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Reviews of Hotel Princess Old City

Hotel Princess Old City
Haseki, Molla Gürani Mah. Turgut Özal, Cad. No.30 Fatih, Istanbul, Istanbul

Reviews

5.2
Rating 10 - Excellent. 3 out of 27 reviews" "
Rating 8 - Good. 4 out of 27 reviews" "
Rating 6 - Okay. 8 out of 27 reviews" "
Rating 4 - Poor. 3 out of 27 reviews" "
Rating 2 - Terrible. 9 out of 27 reviews" "

6.0/10

Cleanliness

5.6/10

Staff & service

7.0/10

Amenities

5.6/10

Property conditions & facilities

2.6/10

Eco-friendliness

Reviews

2/10 Terrible

ABDERRAHMANE

Stayed 2 nights in Oct 2023

6/10 Okay

Mustafa

Liked: Cleanliness
Staff was good and smiling but the area a very noisy
Stayed 7 nights in Mar 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022
Response from management on 6 Sept 2022
Thank you for the feedback... I wish you had written in more detail the situations that you saw negative, we would try to eliminate our deficiencies accordingly. thanks

10/10 Excellent

Anfal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from FERHAT YILMAZ on 3 Nov 2020
dear Anfal. It was our pleasure to host you. see you again. goodbye...Yours sincerely, FRONT OFFİCE FERHAT YILMAZ

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Lighting to the hotel was very poor. The family room we were in was well outdated. The safe in the cupboard was not even fixed, you could just carry it and walk away with it. The carpet had stains everywhere and the wall paper was bearly on the wall. The table in the room had 3 legs and one was just propped underneath to support the table. Had a constant leak to the AC and the basin in the bathroom, which they did attend to rectify once we informed them. The TV had loads of cables around it and did not feel safe to go near. The windows once open could not shut. No rubbish bin in the room, just gave us a black bin bag daily. Good points were the size of the room and the hotel does look good from the outside but needs major refurb to the inside to get to a basic standard.
Stayed 6 nights in Apr 2019

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
Ok for a short stopover. Safe, lively area
Area is lively and very safe. Main road. Great location for transportation. One big plus was how quiet the room was. And very clean and comfortable bed. It’s ok for a short stopover. No WiFi in the room was a let down despite hotel saying there was.
Stayed 1 night in Oct 2018

6/10 Okay

Balsam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 25 Oct 2016
Dear Ahmadzai,Thank you very much for taking your time to write a review about our hotel. Princess Old City Hotel with all its team members will be glad to host you again very soon! King Regards Sales&Marketing Manager Abdullah ŞANCI

2/10 Terrible

AMTHEL, Iraq

Liked: Cleanliness, room comfort
Disliked: Staff & service
Terrible !
Terrible just terrible! The family room on the 6th floor was leaking when it rained my mom was asleep and the dripping water woke her up! The room was so small there was no room for walking if you had a suitcase! The room had twin beds and one double size bed and only two blankets! I would not pay 50$ a night for a room like this let alone 104$

6/10 Okay

Azeez

Liked: Property conditions & facilities
Disliked: Staff & service

10/10 Excellent

JonQuixote, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well recommended
Thoroughly enjoyed our stay here. Very welcoming, any requests dealt with instantly. The room was spacious and quiet over night, so we had a good rest. Very good breakfast in a large airy room at street level. Very convenient for the tram.
Response from General Manager on 25 Oct 2016
Dear JonQuixote, Thank you very much for your time spent to write this review about our hotel. We are glad to hear about your experience.Princess Old City Hotel with its professional staff will be always happy to welcome you back and to offer you the best experience. With Kind Regards, Sales&Marketing Manager Abdullah Şancı

8/10 Good

Lorie, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to a Market
I enjoyed my stay in this hotel and would stay there again. Staff was very helpful,
Response from Manager on 25 Oct 2016
Dear Lorie,Thank you very much for taking your time to write a review about our hotel. Guest comfort and satisfaction is our main goal and it seems like we reached it. Princess Old City Hotel with all its team members will be glad to host you again very soon! King Regards, Sales&Marketing Manager Abdullah Şancı

2/10 Terrible

Mohsen

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2023

2/10 Terrible

Sadin

Stayed 1 night in Sep 2023

2/10 Terrible

Senol

Disliked: Cleanliness, staff & service, property conditions & facilities
Bei zwei Tagen aufenthalt gab es kein heisses Wasser. Ein halben Tag kein fliessendes Wasser. Die Klimaanlage war lauter als eine Waschmaschine im Schleuderprogramm.
Stayed 2 nights in Aug 2023
Response from Otel yonetimi on 9 Aug 2023
Memnuniyetsizlik için özür dileriz Şenol bey.Fakat bir kişilik oda tutup escort çağırıp sonra escort bayanla kavga etmeniz de sizin ne kadar kişilik sahibi ve kaliteli bir misafir olduğunuzu gösteriyor...Umarız bir daha bizi tercih etmezsiniz

2/10 Terrible

Ferhat

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotelin resimler ile asla alakası yok, kahvaltı kötü, hijyen sıfır. Odalar 1. Yüzyıldan kalmış kadar eski ve kötü durumda Sadece konum olarak güzel
Stayed 3 nights in Jul 2023
Response from ferhat on 27 July 2023
merhaba sayın ferhat tektaşmemnuniyetsizlik için özür dileriz...

2/10 Terrible

Can

Stayed 1 night in Mar 2022

6/10 Okay

Nabil

Stayed 2 nights in Feb 2022

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Das ist kein Hotel sondern ein Pferdestahl Das personal lügt soweit es geht, Sauberkeit ist ein Fremdwort, Das Zimmer ist sehr eng, Toilettenpapier ist schon benutzt, Internet gibt es nicht.
Stayed 3 nights in Mar 2019

4/10 Poor

abdurrahim

Disliked: Cleanliness, property conditions & facilities, room comfort
Aile odasında kaldık. Odalar çok eski ve bakımsızdı. Duşakabin akıtıyordu. Kahvaltı vasatın altındaydı. Temizlik yetersizdi.

8/10 Good

Eznur

Liked: Cleanliness, staff & service, room comfort
Response from General Manager on 25 Oct 2016
Dear Eznur,Thank you very much for taking your time to write a review about our hotel. Guest comfort and satisfaction is our main goal and it seems like we reached it. Princess Old City Hotel with all its team members will be glad to host you again very soon! King Regards, Sales&Marketing Manager Abdullah Şancı

10/10 Excellent

Alaa, Trollhättan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra,bekvämt och nära till alla butiker, tram.
Helt var okej och fint ..Rekomenderas..... Helt var okej och fint ..Rekomenderas.....
Response from Manager on 25 Oct 2016
Dear Alaa,Thank you very much for taking your time to write a review about our hotel. Guest comfort and satisfaction is our main goal and it seems like we reached it. Princess Old City Hotel with all its team members will be glad to host you again very soon! King Regards, Sales&Marketing Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

4/10 Poor

Halihal, Fribourg-CH

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel bien situé, mais très mal géré !
Nous étions en famille dans cet hôtel durant la semaine du 18 au 24 octobre 2014, et donc en résumé, la 1ère surprise est l'accueil froid du personnel de réception, avec un accent d'anglais à non désiré et dire que leur personnel est polyglotte? les chambres sont sales et surtout très TRES petites par rapport aux images truquées dans leur site, avec une salle de bain minuscule et limite conçue pour une personne svelte, sinon il faudra voir ailleurs, douche infecte de champignons et de l'eau qui sort par tout dans la salle de bain, et donc après la douche vous devrez récurer (idéalement)! franchement, mis à part sa situation stratégique (proche des moyens de transports, et des lieux à visiter), il n'y a rien à désirer... À bon entendeur !
Response from Manager on 25 Oct 2016
Dear Alaa,Thank you very much for taking your time to write a review about our hotel. Guest comfort and satisfaction is our main goal and it seems like we reached it. Princess Old City Hotel with all its team members will be glad to host you again very soon! King Regards, Sales&Marketing Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beklentilerini karsiligi.
Merkezi konum , temiz odalar.
Response from General Manager on 25 Oct 2016
Dear Alaa,Thank you very much for taking your time to write a review about our hotel. Guest comfort and satisfaction is our main goal and it seems like we reached it. Princess Old City Hotel with all its team members will be glad to host you again very soon! King Regards, Sales&Marketing Manager Abdullah Şancı

6/10 Okay

erol, Türkiye

Disliked: Cleanliness
Konumu iyi, ancak oda temizliği iyi değil
Konumu iyi, ancak oda temizliği iyi değildi. Resepsiyon görevlileri güleryüzlü ve her konuda yardımcı olmaya çalışıyorlardı. Kahvaltıları kaliteli ve zengin çeşitleri var. Tek olumsuz yanı banyo-tuvaletin iyi temizlenmemesi.
Response from General Manager on 25 Oct 2016
Sayın Erol Bey, Değerli geri bildirimleriniz ve Princess Old City Otelimizdeki konaklamanız için teşekkür ederiz. Değerli görüşleriniz ilgili Yöneticiler ile paylaşıldı. Siz değerli misafirlerimizin ilettiği her görüş ve detay incelenmekte ve en iyi şekilde değerlendirilmektedir ve bu doğrultuda her zaman en iyisini yapabilmek amacıyla çalışmalarımıza devam ediyoruz. Saygılarımla. Abdullah ŞANCI Satış&Pazarlama Müdürü

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dålig service. Jätte bra läge Några trevliga personal
Response from General Manager on 25 Oct 2016
Dear Guest,Thank you very much for taking your time to write a review about our hotel. Guest comfort and satisfaction is our main goal and it seems like we reached it. Princess Old City Hotel with all its team members will be glad to host you again very soon! King Regards, Sales&Marketing Manager Abdullah Şancı