Search Kim Ma Guest Houses

" The staff were friendly, and breakfast was good. Even the tours booked by the hotel were in the premium category. Old Hanoi charm, all within walking distance, to feel the local vibe. "

"Location amazing, staff incredibly helpful, kind and welcoming and beautiful heritage hotel. "

"Room was excellent. Staff were incredibly friendly. Especially Radish at the bar and Pickle (Cindy) at reception. All in all loved the Hotel and would definitely stay there again"

"Beware, the pictures of this property do not represent the actual condition. The building is old, rundown and in desperate need of a major rehabilitation. Thankfully we viewed the room we booked before paying, it was dilapidated, moldy and dirty. We decided at that point to look for something else, the desk person didn’t seemed the least bit surprised as if it happens frequently. He was very helpful and considerate which we appreciated as it was already late in the evening. I truly don’t understand how they have the ratings that they do!"

"Beautiful rooftop pool and bar,excellent breakfast ,quiet oasis of Calm in the busy old quarter"

"Highly recommend this hotel. Amazing breakfast with lots of options. Great service especially Thomas and Ms. Rose always making sure we get what we need. 100% satisfied!!!"

"Very nice hotel. But what made it amazing was the staff. They are so nice there. I recommended we will come back if we ever come back tonight"

"This is a five star hotel with everything, facilities and food all great"

"Best customer service EVER! Upon my late check in, it was nice to be met with a cold towel, welcome drink & dried fruit. They even went so far as to make a little cake for me and deliver it to my room with a short birthday song! Location is great as it's literally right around the corner from the lake surroinded by many restaurants that also have sky bars. Breakfast has SO much variety & they offer cooked-to-order items as well. I didnt use the spa but it was nice to know that its a service. The property has great decor, super clean and is very quiet considering how busy the street below is. That said, the property is a little older & I(along some other guests) had an issue with a weird moldy smell in my room but I moved immediately. The staff are all ⭐️⭐️⭐️⭐️⭐️. They learned my name quickly, offered help with tours & local rec's, even walked me to my Grab to translate everytime I took a ride. Don't hesitate to give them a try. I felt so taken care of here & everyone helped to make my birthday in Hanoi a memorable one.🙏"