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"No handsoap no showergel…"

"Nice welcome, and ideally placed for being in the town. Room was good, clean and worked well for us. Breakfast was just okay, possibly would have been better but we followed a very large group. Would use it again without hesitation. "

"Scrambled eggs were a touch watery. Tomatoes were just slightly warm. Could of had some well done fried eggs displayed First day pastries ran out"

"Clean room. Nice bathroom. Incredibale castle ambience. Friendly staff. Parking included. Didnt get a chance to try the restaurant. This place is awesome! Can't wait to stay again!"

"Rooms were clean and loved the individual ‘huts’. Staff were friendly and the breakfast was fresh. The only complaint that I would have is that we arrived at the resort after 7pm and they would not accommodate us for dinner. There was a couple that checked in minutes before us who had no issue. After a long day of travelling, this was frustrating."

"The rooms were not clean. My friend’s room had hair in the bathroom and the shower did not work. The ceiling in my bathroom had black mold. The wallpaper was peeling off the walls. We did not have rooms as nice as the ones shown. Maybe some of the rooms are nice? The manager was very professional and pleasant. The woman at the front desk when we checked in was very matter of fact in a “we’re sold out tonight not much we can do” way. Breakfast was the worst we had in our 9 days in Scotland. The front desk also said we booked with Expedia and had to take it up with Expedia so keep that in mind. This room should cost £100 not the nearly £300 they charged. "

"We hated the room. They didn’t have ample parking and when we left to explore the city the receptionist couldn’t tell us where to park. Room was smelly and rooms are super small, pull out beds. Felt like room was just put together the last minute "

"Rooms were clean, staffwas courteous enough. The location of hotel is very convenient to reach places and also for food. The hotel is on high street and boat rides are just across the road. There is limited parking infront of hotel. Down sides are on-going construction which make sit a bit noisy during day and also dusty. The suites were behind the main bulding without any lifts, so we had to carry our luggage upstairs without any help from staff. The rooms deco was good. Two downsides were the power shower has very poor pressure and they should consider upgrading the electric shower to one with pumps. Other down side was that the sofa bed was very uncomfortable due to springs from mattress would abutt against the body. Property should consider upgrading that as well. The hot breakfast has only one option for vegetarians and should provide more options for £12 charged. All in all, it was a bittersweet experience. I hope in new ongoing construction work, property will consider some of the suggestions. When we go next time to Fort williams, i will shortlist this place as one of the options but would go for some other if available. "

"Room was clean, lovely location and friendly staff"