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"Very clean. Very friendly and helpful operators"

"Spent a week with Family at Toogoom retreat. Plenty of space for all of us to spend time together or have some chill out time. Everything you could possibly need is provided at the house which was fantastic. They even catered for the little ones (high chair, portacot, cutlery etc). The mosquitoes and sand flies are relentless during early morning and late afternoon (not just by the water but around the outside of the house as well) so make sure you take plenty of Bushman’s and mosquito coils. "

"Very clean & tidy room, great friendly staff, nice restaurant onsite, pool, parking easy check in & out. Walk across to swim at the beach, great photos of sunset and beach walk"

"Large clean rooms good cafe"

"Nice place and clean. "

"The property was very well built, spacious and i loved when they had food truck on a long weekend. i would give feedback for common kitchen, which can be equipped with some very basic utensils coz not all people are carrying everything with them. like us we took a flight from Melbourne and we wanted to use common kitchen oven but we had nothing on us to cook our food. That’s something which can be considered. Rest our stay was nice and cosy"

"Very spacious room"

"My family and I were traveling north and chose to pause in Harvey Bay. Since it was an unplanned stop, we were unable to reserve any motels, as they were all fully booked. Fortunately, this was the only accommodation available in the area. We stayed for just one night, and I can confidently say that the staff at this establishment are the best in Harvey Bay. Upon arrival, we were greeted with a warm welcome, and they even opened the door for us. The check-in process was incredibly smooth. When we entered our room, everything was prepared, including the air conditioning, which was a relief given the heat outside. Our parking spot was conveniently located next to our room, making parking very easy. We particularly appreciated the proximity of the Thai takeaway restaurant; after a long day of driving, the food was absolutely sublime. Checking out was also effortless, as we simply needed to drop the key in the designated box and leave. Finally, regarding communication, when we accidentally left something behind, we messaged the property through the Wotif app and promptly received a reply, informing us to collect the items at reception. This demonstrates their amazing service, even after check-out."

"We loved Arkana. We were made to feel like one of the family and staff were super friendly and able to assist with anything. Rooms were clean and we had everything we needed. Bathrooms were freshly grouted and toilets spotless clean. For the price and proposition, I wouldnt hesitate staying again or recommending. The fact that onsite staff are always there added that extra safety and friendliness for me."