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"Cynthia is the hostess we all want, but rarely get. Attentive, courteous, friendly, professional. Lovely place, good staff, stay there. "

"The Penthouse is a blissful experience and if you need anything Gilbert will ensure your get it. We asked if he could get us snapper and vegetables for dinner and he organised for it to be delivered and grilled for us by an onsite chief. It was delicious 10/10 and we could continue our holiday without worrying about food. Swahili house is everything we were looking for, Diani beach experience but more peacful without the crowds. Thanks Gilbert "

"It was a great location, nice and quiet. "

"Expedia should know Nyali Luxury Suites doesn’t exist and the real name is The Palms. It cost me buchu $$ in taxi for the confusion in the late hours of night. The owner was stingy with the electric and lied to us and told us that the air-conditioning/hot water wasn’t working.She told us to be mindful of the kilowatts that we’re using. It was discovered(By me) that the circuit breaker was turned off so that customers cannot use the air-conditioning/hot water heater. And it was well hotter(stinky...

"As expected given the price this is far from an upmarket area. The rooms were small but clean. Initially I was given a not very nice room with an ensuite that was more like an alcove with no shower but was fortunately moved to a better one. We had to navigate building works to get into the property and then walk on a raised wooden walkway. The place was clean and the staff pleasant and helpful"