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Outdoor pool
Outdoor pool
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Guest reviews

4.7/5 Exceptional
974 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitizer provided
Personal protective equipment

Map

Explore the area

Popular LocationHong Kong Convention and Exhibition Centre5 min walk
Popular LocationPacific Place14 min walk
Popular LocationTimes Square Shopping Mall18 min walk
AirportHong Kong (HKG-Hong Kong Intl.)40 min drive

Choose dates to view prices

  • Garden View King Room with Club Access

    5/5 guest room rating

    Room amenities

    • 40 sq m
    • Sleeps 3
    More detailsGarden View King Room with Club Access
  • Garden View Twin Room with Club Access

    4.4/5 guest room rating

    Room amenities

    • 40 sq m
    • Sleeps 3
    More detailsGarden View Twin Room with Club Access
  • Grand Deluxe Harbour View King Room

    4.8/5 guest room rating

    Room amenities

    • 40 sq m
    • City view
    • Sleeps 3
    More detailsGrand Deluxe Harbour View King Room
  • Grand Deluxe King Room

    4.7/5 guest room rating

    Room amenities

    • 40 sq m
    • Sleeps 3
    More detailsGrand Deluxe King Room
  • Grand Deluxe Twin Room - Harbour View

    5/5 guest room rating

    Room amenities

    • 40 sq m
    • City view
    • Sleeps 3
    More detailsGrand Deluxe Twin Room - Harbour View
  • Grand Deluxe Twin Room

    4.7/5 guest room rating

    Room amenities

    • 40 sq m
    • Sleeps 3
    More detailsGrand Deluxe Twin Room
  • Deluxe Harbour View King Room with Club Access

    4.4/5 guest room rating

    Room amenities

    • 50 sq m
    • Harbor view
    • Sleeps 3
    More detailsDeluxe Harbour View King Room with Club Access
  • Grand Suite with Club Access

    Room amenities

    • 65 sq m
    • Harbor view
    • Sleeps 3
    More detailsGrand Suite with Club Access
  • Grand Executive Harbour Suite with Club Access

    Room amenities

    • 65 sq m
    • Harbor view
    • Sleeps 3
    More detailsGrand Executive Harbour Suite with Club Access
  • Grand Deluxe City View King Room

    5/5 guest room rating

    Room amenities

    • 40 sq m
    • City view
    • Sleeps 3
    More detailsGrand Deluxe City View King Room
  • Harbour View King Room with Club Access

    4.4/5 guest room rating

    Room amenities

    • 40 sq m
    • Harbor view
    • Sleeps 3
    More detailsHarbour View King Room with Club Access
  • Room, 1 King Bed, Harbour View (Ambassador)

    Room amenities

    • 110 sq m
    • Harbor view
    • Sleeps 3
    More detailsRoom, 1 King Bed, Harbour View (Ambassador)
  • Plateau King Room with Terrace

    4.4/5 guest room rating

    Room amenities

    • 40 sq m
    • Harbor view
    • Sleeps 2
    More detailsPlateau King Room with Terrace
  • Plateau King Room

    Room amenities

    • 38 sq m
    • City view
    • Sleeps 2
    More detailsPlateau King Room
  • Victoria Harbour View Suite with Club Access

    Room amenities

    • 90 sq m
    • City view
    • Sleeps 3
    More detailsVictoria Harbour View Suite with Club Access

About this area

Hong Kong

Located on the waterfront, Grand Hyatt Hong Kong is in Wan Chai neighbourhood and is connected to the convention centre. Victoria Harbour and Hong Kong - Macau Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Lan Kwai Fong and Soho. Travelling with kids? Don't miss The Peak Tram and Ocean Park.

Map
Popular Location

What's nearby

  • Hong Kong Convention and Exhibition Centre - 5 min walk
  • Pacific Place - 14 min walk
  • Times Square Shopping Mall - 18 min walk
  • Happy Valley Race Course - 18 min walk
  • Hong Kong Park - 19 min walk

Getting around

  • Hong Kong Wan Chai Station - 6 min walk
  • Hong Kong Station - 19 min walk
  • Hong Kong (HKG-Hong Kong Intl.) - 40 min drive

Restaurants

  • One Harbour Road — 1 min walk
  • Grissini — 1 min walk
  • Joe Bananas - 4 min walk
  • Sarah Malaysian Cuisine - 4 min walk
  • The Quarterdeck Club - 4 min walk

About this property

Grand Hyatt Hong Kong

5-star luxury hotel connected to the convention centre in Wan Chai
Along with 9 restaurants, this hotel has a full-service spa and an outdoor pool. WiFi in public areas is free. Other amenities include 3 bars/lounges, a 24-hour fitness centre and a poolside bar. All 542 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. Guests can enjoy deep soaking bathtubs, and other standard amenities include minibars, premium bedding and flat-screen TVs.
Grand Hyatt Hong Kong offers 542 forms of accommodation with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding. Renovation of all guestrooms was completed in July 2016.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking: HKD 450 per night
  • Return airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: HKD 338 for adults and HKD 169 for children
  • 9 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry-cleaning service
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Filipino
  • French
  • German
  • Indonesian
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Spanish
  • Thai

Business services

  • Business centre
  • Meeting rooms
  • Conference space

Outdoors

  • Garden
  • Terrace

Spa

  • 13 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Massage - swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

More

  • Designated smoking areas

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Linens
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • Flat-screen TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for HKD 440 per day.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: HKD 338 for adults and HKD 169 for children (approximately)
  • Valet parking fee: HKD 450 per night (in/out privileges)
  • Rollaway bed fee: HKD 440 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
Guests under 12 years old are not allowed in the spa

Property is also known as

Grand Hyatt Hong Kong Hotel
Grand Hyatt Hotel
Grand Hyatt Hong Kong
Grand Hyatt
Hong Kong Hyatt
Hyatt Hong Kong
Grand Hyatt Hong Kong Hotel Hong Kong
Hong Kong Grand Hyatt

Frequently asked questions

Can I cancel my reservation for free at Grand Hyatt Hong Kong and receive a full refund?
Yes, Grand Hyatt Hong Kong offers free cancellation on select room rates, because flexibility matters! Please refer to Grand Hyatt Hong Kong cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is this property pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this property?
Valet parking is available for HKD 450 per night.
What time is check-in at this hotel?
Check-in begins at 2 PM.
What time is check-out at this property?
Checkout is at noon.
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Grand Hyatt Hong Kong located?
This family-friendly Hong Kong hotel is located on the waterfront, within a 5-minute walk of Hong Kong Arts Centre and Central Plaza. Hong Kong Convention and Exhibition Centre and Victoria Harbour are also within 10 minutes. Hong Kong Wan Chai Station is 6 minutes by foot and Hong Kong Admiralty Station is 10 minutes.

Guest reviews

Overall score and ratings for Grand Hyatt Hong Kong

4.7
Exceptional
5 - Excellent
717
4 - Good
206
3 - Okay
33
2 - Mediocre
12
1 - Poor
6
4.7
Cleanliness
4.7
Service and Staff
4.7
Amenities
4.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our Entire Stay and Experience

Fabulous service from the moment we checked in! Our suite had amazing views and was so comfortable... they gave us a fruit bowl, nuts and a nice bottle of red wine as a welcome. We enjoyed relaxing in the separate living room with everything we needed and beautiful views from the 27th floor....our bedroom had an even more spectacular view which included the nite time light shows. We were fortunate to have “club access”” - fantastic service and views from the 30th floor. Huge breakfast selection including cooked to order items. Evening cocktails and snacks were wonderful, especially with not wanting to go out to much with everyone wearing masks (full hotel staff included). Hope to return in the future and we wish the entire staff and city of Hong Kong the best and good health!!

Stayed 3 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location, not a fan of the indoor bar, within the eating area, no atmosphere.

Stayed 10 nights in Jan 2020