Humber Summit Hotels, Toronto

"Most memorable is staff. Walk in and 2 staff main entrance to greet and walk you to checkin. Never experienced amazing service from staff who always checking in with you when they see you. Staff made the stay comfortable. This is definitely my new spot when visit downtown."

"Super convenient, well-kept, amenities were good, gym and pool terrific"

"Clean room and helpful staff. Nothing incredible but nothing to complain about."

"The breakfast menu seemed very good."

"As I went to bed on my one night stay, I was thinking about what a wonderful review. I was going to give this hotel. At 10:30 PM I was reflecting on the Nespresso coffee maker, the good lighting in the bathroom, the comfortable bed, the lovely sitting area where I was able to work for a couple of hours and felt very at home and the electronic blinds were a very nice feature. All electrical outlets for charging devices worked well and I had a lovely sleep. The next morning, I enjoy a workout in the gym, which is very well equipped. This is when the entire experience went from five stars to maybe 2 1/2 stars. I went to take a shower and there were small dark hairs all over the tub and a used washcloth hanging on the shower curtain rod. Apparently this is where the cleaning ended because the rest of the room was immaculate. When I went downstairs for breakfast, I mentioned it to the front desk staff and they were gracious enough to comp my $11 breakfast. Upon my departure at 11 AM, as I exited the elevator, I was abruptly evacuated from the area by a manager, perhaps? There was a gathering, apparently their grand opening six months later. Conveniently coordinated to coincide exactly with the checkout time. This manager was pulling suitcases out of guests, hands and push pushing us into a corner where she thought we would be more “comfortable” waiting. She asked if I was checking out and pulled my room key from my hand. There’s more but I don’t have enough space "

"Problemas con el parqueo de carro grande pero en general bien"

"Clean rooms. Large rooms. Comfy beds"

"Clean room but didn’t find the breakfast I paid for"

"No breakfast."