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"Friendly and helpful staff. The lounge is a great place to unwind after a busy day. "

"Location, Clean Room and friendly staff are excellent. The breakfast was amazing!! Thank you."

"SPOTLESS"

"Hotel Okura is beautiful. I loved my view of the harbor from my room with the sparkling waters every morning. The location is very central to some popular tourist attractions including Meriken Park and it was very easy to get around on foot. We were able to visit the shopping malls nearby -- no more than 15 minutes away from the hotel. There are beautiful views very close by the hotel. The staff was very kind and pleasant. The room was clean and well maintained. I would stay here agin."

"Room was spacious and staff were friendly "

"The staff were excellent and our stay was relaxing. We loved our rooms and the ammenities."

"Great location on the water, feels high end."

"Great location, clean big rooms. Great Onsen "

"The hotel is centrally-situated. We walked or took a short train ride most of the time since it’s close all the places we wanted to go to. The staff is very helpful as well and the facility was very clean and cozy."