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"Really enjoyed our stay at the Hyatt. Only slight drawback was the lack of easy access to the waterfront due to construction work adjacent to the hotel"

"Huge hotel. The lobby was massive. Everything was close by. Staff were very accommodating and room was very clean."

"Clean room. Quiet. Excellent staff support as I had forgotten the combo for my luggage. Front desk staff came with 2 maintenance staff to help with my baggage lock issue. This was done promptly within 5 min of my call. "

"We always find the staff helpful and willing to go above and beyond to ensure we have a great stay."

"The hotel is just fine, not better. My view from the 26th floor to the harbour was great. But that’s where it ends. The elevator situation is a problem. Even though there are 5 of them you are always waiting and they tend to stop at almost every floor. Also getting water and ice can only be done on the 5th floor which means going up and down and using the terrible elevators. I wouldn’t return"

"Yes"

"This is a terrible hotel with bad service. There was a pump going off all night in the room which I told the service staff to fix but they did nothing. oh by the way....the hotel faces a cemetary. Creepy as hell. Don't stay here. Staff are also extremely unhelpful and not very friendly."

"perfect"

"Good location though facilities are a bit old"