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Overview of Hotel Okura Kobe

Photo gallery

Featured image
Indoor pool, seasonal outdoor pool
View from Room
View from Room
View from Room

Hotel Okura Kobe

4 out of 5

4.6/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationMeriken Park5 min walk
    Popular LocationKobe Tower5 min walk
    Popular LocationKobe Harborland11 min walk
    AirportOsaka (KIX-Kansai Intl.)50 min drive

Choose dates to view prices

Standard Triple Room, Non Smoking (6-15F)

  • 29 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

Standard Twin Room, Non Smoking (16-27F)

4.6/5 guest room rating
  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Triple Room (6-15F)

  • 29 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

Deluxe Double Room (30-33F)

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Single Room, Non Smoking (16-27F, Bed types are not guaranteed)

  • 37 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Single Beds

Standard Double Room (6-15F)

4.6/5 guest room rating
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room (6-15F)

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Single Room, Non Smoking (16-27F, Bed types are not guaranteed)

4.8/5 guest room rating
  • 27 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

Deluxe Single Room (30-33F, Bed types are not guaranteed)

  • 37 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Single Beds

Standard Single Room (30-33F, Bed types are not guaranteed)

  • 27 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

Deluxe Single Room (6-15F, Bed types are not guaranteed)

  • 37 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

Twin Suite, Smoking

  • 74 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Double Room with Sea View, Non Smoking (16F-27F) 

  • 37 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Triple Room with Sea View, Non Smoking (16F-27F)

  • 37 sq m
  • Ocean view
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

Twin Suite, Non-Smoking

  • 74 sq m
  • Sleeps 2
  • 2 Single Beds

Run of the House (Bed types are not guaranteed)

4.9/5 guest room rating
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Standard Single Room (6-15F, bed types are not guranteed)

4.7/5 guest room rating
  • 27 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

King or Double Suite, Smoking

  • 77 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Twin Room (with Tatami area, 2 Beds & 2 Futon)

  • 58 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

Standard Double Room with West Harbor View, Non Smoking (16F-27F)

  • 27 sq m
  • Harbor view
  • Sleeps 2
  • 1 Double Bed

Deluxe Twin Room with Sea View, Non Smoking (16F-27F)

  • 37 sq m
  • Ocean view
  • Sleeps 2
  • 2 Single Beds

Standard Twin Room with West Harbor View, Non Smoking (16F-27F)

  • 29 sq m
  • Harbor view
  • Sleeps 2
  • 2 Single Beds

Deluxe Triple Room, Non Smoking (6-15F)

  • 37 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

Deluxe Twin Room, Non Smoking (6-15F)

  • 37 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Twin Room (30-33F)

  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Double Room, Non Smoking (6-15F)

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Triple Room (6-15F)

  • 37 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

Deluxe Single Room, Non Smoking (6-15F, Bed types are not guaranteed)

  • 37 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Single Beds

Deluxe Triple Room, Non Smoking (16-27F)

  • 37 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

Standard Twin Room (6-15F)

4.8/5 guest room rating
  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Double Room, Non Smoking (6-15F)

4.5/5 guest room rating
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room, Non Smoking (16-27F)

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Twin Room, Non Smoking (6-15F)

4.8/5 guest room rating
  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Twin Room (30-33F)

  • 37 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Double Room, Non Smoking (16-27F)

4.8/5 guest room rating
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Single Room, Non Smoking (6-15F, Bed types are not guaranteed)

4.8/5 guest room rating
  • 27 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

Standard Double Room (30-33F)

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Twin Room, Non Smoking (16-27F)

  • 37 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Twin Room (6-15F)

  • 37 sq m
  • Sleeps 2
  • 2 Single Beds

About this area

Kobe

Located in Kobe, Hotel Okura Kobe is in the city centre and on the waterfront. Kobe Tower and Port of Kobe Earthquake Memorial are notable landmarks, and travellers looking to shop may want to visit Motomachi Shopping Street and Kobe Harborland. Looking to enjoy an event or a game? See what's going on at Hanshin Koshien Stadium or Kobe Green Arena.
Popular Location

What's nearby

  • Port of Kobe Earthquake Memorial - 1 min walk
  • Meriken Park - 5 min walk
  • Kobe Tower - 5 min walk
  • Kawasaki Good Times World - 5 min walk
  • Kobe Harborland - 11 min walk

Getting around

  • Minatomotomachi Station - 6 min walk
  • Kobe Station - 17 min walk
  • Osaka (KIX-Kansai Intl.) - 50 min drive

Restaurants

  • RESTAURANT EMERALD — 1 min walk
  • TEPPANYAKI SAZANKA — 1 min walk
  • Trappola - 5 min walk
  • Patisserie Mont Plus - 6 min walk
  • NEW ROUGH RARE - 6 min walk

About this property

Hotel Okura Kobe

Waterfront Kobe hotel in Kobe City Centre, walk to Kobe Tower
Along with 4 restaurants, this hotel has an indoor pool and a health club. Free WiFi in public areas and free train station pick-up are also provided. Additionally, a bar/lounge, a coffee shop/café and outdoor tennis courts are on-site. All 475 soundproofed rooms provide free WiFi, free wired Internet and minibars. Guests can enjoy deep soaking bathtubs, and other standard amenities include fridges, room service (during limited hours) and flat-screen TVs.
Hotel Okura Kobe offers 475 forms of accommodation with minibars and free newspapers. A pillow menu is available. 26-inch Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, toilets with an electronic bidet and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include outdoor tennis courts and a health club.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (JPY 1000 per night; includes in/out privileges)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Free return train station shuttle from 8:30 AM to 9:30 PM
  • Train station shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10 AM: JPY 3025 for adults and JPY 1694 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 2 outdoor tennis courts
  • Health club
  • Indoor pool
  • Seasonal outdoor pool
  • Shopping
  • Tennis

Family friendly

  • Babysitting/childcare (surcharge)
  • Cots/infant beds (surcharge)
  • Dry cleaning service
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter

Languages spoken

  • English
  • Japanese

Business services

  • Business centre
  • Computer station
  • Meeting rooms
  • Conference space

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Pillow menu

Bathroom

  • Deep-soaking bathtub
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 26-inch flat-screen TV
  • Digital channels

Food and drink

  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
A scheduled power outage will take place on April 19, 2021 from 2-4 AM and May 17, 2021 from 0:30-5 AM.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are available for JPY 1210

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 3025 for adults and JPY 1694 for children (approximately)
  • Self-parking fee: JPY 1000 per night (in/out privileges)
  • Cots (infant beds) are available for an additional fee
  • A facilities fee includes use of: swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from July to August
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Hotel Okura Kobe
Kobe Hotel Okura
Kobe Okura
Kobe Okura Hotel
Okura Hotel Kobe
Okura Kobe
Okura Kobe Hotel
Hotel Okura Kobe Kobe
Hotel Okura Kobe Hotel
Hotel Okura Kobe Hotel Kobe

Frequently asked questions

Can I cancel my reservation for free at Hotel Okura Kobe and receive a full refund?
Yes, Hotel Okura Kobe offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Okura Kobe cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hotel Okura Kobe?
As of 14 Apr. 2021, prices found for a 1-night stay for 2 adults at Hotel Okura Kobe on 18 Apr. 2021 start from AU$145, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Hotel Okura Kobe have a pool?
Yes, this property has an indoor pool and a seasonal outdoor pool.
Is Hotel Okura Kobe pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Hotel Okura Kobe?
Self-parking is available for JPY 1000 per night.
What time is check-in at Hotel Okura Kobe?
Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Hotel Okura Kobe?
Checkout is at noon.
Where is Hotel Okura Kobe located?
Located in Kobe City Centre, this hotel is within a 10-minute walk of Port of Kobe Earthquake Memorial, Kobe Tower and Meriken Park. Kawasaki Good Times World and Motomachi Shopping Street are also within 10 minutes. Minatomotomachi Station is 6 minutes by foot and Hanakuma Station is 9 minutes.

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 887 out of 1332 reviews
5 - Excellent 67%
Rating 4 - Good. 357 out of 1332 reviews
4 - Good 27%
Rating 3 - Okay. 52 out of 1332 reviews
3 - Okay 4%
Rating 2 - Poor. 19 out of 1332 reviews
2 - Poor 1%
Rating 1 - Terrible. 17 out of 1332 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely.
Beautiful views and great location. Service is tip of the top Japanese customer service. Parking fees are very reasonable. Food is pricey, but if that's a concern, restaurants and convenies abound in that area.
Stayed 2 nights in Sep 2020

2/5 Poor

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I'm very disappointed and frustrated, after check in and finished the payments procedure completed, I was informed that Okura Hotel will charge me if I use the swimming pool, gym and other things to do ares, those areas are not included in the pack. After a lot of discussion between Hotel staff and me (45 minutes), hotel staff allowed my soon use the swimming pool free of charge, but the gym they keep not allowed my family and me to use in free of charge condition, unbelievable... In addition, no information about chargeable services was described in my contract terms and the Expedia web page, only parking fee. My strong recommendations are, A lot of hotels in Kobe has same infrastructure without chargeable fees for things to do. I will never back and not recommend this hotel for my friends.
Stayed 3 nights in Aug 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

4/5 Good

Stayed 1 night in Mar 2020

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