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"This is excellent. Perfect for our connecting fight next morning. Great room, Free Shuttle to nearby Airport & a fine breakfast pack to take for a 5:30am start!"

"Wonderful hotel with attentive and friendly staff."

"Clean, well maintained. First soft bed in a week, it felt like a dream! Excellent spa. The pool bar and primary restaurant had excellent service. I will return next time we’re in Nairobi "

"I spent 4 nights there on holiday. I enjoyed the traditional look of the hotel, the security, and the overall experience of the hotel itself was amazing. "

"I’m using this hotel last five years and yearly may be 2-3 times Staff is very good environment is very good, clean and neat. Every time, securities superpower and easy to access for local transportation for business and shopping purposes is very good area. Thank you very much all staff of the pleasure to visit next time."

"I was very pleased with my stay at Serena Nairobi. As a solo female traveler, I took advantage of paying for an airport transfer the evening I arrived. The front desk staff was friendly and efficient. I got room service at like 1am that evening, too, and the attendant was kind as well. The property is gated and I felt very safe within. I had a spa treatment after a long day visiting the Nairobi National Park and I wasn't disappointed. I tried out the pool, jacuzzi, sauna, and steam room as well. All were nice and clean. The spa staff were very attentive. The lobby was large but welcoming with different sitting spots. The outdoor space was nice as well. I only spent two nights but the room was thoughtfully laid out with wall cabinets, mini fridge, clean bathroom, and a very comfortable bed. I wasn't able to eat at the restaurants, just have some afternoon tea in the private lounge for hotel guests. Overall, I recommend the hotel and I hope to be able to stay for longer in the future."

"All perfect "

"Great staff. Great bfast buffet."

"Our stay at southern palms resort was nothing short of amazing! The resort is beautiful with big pools and is located right at the beach front. Our room was big and spacious always kept neat by our lovely housekeeper Veronica. The staff at the hotel are such lovely genuine people. Everyone made us feel right at home, starting from the manager daisy who even gave us her personal contact to call her if we needed anything at any time. Elisha the bartender at the beach bar kept our drinks flowing and made sure to have conversation with each person sitting at the bar. The food was fantastic. I must recommend the bbq restaurant which had a wide selection for us meat lovers. I will definitely visit again soon!"