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"Absolutely beautiful hotel, we were blown away. One minor issue, we had requested later checkout which we were told there was a fee for - that’s fine so we agreed. Then when my husband checked us out, the gentleman said we wouldn’t be charged for the late checkout - we were delighted! Upon arriving home, we actually were charged. Not a huge deal, but we were a bit put off by it. "

"One word: indulgent! This buffet offers an array of decadent desserts and savory delights that are sure to satisfy even the most discerning palate. The atmosphere is inviting, making it the perfect spot for a leisurely meal with friends or family."

"A great stay in Hanoi for my family of 5. The staff were very attentive and helpful, the rooms were clean and comfortable and breakfast was fantastic. A great spot to access the Old Quarter. "

"The hotel is located in the city center, very convenient. Jimmy is the most enthusiastic person I have ever met in Vietnam, he guided me everywhere to visit, every delicious restaurant. Very excellent. Love this hotel!"

"As prior reviews have said, the location in the Old Quarter is superb. A few minutes walk to the main attractions around Hoen Kiem Lake; for my short stay, many restaurants & plenty to do within walking distance, no need to take taxis. And it's on a small, quiet side street, less chaotic that on the main avenues. Breakfast was very good, lots of variety, tropical juices & they make you eggs to order. Staff very kind & accommodating, & many speak English."

"Service is superb and location "

"The staff were exceptional at this hotel, very friendly and helpful. They organised my tour to Ha Long Bay too. Upon check in they knew I was vegetarian (mentioned on my tour booking) and provided me with a list of nearby vegetarian restaurants which was really helpful. Before I set off on the day tour of Ha Long bay they gave me a bag with water and fruit for the journey ahead. Small things but make such a difference. The roof top bar was nice and spacious and the breakfast was good, with western and local options. The shower in the bathroom was a bit small but I didn’t mind as the location was excellent. This hotel was recommended to me through a friend and I will certainly recommend it to others."

"very nice place."

"Happy all round "