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"Great staff and very nice hotel"

"Our room had no beach view, that fact should have been communicated to us better at the time of booking. Also overall the wifi was very unstable. Needs an upgrade Otherwise good experience"

"only problem the music was very loud"

"I had a wonderful stay at Southern Palms Beach Resort. From the moment I arrived, everything was smooth, welcoming, and very well organized. The resort is beautiful, clean, and perfectly located on the stunning Diani Beach. My Oceanfront Deluxe room was amazing—spacious, comfortable, spotless, and with incredible views of the ocean. It was the perfect place to relax and enjoy the peaceful atmosphere of the resort and the beautiful beachfront. A special thank you goes to Regina, my Guest Experience Assistant, who truly made my stay unforgettable. She assisted with my check-in and went above and beyond to arrange several incredible experiences for me. Regina organized an amazing private dinner on the beach, which was beautifully set up and absolutely magical. She also helped arrange a fantastic beach cabana experience and a jet ski activity, which were highlights of my visit. The entire staff at the resort was friendly, professional, and welcoming, and you can tell the team takes great pride in providing a great guest experience. Zakia, who is AMAZING, was my attendant for my cabana. I had an equally great attendant for my Dinner on the Beach. I highly recommend Southern Palms Resort to anyone visiting Diani Beach. It’s a beautiful property with excellent service and unforgettable Indian ocean views. "

"Beautiful and clean hotel with excellent staff!"

"Nice with both fan and air conditioning. Both worked well. Did not see the ocean from my room but nice to have balcony (with garden view). Very beautiful gardens with funny monkeys jumping around. "

"small workspace"

"The room was a suite, beautiful once. But withno maintenance it had deteriorated to an absurd amount, bathhroom cabinet doors almost falling off in your hands, dirty paint, tv has 4 channels 3 are football, hdmi ports removed, even the room number had missing numbers The pool is the best feature if you ignore the many missing tiles. Ordering food is easy mostly, thecwaut is ridiculous but when it comes it is delicious and fresh. Breakfast is just ok. Staff are friendly enough. But everything is worn. The bed was great comfortable. Had to plead to get a second swipe to keep the ac running when i went out ofvtge room. Cleaners turned up when they want. Even wake you to clean the room in the morning. It is way overpriced. Stay once only, not again"

"The facility was excellent. Staff/ food was excellent and especially Valentina who gave Me a great massage that felt out of this world , it was the peak of the stay ! "