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"The hotel is centrally-situated. We walked or took a short train ride most of the time since it’s close all the places we wanted to go to. The staff is very helpful as well and the facility was very clean and cozy."

"The hotel is very close to Sannomiya Station, so it is very convenient to get around. There are lots of excellent restaurants nearby as well. "

"Was a nice place to stay"

"Very spacious, comfortable room with balcony and superb view of Kobe Harbor. Reasonable cost, only 2/3 the amount charged by a similar luxury hotel in Nagoya that provided a smaller room. The vast lobby, with waterfall and decorative pool, add even more to the feeling of elegance. Highly recommended."

"Clean room and friendly staff. "

"Really convenient location. Would definitely stay here again."

"Every aspect was outstanding. The Staff, the room (Try to get harbor side!)the breakfast were all GREAT!!!"

"Good place to stay in the port area (port island) "

"I liked the amount of things you could do within each room. However, the couch in our room had ashes on it and it did not look clean. Everything else seemed fine."

"The room and the whole hotel was really clean. The staff was super friendly and helpful. The breakfast buffet was great! We really enjoyed our stay for two whole weeks. When we return, this is the hotel we will choose again. "

"Everything is good."

"Best hotel in Japan so far, clean, friendly staff, spacious rooms, and very convenient location!"

"While the immediate area around the hotel is ... industrial, there is a Family Mart right next to it, and easy access to the Portliner to get into Kobe proper. The spa/onsen in the hotel was superb."

"The staff is nice and tried their best in assisting me despite the language barrier."