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Overview of Oriental Hotel

Photo gallery

Featured image
Premium bedding, down duvets, in-room safe, desk
42-inch flat-screen TV with digital channels
Premium bedding, down duvets, in-room safe, desk
Premium bedding, down duvets, in-room safe, desk

Oriental Hotel

4.5 out of 5

4.8/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationKobe City Hall4 min walk
    Popular LocationMeriken Park15 min walk
    Popular LocationKobe Tower15 min walk
    AirportOsaka (KIX-Kansai Intl.)50 min drive

Choose dates to view prices

Superior Room, Harbour View

5/5 guest room rating
  • 34 sq m
  • Harbor view
  • Sleeps 4
  • 1 King Bed

Superior Room, City View (8-13F)

4.8/5 guest room rating
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Twin Room, Harbour View (8-13F)

4.6/5 guest room rating
  • 34 sq m
  • Harbor view
  • Sleeps 4
  • 2 Single Beds

Junior Suite

  • 77 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed

Superior Room, Harbour View (8-13F)

4.6/5 guest room rating
  • 34 sq m
  • Harbor view
  • Sleeps 4
  • 1 King Bed

Executive Room, City View (14-16F)

5/5 guest room rating
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Twin Room, City View (14-16F)

5/5 guest room rating
  • 37 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Deluxe Twin Room, City View (8-13F)

  • 42 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Superior Twin Room, City View (8-13F)

5/5 guest room rating
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

Deluxe Room, Harbour View (8-13F)

  • 42 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Executive Room, Harbour View (14-16F)

5/5 guest room rating
  • 37 sq m
  • Harbor view
  • Sleeps 4
  • 1 King Bed

King Suite

  • 114 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

About this area

Kobe

Located in Kobe, Oriental Hotel is connected to a shopping centre. Kobe Harborland is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Kobe Anpanman Children's Museum & Mall and Kobe Oji Zoo. Kobe Animal Kingdom and Suma Aqualife Park Kobe are not to be missed.
Popular Location

What's nearby

  • Higashi Yuenchi Park - 3 min walk
  • Kobe City Hall - 4 min walk
  • Ikuta Shrine - 12 min walk
  • Meriken Park - 15 min walk
  • Kobe Tower - 15 min walk

Getting around

  • Kyukyoryuchi Daimarumae Station - 5 min walk
  • Kobe Sannomiya Station - 12 min walk
  • Osaka (KIX-Kansai Intl.) - 50 min drive

Restaurants

  • The House of Pacifc — 1 min walk
  • J.W. Hart — 1 min walk
  • Doutor Cafe - 4 min walk
  • Patisserie tooth tooth - 5 min walk
  • Kobe Beef Daichi - 5 min walk

About this property

Oriental Hotel

4.5-star luxury hotel connected to a shopping centre in Kobe City Centre
This smoke-free hotel features 3 restaurants, a health club and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/café, a conference centre and self parking. All 116 rooms feature thoughtful touches such as bathrobes and slippers, plus free WiFi, free wired Internet and flat-screen TVs with digital channels. Guests will also find fridges, room service and premium bedding.
Oriental Hotel offers 116 forms of air-conditioned accommodation with laptop-compatible safes and free newspapers. Beds feature down comforters and premium bedding. 42-inch Flat-screen televisions come with digital channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Kobe hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include a health club.
Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (JPY 1500 per night)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10 AM: JPY 3630 for adults and JPY 1760 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Health club
  • Spa services

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Japanese
  • Spanish

Business services

  • Meeting rooms
  • Conference centre

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Body treatments
  • Facials
  • Massage - prenatal
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Down duvet
  • Heating
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Digital channels

Food and drink

  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers

Similar properties

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

See similar properties

Policies

Check-in

Check-in from 3 PM - 3 AM
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for JPY 8000.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: JPY 3630 for adults and JPY 1760 for children (approximately)
  • Self-parking fee: JPY 1500 per night
  • Rollaway bed fee: JPY 8000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Oriental Hotel Kobe
Oriental Kobe
Oriental Hotel Kobe
Oriental Hotel Hotel
Oriental Hotel Hotel Kobe

Frequently asked questions

Can I cancel my reservation for free at Oriental Hotel and receive a full refund?
Yes, Oriental Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Oriental Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Oriental Hotel?
As of 14 Apr. 2021, prices found for a 1-night stay for 2 adults at Oriental Hotel on 19 Apr. 2021 start from AU$225, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Oriental Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Oriental Hotel?
Self-parking is available for JPY 1500 per night.
What time is check-in at Oriental Hotel?
Check-in is from 3 PM - 3 AM.
What time is check-out at Oriental Hotel?
Checkout is at noon.
Where is Oriental Hotel located?
Located in Kobe City Centre, this luxury hotel is within 1 mile (2 km) of Kobe City Museum, Kobe Tower and Meriken Park. Kobe Harborland and Kobe Anpanman Children's Museum & Mall are also within 1 mile (2 km). Kyukyoryuchi Daimarumae Station is only a 5-minute walk and Sannomiya Hanadokeimae Station is 8 minutes.

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 282 out of 353 reviews
5 - Excellent 80%
Rating 4 - Good. 59 out of 353 reviews
4 - Good 17%
Rating 3 - Okay. 8 out of 353 reviews
3 - Okay 2%
Rating 2 - Poor. 4 out of 353 reviews
2 - Poor 1%
Rating 1 - Terrible. 0 out of 353 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.7/5

Staff & service

4.8/5

Amenities

4.8/5

Property conditions & facilities

2/5 Poor

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel facilities are quite nice but the service was lacking. Just as one example they would not allow for lunch reservations at the hotel restaurant even though we asked a day in advance (apparently no priority is given to hotel guests). That said warmer overall customer service would make this hotel a great place to stay.
Stayed 1 night in Jul 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant surprise
We stayed there for my husband's birthday for three nights. On the bday, we went for breakfast and were surprised by a Capuccino plate with an HB message! It was during the Coronavirus outbreak and the staff did politely check our previous and next ports upon check-in which is good for everyone. The hotel stays cautious but won't be too stressful which is a difficult balance to achieve these days. Service at the medium rare restaurnat was very good too! Book early though as there're only 5 tables!
Stayed 3 nights in Jan 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, location and very friendly staff. Well equipped gym, around 8-10 mins walk to the train station. We took the hotel taxi to kansai airport for around $16000 yen. We reached in around 55mins with no traffic. Can take the limousine bus too but have to go to the train station to buy ticket which cost around $1900 yen per pax.
Stayed 5 nights in Jan 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Great stay! Comfortable and clean room. Great service! Welcome drink and free mini-bar goods were bonus!
Stayed 1 night in Jan 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

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