a hidden button in the wardrobe of the room. I would have never found it myself. At least the staff is incredibly kind and helpful. Very good service all over.
Stayed 2 nights in Jan 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel on Kuta Beach! Central to everything - the beach is across the street and there is tons of food and shopping close by.
Stayed 3 nights in Jan 2020

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