Isla Grande Hotels, San Juan

"Yes it was! I enjoyed the pool very much"

"Absolutely amazing staff. Everyone was so sweet and helpful. Our main cleaning staff was phenomenal. I’m a stickler for details and they met all of them! Love this place will absolutely recommend it to anyone!!!"

"Room was new and spotless"

"Outdated room but outside pool was amazing "

"Property was clean, staff were friendly and the amenities on site were perfect. Were there the day before a cruise was well situated. 10-15 minutes from the pier and 10-15 to old san Juan "

"Pros- Room was clean. Ocean view side was amazing. Some restaurants options around. Cons- Parking is about 10-15 min walking over cobble stones and some stairs. The staff person when i checked in was not helpful. Will not give you an option to check in a few minutes later and then make you wait 15 because everyone is checking in at the same time and they only have one person in front. There’s no one answering the phone for help once you are in your room so you actually have to go to the counter. And no one answers the phone provided by on expedia website or google. "

"Good location at the Condado. So bad that the sidewalks of the Condado were dirty. "

"Our room did overlook the ocean but we seen more of the property roof than the ocean "

"A true hidden gem! I’m so happy we found this place — it felt like a little paradise. Already looking forward to staying again."