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Outdoor pool
Outdoor pool
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Guest reviews

4.7 out of 5 Exceptional
986 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Map

Explore the area

Popular LocationHong Kong Convention and Exhibition Centre5 min walk
Popular LocationHappy Valley Race Course18 min walk
Popular LocationThe Peak Tram5 min drive
AirportHong Kong (HKG-Hong Kong Intl.)38 min drive

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  • Room, 1 King Bed, City View

    5/5 guest room rating

    Room amenities

    • 40 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed, City View
  • Room, 1 King Bed, Terrace (Plateau)

    4.4/5 guest room rating

    Room amenities

    • 40 sq m
    • Harbor view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Terrace (Plateau)
  • Room, 1 King Bed (Plateau)

    Room amenities

    • 38 sq m
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed (Plateau)
  • Room, 2 Single Beds

    4.7/5 guest room rating

    Room amenities

    • 40 sq m
    • Sleeps 3
    • 2 Single Beds
    More detailsRoom, 2 Single Beds
  • Club Room, 2 Single Beds

    4.4/5 guest room rating

    Room amenities

    • 40 sq m
    • Sleeps 3
    • 2 Single Beds
    More detailsClub Room, 2 Single Beds
  • Room, 1 King Bed, Harbour View

    4.9/5 guest room rating

    Room amenities

    • 40 sq m
    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed, Harbour View
  • Grand Suite, 1 King Bed

    Room amenities

    • 65 sq m
    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More detailsGrand Suite, 1 King Bed
  • Suite, Harbour View (Victoria)

    Room amenities

    • 90 sq m
    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More detailsSuite, Harbour View (Victoria)
  • Club Room, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 40 sq m
    • Sleeps 3
    • 1 King Bed
    More detailsClub Room, 1 King Bed
  • Room, 1 King Bed, Harbour View (Ambassador)

    Room amenities

    • 110 sq m
    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed, Harbour View (Ambassador)
  • Room, 2 Single Beds, Harbour View

    5/5 guest room rating

    Room amenities

    • 40 sq m
    • Harbor view
    • Sleeps 3
    • 2 Single Beds
    More detailsRoom, 2 Single Beds, Harbour View
  • Club Room, 1 King Bed, Harbour View (Deluxe)

    4.4/5 guest room rating

    Room amenities

    • 50 sq m
    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More detailsClub Room, 1 King Bed, Harbour View (Deluxe)
  • Grand, Executive Suite

    Room amenities

    • 65 sq m
    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More detailsGrand, Executive Suite
  • Club Room, 1 King Bed, Harbour View

    4.4/5 guest room rating

    Room amenities

    • 40 sq m
    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More detailsClub Room, 1 King Bed, Harbour View
  • Room, 1 King Bed

    4.7/5 guest room rating

    Room amenities

    • 40 sq m
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed

About this area

Hong Kong

Located on the waterfront, Grand Hyatt Hong Kong is in Wan Chai neighbourhood and is connected to the convention centre. Victoria Harbour and Hong Kong - Macau Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Lan Kwai Fong and Soho. Travelling with kids? Don't miss The Peak Tram and Madame Tussauds.
View map
Popular Location

What's nearby

  • Hong Kong Convention and Exhibition Centre - 5 min walk
  • Happy Valley Race Course - 18 min walk
  • The Peak Tram - 5 min drive
  • 1881 Heritage - 7 min drive
  • Tsim Sha Tsui Promenade - 7 min drive

Getting around

  • Hong Kong Wan Chai Station - 6 min walk
  • Hong Kong Station - 19 min walk
  • AirportHong Kong (HKG-Hong Kong Intl.) - 38 min drive

Restaurants

  • One Harbour Road — 1 min walk
  • Grissini — 1 min walk
  • Bar Amazonia - 4 min walk
  • Joe Bananas - 4 min walk
  • Cafe Renaissance - 4 min walk

About this property

Grand Hyatt Hong Kong

5-star luxury hotel connected to the convention centre in Wan Chai
Along with 9 restaurants, this hotel has a full-service spa and an outdoor pool. WiFi in public areas is free. Other amenities include 3 bars/lounges, a 24-hour fitness centre and a poolside bar. All 542 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. Guests can enjoy deep soaking bathtubs, and other standard amenities include minibars, premium bedding and flat-screen TVs.
Grand Hyatt Hong Kong offers 542 forms of accommodation with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding. Renovation of all guestrooms was completed in July 2016.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Plateau Spa has 13 treatment rooms, including rooms for couples. Services include Swedish massages, Thai massages, facials and body wraps. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a spa tub and a steam room.

Guests under 12 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of GBAC STAR (Hyatt)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking: HKD 450 per night
  • Return airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: HKD 338 for adults and HKD 169 for children
  • 9 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Filipino
  • French
  • German
  • Indonesian
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Spanish
  • Thai

Business services

  • Business centre
  • Meeting rooms
  • Conference space

Outdoors

  • Garden
  • Terrace

Spa

  • 13 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Massage - swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

More

  • Designated smoking areas
  • Renovated guest rooms – July 2016

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Linens
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • Flat-screen TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
According to the latest social distancing measures advice from the Hong Kong Government, the swimming pool will be open with limited capacity. Access to the pool and sun loungers is limited at any given time and is available on a first-come-first-served basis during various timeslots. The swimming pool and pool deck area will also be closed to all guests from 1 to 2 PM daily to undergo a sanitization procedure.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for HKD 440.0 per day.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: HKD 338 for adults and HKD 169 for children (approximately)
  • Valet parking fee: HKD 450 per night (in/out privileges)
  • Rollaway bed fee: HKD 440.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
Guests under 12 years old are not allowed in the spa

Property is also known as

Grand Hyatt Hong Kong
Grand Hyatt Hong Kong Hotel
Hong Kong Grand Hyatt
Grand Hyatt Hong Kong Hotel Hong Kong
Hong Kong Hyatt
Hyatt Hong Kong
Grand Hyatt Hong Kong Hotel
Grand Hyatt Hong Kong Hong Kong
Grand Hyatt Hong Kong Hotel Hong Kong

Frequently asked questions

Can I cancel my reservation for free at Grand Hyatt Hong Kong and receive a full refund?
Yes, Grand Hyatt Hong Kong offers free cancellation on select room rates, because flexibility matters! Please refer to Grand Hyatt Hong Kong cancellation policy on our site for more details about any exclusions or requirements.
Does Grand Hyatt Hong Kong have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Grand Hyatt Hong Kong pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Grand Hyatt Hong Kong?
Valet parking is available for HKD 450 per night.
What time is check-in at Grand Hyatt Hong Kong?
Check-in begins at 2 PM.
What time is check-out at Grand Hyatt Hong Kong?
Checkout is at noon.
Does Grand Hyatt Hong Kong provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Grand Hyatt Hong Kong located?
This family-friendly Hong Kong hotel is located on the waterfront, within a 5-minute walk of Hong Kong Arts Centre and Central Plaza. Hong Kong Convention and Exhibition Centre and Victoria Harbour are also within 10 minutes. Hong Kong Wan Chai Station is 6 minutes by foot and Hong Kong Admiralty Station is 10 minutes.
4.7
Exceptional
5 - Excellent
725
4 - Good
209
3 - Okay
34
2 - Poor
12
1 - Terrible
6

4.7/5

Cleanliness

4.7/5

Staff & service

4.7/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive service and nice Sun deck for chilling.
Stayed 1 night in Aug 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
A step above
Stayed 2 nights in Jun 2020

5/5 Excellent

Stayed 1 night in May 2020

5/5 Excellent

Stayed 1 night in May 2020