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Overview of Kobe Portopia Hotel

Photo gallery

Featured image
Indoor pool, seasonal outdoor pool
Indoor pool, seasonal outdoor pool
Balcony
Balcony

Kobe Portopia Hotel

4.5 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationKobe Convention Center1 min walk
    Popular LocationUCC Coffee Museum4 min walk
    Popular LocationKobe International Exhibition Hall13 min walk
    AirportOsaka (KIX-Kansai Intl.)68 min drive

Choose dates to view prices

Twin Room, Non Smoking (Main Building, 20-23F)

  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

Twin Room, Non Smoking (Main Building, 20-23F, Single Use)

  • 27 sq m
  • Ocean view
  • Sleeps 1
  • 2 Single Beds

Triple Room, Non Smoking (Main Building, 20-23F)

  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Single Murphy Bed

Executive Double Room, Non Smoking (Free Access to Gym and Indoor Pool, Main Building, 25-28F)

  • 27 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

Main Building 24F Premier Floor, Triple Room

  • 31.3 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Murphy Bed

Main Building Superior Floor, Triple Room, Non-smoking

  • 31 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

Deluxe Double Room, Non Smoking (South Wing)

  • 39 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 Double Bed

Run of the House (Twin or Double Bed based on Availability)

4.9/5 guest room rating
  • Sleeps 2
  • 1 Single Bed

Deluxe Twin Room, Non Smoking (South Wing)

  • 39 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Single Beds

Main Building, Superior Floor Twin Room, Non-smoking

  • 27 sq m
  • Ocean view
  • Sleeps 2
  • 2 Single Beds

Economy Double Room, Non Smoking (Main Building, 7-15F)

4.6/5 guest room rating
  • 22 sq m
  • Sleeps 2
  • 1 Large Single Bed

Double Room, Non Smoking (Main Building, 20-23F)

5/5 guest room rating
  • 29 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

Main Building 24F Premier Floor, Double Room

  • 25.3 sq m
  • Sleeps 2
  • 1 Queen Bed

Twin Room, Non Smoking (Main Building, 7-15F)

4.6/5 guest room rating
  • 27 sq m
  • Sleeps 4
  • 2 Single Beds

Deluxe Triple Room, Non Smoking (South Wing)

  • 39 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Single Beds and 1 Single Murphy Bed

Executive Twin Room, NonSmoking (Free Access to Gym, Indoor Pool, Main Building, 25-28F, Single Use)

  • 30 sq m
  • Ocean view
  • Sleeps 1
  • 2 Single Beds

Deluxe Quadruple Room(South Wing, Twin Room with 2 extra beds), Non Smoking

4.6/5 guest room rating
  • 39 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Single Beds and 2 Single Murphy Beds

Triple Room, Non Smoking (Main Building, 7-15F)

4.5/5 guest room rating
  • 31 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

Main Building Superior Floor, Semi Double Room, Non-smoking (1, 2 person)

  • 22 sq m
  • Ocean view
  • Sleeps 2
  • 1 Large Single Bed

Main Building 24F Premier Floor, Twin Room

  • 29.6 sq m
  • Sleeps 2
  • 2 Large Single Beds

Main Building 24F Premier Floor, Semi-Double Room

  • 22.4 sq m
  • Sleeps 2
  • 1 Double Bed

Twin Room, Non Smoking (Main Building, 7-15F, Single Use)

4.6/5 guest room rating
  • 27 sq m
  • Sleeps 1
  • 2 Single Beds

Executive Twin Room, Non Smoking (Free Access to Gym and Indoor Pool, Main Building, 25-28F)

4.7/5 guest room rating
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

Single Room, Non Smoking (Main Building, 7-15F)

4.8/5 guest room rating
  • 22 sq m
  • Sleeps 1
  • 1 Single Bed

Main Building Mid Century Floor Small Double, Non-Smoking

  • 22 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

Twin Room, Non Smoking (South Wing, Single Use)

  • 39 sq m
  • Partial ocean view
  • Sleeps 1
  • 2 Single Beds

Main Building Superior Floor, Double Room, Non-smoking

  • 27 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

About this area

Kobe

Located in Kobe, Kobe Portopia Hotel is in the city centre and near the airport. The area's natural beauty can be seen at Meriken Park and Mount Rokko, while Kobe Animal Kingdom and Kidzania Koshien Theme Park are popular local attractions. Looking to enjoy an event or a match while in town? See what's going on at Hanshin Koshien Stadium.
Popular Location

What's nearby

  • Kobe Convention Center - 1 min walk
  • UCC Coffee Museum - 4 min walk
  • Kobe Science Museum - 9 min walk
  • Asics Sports Museum - 10 min walk
  • Kobe International Exhibition Hall - 13 min walk

Getting around

  • Shiminhiroba Station - 2 min walk
  • Kobe Kasuganomichi Station - 5 min drive
  • Osaka (KIX-Kansai Intl.) - 68 min drive

Restaurants

  • Tajima — 1 min walk
  • Trente et Un — 1 min walk
  • Marugame Seimen - 4 min drive
  • Sky Buffet - 4 min drive
  • MAIN DINING by THE HOUSE OF PACIFIC - 4 min drive

About this property

Kobe Portopia Hotel

Family-friendly Kobe hotel in Chuo Ward, walk to Kobe Convention Center
9 restaurants, a full-service spa and an indoor pool are available at this hotel. Free WiFi in public areas, a free area shuttle and free train station pick-up are also provided. Other amenities include 2 bars/lounges, a health club and 2 coffee shops/cafés. All 744 rooms provide conveniences such as fridges and electric kettles, plus free WiFi and TVs. Minibars, room service and free newspapers are among the other amenities available to guests.
Kobe Portopia Hotel offers 744 forms of air-conditioned accommodation with minibars and a safe. Televisions come with pay-per-view films. Bathrooms include a combined bath/shower unit, slippers, toilets with an electronic bidet and complimentary toiletries.

This Kobe hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include an outdoor tennis court, a health club and a sauna.

Guests aged under 17 years old are not allowed in the fitness facility.

Guests can indulge in a pampering treatment at the hotel's full-service spa, LUANA. Services include hot stone massages, Thai massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (JPY 800 per night)
  • Valet parking on site (surcharge; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Free local area shuttle
  • Free return train station shuttle
  • Theme park shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: JPY 2904-3146 for adults and JPY 968-1815 for children
  • 9 restaurants and 2 coffee shops
  • 2 bars/lounges
  • Room service available

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Tennis

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free area shuttle
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Japanese

Business services

  • 36 meeting rooms
  • Business centre
  • Conference space

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Facials
  • Massage - hot stone
  • Massage - Thai
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV/satellite channels
  • Films for purchase
  • TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in from 3 PM - 1 AM
Late check-in fee (amount varies)
Minimum check-in age - 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Children under 17 years old are not allowed in the sauna.

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
  • Shuttle services

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are available for JPY 1210 per night

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between JPY 2904 and JPY 3146 for adults, and JPY 968 and JPY 1815 for children (approximately)
  • Self-parking fee: JPY 800 per night
  • Late check-in fee (amount varies)
  • Crib (infant bed) fee: JPY 1210 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Club Lounge is open 7 AM-7:30 PM.
For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos to use the facilities.
This property requires guests to wear a swim cap when using the swimming pool.
This property prohibits the use of swim rings and kick-boards at the swimming pool.

We should mention

The seasonal pool will be open from July to August
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 17 years old are not allowed in the fitness facility

Property is also known as

Hotel Portopia
Hotel Portopia Kobe
Kobe Portopia
Kobe Portopia Hotel
Portopia
Portopia Hotel
Portopia Hotel Kobe
Portopia Kobe
Portopia Kobe Hotel
Kobe Portopia Hotel Kobe
Kobe Portopia Hotel Hotel
Kobe Portopia Hotel Hotel Kobe

Frequently asked questions

Can I cancel my reservation for free at Kobe Portopia Hotel and receive a full refund?
Yes, Kobe Portopia Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Kobe Portopia Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Kobe Portopia Hotel?
As of 10 Apr. 2021, prices found for a 1-night stay for 2 adults at Kobe Portopia Hotel on 21 Apr. 2021 start from AU$97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Kobe Portopia Hotel have a pool?
Yes, this property has an indoor pool and a seasonal outdoor pool.
Is Kobe Portopia Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Kobe Portopia Hotel?
Self-parking is available for JPY 800 per night. Valet parking is available for JPY 1000.
What time is check-in at Kobe Portopia Hotel?
Check-in is from 3 PM - 1 AM.
What time is check-out at Kobe Portopia Hotel?
Checkout is at noon.
Where is Kobe Portopia Hotel located?
This family-friendly Kobe hotel is located near the airport, within 1 mi (2 km) of Port of Kobe and Kobe Animal Kingdom. Kobe Tower and Meriken Park are also within 3 mi (5 km). Shiminhiroba Station is only a 2-minute walk and Minatojima Station is 7 minutes.

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 572 out of 986 reviews
5 - Excellent 58%
Rating 4 - Good. 309 out of 986 reviews
4 - Good 31%
Rating 3 - Okay. 79 out of 986 reviews
3 - Okay 8%
Rating 2 - Poor. 19 out of 986 reviews
2 - Poor 2%
Rating 1 - Terrible. 7 out of 986 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

3/5 Okay

Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The only issue we had was that some items in our bathroom either went missing (possibly our fault by falling from the counter into the trash?) or possibly used i.e. my aftershave was used by someone other than myself as everyday there was a little less in the bottle and finally depleted without my use as a test. Very very surprising as the Japanese are generally extremely honest people or used to be.
Stayed 1 night in Mar 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Feb 2021

5/5 Excellent

Stayed 1 night in Feb 2021

2/5 Poor

Business traveller
Disliked: Staff & service
Not sure about going back and hotels.com status
I thought I was some special member in Hotels.com. From the eyes of the hotel I am no body. They charge me 2000 yen just to have late check out of 1 hour longer until 1 PM.
Stayed 1 night in Dec 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2020

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