- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020
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Guest reviews
Exceptional
974 reviews
Guests rated this property 4.7/5 for cleanliness.
Popular amenities
Pool
Free WiFi
Air conditioning
Spa
Restaurant
Gym
Cleaning and safety practices
Cleaned with disinfectant
Hand sanitizer provided
Personal protective equipment
Map
1 Harbour Road, Hong Kong
Explore the area
Hong Kong Convention and Exhibition Centre5 min walk
Pacific Place14 min walk
Times Square Shopping Mall18 min walk
Hong Kong (HKG-Hong Kong Intl.)40 min drive
Choose dates to view prices
Garden View King Room with Club Access
Photos of Garden View King Room with Club Access
Garden View King Room with Club Access
5/5 guest room ratingMore detailsRoom amenities
- 40 sq m
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 King Bed
40 square metres m2 room with garden views
Club Level – Club Lounge access, continental breakfast, light refreshments, Internet access in the lounge and 1 hour of meeting room use (subject to availability)
Internet – Free WiFi and wired Internet access
Entertainment – Flat-screen TV with satellite channels and pay-per-view films
Food & Drink – Coffee/tea maker, minibar, 24-hour room service and free bottled water
Sleep – Premium bedding, blackout drapes/curtains and turn-down serviceBathroom – Private bathroom, deep-soaking bathtub and separate shower with a rainfall showerhead
Practical – Access to in-room child care, safe and free newspaper; rollaway/extra beds and free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Smoking And Non-Smoking, renovated in July 2016
Garden View Twin Room with Club Access
Photos of Garden View Twin Room with Club Access
Garden View Twin Room with Club Access
4.4/5 guest room ratingMore detailsRoom amenities
- 40 sq m
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
2 Single Beds
40 square metres m2 room with garden views
Club Level – Club Lounge access, continental breakfast, light refreshments, Internet access in the lounge and 1 hour of meeting room use (subject to availability)
Internet – Free WiFi and wired Internet access
Entertainment – Flat-screen TV with satellite channels and pay-per-view films
Food & Drink – Coffee/tea maker, minibar, 24-hour room service and free bottled water
Sleep – Premium bedding, blackout drapes/curtains and turn-down serviceBathroom – Private bathroom, deep-soaking bathtub and separate shower with a rainfall showerhead
Practical – Access to in-room child care, safe and free newspaper; free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Need to know – No rollaway/extra beds available
Smoking And Non-Smoking, renovated in July 2016
Grand Deluxe Harbour View King Room
Photos of Grand Deluxe Harbour View King Room
Grand Deluxe Harbour View King Room
4.8/5 guest room ratingMore detailsRoom amenities
- 40 sq m
- City view
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 King Bed
40 square metres m2 soundproofed room with city and harbour views
Internet – Free WiFi and wired Internet access
Entertainment – Flat-screen TV with satellite channels and pay-per-view films
Food & Drink – Coffee/tea maker, minibar, 24-hour room service and free bottled water
Sleep – Premium bedding, blackout drapes/curtains and turn-down serviceBathroom – Private bathroom, deep-soaking bathtub and separate shower with a rainfall showerhead
Practical – Access to in-room child care, safe and free newspaper; free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Need to know – No rollaway/extra beds available
Smoking And Non-Smoking, renovated in July 2016
Grand Deluxe King Room
Photos of Grand Deluxe King Room
Grand Deluxe King Room
4.7/5 guest room ratingMore detailsRoom amenities
- 40 sq m
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 King Bed
40 square metres m2 room with garden views
Internet – Free WiFi and wired Internet access
Entertainment – Flat-screen TV with satellite channels and pay-per-view films
Food & Drink – Coffee/tea maker, minibar, 24-hour room service and free bottled water
Sleep – Premium bedding, blackout drapes/curtains and turn-down serviceBathroom – Private bathroom, deep-soaking bathtub and separate shower with a rainfall showerhead
Practical – Access to in-room child care, safe and free newspaper; free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Need to know – No rollaway/extra beds available
Smoking And Non-Smoking, renovated in July 2016
Grand Deluxe Twin Room - Harbour View
Photos of Grand Deluxe Twin Room - Harbour View
Grand Deluxe Twin Room - Harbour View
5/5 guest room ratingMore detailsRoom amenities
- 40 sq m
- City view
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
2 Single Beds
40 square metres m2 soundproofed room with city and harbour views
Internet – Free WiFi and wired Internet access
Entertainment – 46-inch flat-screen TV with satellite channels and pay-per-view films
Food & Drink – Coffee/tea maker, minibar, 24-hour room service and free bottled water
Sleep – Premium bedding, blackout drapes/curtains and turn-down serviceBathroom – Private bathroom, deep-soaking bathtub and separate shower with a rainfall showerhead
Practical – Access to in-room child care, safe and free newspaper; free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Need to know – No rollaway/extra beds available
Smoking And Non-Smoking, renovated in July 2016
Grand Deluxe Twin Room
Photos of Grand Deluxe Twin Room
Grand Deluxe Twin Room
4.7/5 guest room ratingMore detailsRoom amenities
- 40 sq m
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
2 Single Beds
40 square metres m2 room with garden views
Internet – Free WiFi and wired Internet access
Entertainment – 46-inch flat-screen TV with satellite channels and pay-per-view films
Food & Drink – Coffee/tea maker, minibar, 24-hour room service and free bottled water
Sleep – Premium bedding, blackout drapes/curtains and turn-down serviceBathroom – Private bathroom, deep-soaking bathtub and separate shower with a rainfall showerhead
Practical – Access to in-room child care, safe and free newspaper; free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Need to know – No rollaway/extra beds available
Smoking And Non-Smoking, renovated in July 2016
Deluxe Harbour View King Room with Club Access
Photos of Deluxe Harbour View King Room with Club Access
Deluxe Harbour View King Room with Club Access
4.4/5 guest room ratingMore detailsRoom amenities
- 50 sq m
- Harbor view
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 King Bed
50 square metres m2 room with harbour views
Club Level – Club Lounge access, continental breakfast, light refreshments, Internet access in the lounge and 1 hour of meeting room use (subject to availability)
Internet – Free WiFi and wired Internet access
Entertainment – Flat-screen TV with satellite channels and pay-per-view films
Food & Drink – Coffee/tea maker, minibar, 24-hour room service and free bottled water
Sleep – Premium bedding, blackout drapes/curtains and turn-down serviceBathroom – Private bathroom, deep-soaking bathtub and separate shower with a rainfall showerhead
Practical – Access to in-room child care, safe and free newspaper; rollaway/extra beds and free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Smoking And Non-Smoking, renovated in July 2016
Grand Suite with Club Access
Photos of Grand Suite with Club Access
Grand Suite with Club Access
More detailsRoom amenities
- 65 sq m
- Harbor view
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 King Bed
65 square metres m2 room with harbour views
Club Level – Club Lounge access, continental breakfast, light refreshments, Internet access in the lounge and 1 hour of meeting room use (subject to availability)
Layout – Bedroom and living room
Internet – Free WiFi and wired Internet access
Entertainment – Flat-screen TV with satellite channels and pay-per-view films
Food & Drink – Coffee/tea maker, minibar, 24-hour room service and free bottled water
Sleep – Premium bedding, blackout drapes/curtains and turn-down serviceBathroom – Private bathroom, deep-soaking bathtub and separate shower
Practical – Access to in-room child care, safe and free newspaper; rollaway/extra beds and free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Smoking And Non-Smoking, renovated in July 2016
Grand Executive Harbour Suite with Club Access
Photos of Grand Executive Harbour Suite with Club Access
Grand Executive Harbour Suite with Club Access
More detailsRoom amenities
- 65 sq m
- Harbor view
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 King Bed
65 square metres m2 room with harbour views
Club Level – Club Lounge access, continental breakfast, light refreshments, Internet access in the lounge and 1 hour of meeting room use (subject to availability)
Layout – Bedroom and living room
Internet – Free WiFi and wired Internet access
Entertainment – Flat-screen TV with satellite channels and pay-per-view films
Food & Drink – Coffee/tea maker, minibar, 24-hour room service and free bottled water
Sleep – Premium bedding, blackout drapes/curtains and turn-down serviceBathroom – Private bathroom, deep-soaking bathtub and separate shower with a rainfall showerhead
Practical – Access to in-room child care, safe and free newspaper; rollaway/extra beds and free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Smoking And Non-Smoking, renovated in July 2016
Grand Deluxe City View King Room
Photos of Grand Deluxe City View King Room
Grand Deluxe City View King Room
5/5 guest room ratingMore detailsRoom amenities
- 40 sq m
- City view
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 King Bed
40 square metres m2 room with city views
Internet – Free WiFi and wired Internet access
Entertainment – 46-inch flat-screen TV with satellite channels and pay-per-view films
Food & Drink – Coffee/tea maker, minibar, 24-hour room service and free bottled water
Sleep – Premium bedding, blackout drapes/curtains and turn-down serviceBathroom – Private bathroom, deep-soaking bathtub and separate shower with a rainfall showerhead
Practical – Access to in-room child care, safe and free newspaper; free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Need to know – No rollaway/extra beds available
Smoking And Non-Smoking, renovated in July 2016
Harbour View King Room with Club Access
Photos of Harbour View King Room with Club Access
Harbour View King Room with Club Access
4.4/5 guest room ratingMore detailsRoom amenities
- 40 sq m
- Harbor view
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 King Bed
40 square metres m2 room with harbour views
Club Level – Club Lounge access, continental breakfast, light refreshments, Internet access in the lounge and 1 hour of meeting room use (subject to availability)
Internet – Free WiFi and wired Internet access
Entertainment – 46-inch flat-screen TV with satellite channels and pay-per-view films
Food & Drink – Coffee/tea maker, minibar, 24-hour room service and free bottled water
Sleep – Premium bedding, blackout drapes/curtains and turn-down serviceBathroom – Private bathroom, deep-soaking bathtub and separate shower with a rainfall showerhead
Practical – Access to in-room child care, safe and free newspaper; free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Need to know – No rollaway/extra beds available
Smoking And Non-Smoking, renovated in July 2016
Room, 1 King Bed, Harbour View (Ambassador)
Photos of Room, 1 King Bed, Harbour View (Ambassador)
Room, 1 King Bed, Harbour View (Ambassador)
More detailsRoom amenities
- 110 sq m
- Harbor view
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 King Bed
110 square metres m2 room with harbour views
Club Level – Buffet breakfast, light refreshments, Internet access in the lounge and separate check-in location
Internet – Free WiFi and wired Internet access
Entertainment – Flat-screen TV with satellite channels and pay-per-view films
Food & Drink – Coffee/tea maker, minibar, 24-hour room service and free bottled water
Sleep – Premium bedding, blackout drapes/curtains and turn-down serviceBathroom – Private bathroom, deep-soaking bathtub and separate shower
Practical – Safe, free newspaper and iron/ironing board
Comfort – Climate-controlled air conditioning and daily housekeeping
Need to know – No cots (infant beds) or rollaway/extra beds available
Smoking And Non-Smoking, renovated in July 2016
Plateau King Room with Terrace
Photos of Plateau King Room with Terrace
Plateau King Room with Terrace
4.4/5 guest room ratingMore detailsRoom amenities
- 40 sq m
- Harbor view
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 20
Room details
1 King Bed
40 square metres m2 room with harbour views
Internet – Free WiFi and wired Internet access
Entertainment – Flat-screen TV with satellite channels and pay-per-view films
Food & Drink – Coffee/tea maker, minibar, 24-hour room service and free bottled water
Sleep – Premium bedding, blackout drapes/curtains and turn-down serviceBathroom – Private bathroom, deep-soaking bathtub and separate shower
Practical – Safe, free newspaper and iron/ironing board
Comfort – Climate-controlled air conditioning and daily housekeeping
Need to know – No cots (infant beds) or rollaway/extra beds available
Smoking And Non-Smoking, renovated in July 2016
Plateau King Room
Photos of Plateau King Room
Plateau King Room
More detailsRoom amenities
- 38 sq m
- City view
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 20
Room details
1 King Bed
38 square metres m2 room with city views
Internet – Free WiFi and wired Internet access
Entertainment – Flat-screen TV with satellite channels and pay-per-view films
Food & Drink – Coffee/tea maker, minibar, 24-hour room service and free bottled water
Sleep – Premium bedding, blackout drapes/curtains and turn-down serviceBathroom – Private bathroom, deep-soaking bathtub and separate shower
Practical – Safe, free newspaper and iron/ironing board
Comfort – Climate-controlled air conditioning and daily housekeeping
Need to know – No cots (infant beds) or rollaway/extra beds available
Smoking And Non-Smoking, renovated in July 2016
Victoria Harbour View Suite with Club Access
Photos of Victoria Harbour View Suite with Club Access
Victoria Harbour View Suite with Club Access
More detailsRoom amenities
- 90 sq m
- City view
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 King Bed
90 square metres m2 soundproofed room with city and harbour views
Club Level – Club Lounge access, continental breakfast, light refreshments, Internet access in the lounge and 1 hour of meeting room use (subject to availability)
Layout – bedrooms
Internet – Free WiFi and wired Internet access
Entertainment – Flat-screen TV with satellite channels and pay-per-view films
Food & Drink – Coffee/tea maker, minibar, 24-hour room service and free bottled water
Sleep – Premium bedding, blackout drapes/curtains and turn-down serviceBathroom – Private bathroom, deep-soaking bathtub and separate shower
Practical – Access to in-room child care, safe and free newspaper; rollaway/extra beds and free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Non-Smoking, renovated in July 2016
About this area
Hong Kong
Located on the waterfront, Grand Hyatt Hong Kong is in Wan Chai neighbourhood and is connected to the convention centre. Victoria Harbour and Hong Kong - Macau Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Lan Kwai Fong and Soho. Travelling with kids? Don't miss The Peak Tram and Ocean Park.
What's nearby
- Hong Kong Convention and Exhibition Centre - 5 min walk
- Pacific Place - 14 min walk
- Times Square Shopping Mall - 18 min walk
- Happy Valley Race Course - 18 min walk
- Hong Kong Park - 19 min walk
Getting around
- Hong Kong Wan Chai Station - 6 min walk
- Hong Kong Station - 19 min walk
- Hong Kong (HKG-Hong Kong Intl.) - 40 min drive
Restaurants
- One Harbour Road — 1 min walk
- Grissini — 1 min walk
- Joe Bananas - 4 min walk
- Sarah Malaysian Cuisine - 4 min walk
- The Quarterdeck Club - 4 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Social distancing
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi
Parking and public transport
- Valet parking: HKD 450 per night
- Return airport shuttle (surcharge)
- Limo/town car service
Food and drink
- Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: HKD 338 for adults and HKD 169 for children
- 9 restaurants and 1 coffee shop/cafe
- 3 bars/lounges and 1 poolside bar
- 24-hour room service
Things to do
- 24-hour fitness centre
- Children's pool
- Full-service spa
- Outdoor pool
- Playground
- Sauna
- Shopping
- Steam room
Family friendly
- Babysitting/childcare (surcharge)
- Children's pool
- Dry-cleaning service
- Laundry facilities
- Outdoor pool
- Playground
- Snack bar/deli
- Soundproofed rooms
Conveniences
- Ballroom
- Banquet hall
- Lift
- Free newspapers in reception
- Gift shop/newsstand
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Hair salon
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Tour/ticket assistance
- Turndown service
- Wedding services
Languages spoken
- Chinese
- English
- Filipino
- French
- German
- Indonesian
- Italian
- Japanese
- Korean
- Portuguese
- Spanish
- Thai
Business services
- Business centre
- Meeting rooms
- Conference space
Outdoors
- Garden
- Terrace
Spa
- 13 treatment rooms
- Body scrubs
- Body treatments
- Body wraps
- Couples treatment room(s)
- Facials
- Hydrotherapy
- Massage - swedish
- Massage - Thai
- Massage/treatment rooms
- Sauna
- Hot tub
- Steam room
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Accessible bathroom
- In-room accessibility
- Roll-in shower
More
- Designated smoking areas
Room amenities
Bedroom
- Climate control (air conditioning)
- Blackout drapes/curtains
- Hypo-allergenic bedding
- Linens
- Premium bedding
Bathroom
- Bathrobes
- Deep-soaking bathtub
- Free toiletries
- Hairdryer
- Separate bathtub and shower
- Towels
Entertainment
- Flat-screen TV
- Films for purchase
- Satellite channels
Food and drink
- Coffee/tea maker
- Free bottled water
- Minibar
More
- Desk
- Free newspapers
- Iron/ironing board
- Phone
- Safe
- Slippers
- Soundproofing
- Turndown service
Policies
Check-in
Check-in time starts at 2 PM
Early check-in subject to availability
Express check-in
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Children and extra beds
Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for HKD 440 per day.
Payment types
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: HKD 338 for adults and HKD 169 for children (approximately)
- Valet parking fee: HKD 450 per night (in/out privileges)
- Rollaway bed fee: HKD 440 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
Guests under 12 years old are not allowed in the spa
Property is also known as
Grand Hyatt Hong Kong Hotel
Grand Hyatt Hotel
Grand Hyatt Hong Kong
Grand Hyatt
Hong Kong Hyatt
Hyatt Hong Kong
Grand Hyatt Hong Kong Hotel Hong Kong
Hong Kong Grand Hyatt
Frequently asked questions
Guest reviews
4.7
Cleanliness
4.7
Service and Staff
4.7
Amenities
4.6
Property condition
- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020
- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our Entire Stay and Experience
Fabulous service from the moment we checked in! Our suite had amazing views and was so comfortable... they gave us a fruit bowl, nuts and a nice bottle of red wine as a welcome. We enjoyed relaxing in the separate living room with everything we needed and beautiful views from the 27th floor....our bedroom had an even more spectacular view which included the nite time light shows. We were fortunate to have “club access”” - fantastic service and views from the 30th floor. Huge breakfast selection including cooked to order items. Evening cocktails and snacks were wonderful, especially with not wanting to go out to much with everyone wearing masks (full hotel staff included). Hope to return in the future and we wish the entire staff and city of Hong Kong the best and good health!!
Stayed 3 nights in Jan 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, not a fan of the indoor bar, within the eating area, no atmosphere.
Stayed 10 nights in Jan 2020
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