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Kobe Portopia Hotel

4.5 star property
Travelers can explore Meriken Park just steps away or treat themselves to aromatherapy at LUANA Spa, finding that perfect balance between adventure and relaxation

Choose dates to view prices

Kobe Portopia Hotel, near the Port of Kobe, offers relaxation and convenience. Enjoy spa treatments at LUANA or the seasonal outdoor pool. With 9 Japanese restaurants and free WiFi in all rooms, it's perfect for travelers seeking a peaceful stay with easy access to activities.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Business services
The current price is AU$86
1 June - 2 June

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM
Late check-in subject to availability
Late check-in fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Children under 17 years old are not allowed in the sauna.
Guests booked in Breakfast Included rate plans receive breakfast for the number of adults ages 13 and older included in the reservation. Breakfast fees apply for guests ages 4-12. Breakfast is included for children up to age 3.
Access to the seasonal pool is available by reservation only. Guests must contact the property prior to arrival to reserve access.

Renovations and closures

The following facilities or services will be unavailable from September 7 2026 to September 11 2026 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Spa
  • Spa/Beauty services
  • Swimming pool
  • Tennis courts

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3700 to 3700 for adults and JPY 1200 to 1900 for children
  • Self-parking fee: JPY 1000 per night
  • Late check-in fee
  • Facilities fee: JPY 2800 per person, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Club Lounge is open 7 AM-7:30 PM.
This property requires guests to wear a swim cap when using the swimming pool.
This property prohibits the use of swim rings and kick-boards at the swimming pool.
Guests must be at least 13 years old to access the club lounge after 5 PM.

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transport to and from this property
Parking height restrictions apply
Children under 6 years old are not allowed in the swimming pool without adult supervision
Guests with tattoos are not able to use the on-site public bathing facilities

Frequently asked questions

Is Kobe Portopia Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Kobe Portopia Hotel?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Kobe Portopia Hotel on 1 June 2026 start from AU$86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Kobe Portopia Hotel?

Self-parking is available for JPY 1000 per night.

What time is check-in at Kobe Portopia Hotel?

Check-in start time: 3 PM; check-in end time: 1 AM. Late check-in is available during limited hours, for a fee.

What time is check-out at Kobe Portopia Hotel?

Checkout is at 11:00 AM.

Where is Kobe Portopia Hotel located?

Located in Chuo Ward, this luxury hotel is steps from Port of Kobe and 1.3 mi (2 km) from Kobe Animal Kingdom. Meriken Park and Kobe Tower are also within 6 mi (10 km). Minamikoen Station is 6 minutes by foot and Shiminhiroba Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.0

Cleanliness

8.6

Amenities

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 716 out of 1175 reviews
Rating 8 - Good. 336 out of 1175 reviews
Rating 6 - Okay. 88 out of 1175 reviews
Rating 4 - Poor. 16 out of 1175 reviews
Rating 2 - Terrible. 19 out of 1175 reviews

Reviews

Verified

10/10 Excellent

KIN BONG

Liked: Cleanliness, staff & service, amenities
View, location and breakfast is wonderful
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Constanza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not enjoy the breakfast at the hotel. We did have lunch in the French restaurant and it was excellent.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was a little on the expensive side . Otherwise a great place with a downtown free bus shuttle .
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Petko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for the service!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

MariaCristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, elegant and well thought through from the free shuttle to downtown and from the train station to the convenience store on the main floor. We stayed in a triple room and had lots of space. One of the elevators was glass giving you an incredible view of the harbour. Pillows were a bit odd but you can ask for a softer set. Kettle and AC in every room. We loved it! Stay here for sure.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Dilmer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern, close to the airport, The breakfast had an incredible variety, with plenty of food and tropical juices to enjoy.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Zoltan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not eat bkft, test is just beautiful Beautiful, modern, good wi-fi, big rooms and big tv
Stayed 1 night in Oct 2025
Verified

8/10 Good

Lorna

The room was clean
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended! Very clean and spacious rooms. Restaurants are very good. There also is a 24-hour Food Mart available in this hotel. The free shuttle was also helpful
Stayed 8 nights in Aug 2025
Verified

10/10 Excellent

Laurence

Liked: Cleanliness, amenities, property conditions & facilities
Very spacious, comfortable room with balcony and superb view of Kobe Harbor. Reasonable cost, only 2/3 the amount charged by a similar luxury hotel in Nagoya that provided a smaller room. The vast lobby, with waterfall and decorative pool, add even more to the feeling of elegance. Highly recommended.
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Marco

Liked: Staff & service, amenities
Disliked: Cleanliness
The room was dirty, very obvious stains, and hair in obvious places. Was not thoroughly cleaned. Bathtub was dirty to the point I did not want to take a bath in it. The bed was clean though.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Martina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The lobby was beautiful. And the staff were really helpful. The carpet in my room was all stained as well as the soft furnishings. It needs a good deep clean. The bathroom was spotless as was the rest of the room . There was lots of noise and we could hear the bathrooms in the rooms next to us .
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Machiko

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast menu was fresh.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotels I've ever stayed in and I travel extensively for work. I would stay here again without question
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large room. Everything was great. Shuttle service made things convenient
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Mingmin

Liked: Cleanliness, amenities, property conditions & facilities
Like this hotel, very convenient and price is reasonable.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Kamiya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and bathroom were spacious and clean, except for the bathtub, which you don’t realize until taking a bath. Breakfast was a little disappointing for the price, not much choice of fresh fruit and salad, as well as terribly crowded!
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel— would highly recommended it to anyone!
Stayed 1 night in Oct 2025
Verified

8/10 Good

Kim

Liked: Cleanliness, staff & service, amenities
Nice hotel with free shuttle service
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Roy

Liked: Cleanliness, property conditions & facilities
NA
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities
Everything was great
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Leszek

Liked: Cleanliness, amenities, property conditions & facilities
Large rooms, excellent room service
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Mayumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view, big room
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, amenities
Nice
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

NAOKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful！
Stayed 3 nights in Aug 2025