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Featured image
Indoor pool
Indoor pool
Indoor pool
Desk, laptop workspace, blackout curtains, iron/ironing board

Guest reviews

4.2/5 Very good
464 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Pet Friendly
Spa
Restaurant
Gym

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitizer provided
Personal protective equipment

Map

Explore the area

Popular LocationInverness Cathedral3 min walk
Popular LocationInverness Museum and Art Gallery4 min walk
Popular LocationInverness Castle5 min walk
AirportInverness (INV)24 min drive

Choose dates to view prices

  • Comfort Room, 1 Double Bed, Non Smoking

    4.4/5 guest room rating

    Room amenities

    • Sleeps 2
    More detailsComfort Room, 1 Double Bed, Non Smoking
  • Executive Room, 1 Double Bed, Non Smoking, View

    4.4/5 guest room rating

    Room amenities

    • Sleeps 2
    More detailsExecutive Room, 1 Double Bed, Non Smoking, View
  • Comfort Room, 1 Single Bed, Non Smoking

    3.7/5 guest room rating

    Room amenities

    • Sleeps 1
    More detailsComfort Room, 1 Single Bed, Non Smoking
  • Comfort Room, 2 Single Beds, Non Smoking

    4.5/5 guest room rating

    Room amenities

    • Sleeps 2
    More detailsComfort Room, 2 Single Beds, Non Smoking
  • Executive Room, 2 Single Beds, Non Smoking, View

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    More detailsExecutive Room, 2 Single Beds, Non Smoking, View
  • Family Room, 2 Double Beds, Non Smoking

    5/5 guest room rating

    Room amenities

    • Sleeps 4
    More detailsFamily Room, 2 Double Beds, Non Smoking
  • Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

    4.4/5 guest room rating

    Room amenities

    • Sleeps 2
    More detailsStandard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

About this area

Inverness

Located in Inverness, Best Western Inverness Palace Hotel & Spa is in the city centre and on the riverwalk. Notable landmarks in the area include Inverness Castle and Culloden Battlefield. Inverness Botanic Gardens and Wildwoodz Paintball and Lasertag Park are also worth visiting. Our guests love the hotel's location for the sightseeing.

Map
Popular Location

What's nearby

  • Inverness Cathedral - 3 min walk
  • Inverness Museum and Art Gallery - 4 min walk
  • Inverness Castle - 5 min walk
  • Eden Court Theatre - 6 min walk
  • Eastgate Shopping Centre - 9 min walk

Getting around

  • Inverness Station - 11 min walk
  • Inverness (INV) - 24 min drive

Restaurants

  • Brasserie — 1 min walk
  • Rocpool - 1 min walk
  • Urquhart's - 2 min walk
  • The Kitchen - 2 min walk
  • Zizzi - 2 min walk

About this property

Best Western Inverness Palace Hotel & Spa

Eco-friendly Inverness hotel in Inverness City Centre, walk to Inverness Castle
A full-service spa, a restaurant and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a coffee shop/café are on-site. All 110 rooms offer free WiFi, 24-hour room service and flat-screen TVs. Other amenities that guests will find include coffee makers and electric kettles.
Best Western Inverness Palace Hotel & Spa offers 110 forms of accommodation with coffee/tea makers and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers and complimentary toiletries.

This Inverness hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: GBP 5 per day
  • Valet parking: GBP 6 per day
  • Limited parking spaces

Food and drink

  • Buffet breakfast available for a fee 7 AM–9:30 AM on weekdays and 8 AM–10 AM on weekends: GBP 14.95 for adults and GBP 14.95 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • Computer station
  • Meeting rooms
  • Conference space (323 square feet)

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open selected days

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in reception
  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Free cots/infant beds
  • Linens

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in between 3 PM and midnight
Express check-in

Check-out

Check-out before 11 AM

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
This property also serves Jain vegetarian food. Guests with dietary restrictions or food allergies should contact this property in advance.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15 per pet, per night
Dogs only
2 per room

Children and extra beds

Children are welcome
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 14.95 for adults and GBP 14.95 for children (approximately)
  • Self-parking fee: GBP 5 per day
  • Valet parking fee: GBP 6 per day
  • Pet fee: GBP 15 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser
Contactless check-out is available
Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Best Western Inverness Palace Hotel
Best Western Palace Hotel
Best Western Inverness Palace
Best Western Palace
Inverness Best Western
Best Western Inverness Palace Hotel Inverness
BEST WESTERN Inverness Palace Hotel & Spa Scotland
Best Western Inverness Palace Hotel And Spa

Frequently asked questions

Can I cancel my reservation for free at Best Western Inverness Palace Hotel & Spa and receive a full refund?
Yes, Best Western Inverness Palace Hotel & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to Best Western Inverness Palace Hotel & Spa cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an indoor pool.
Is this property pet-friendly?
Yes, this hotel allows dogs (limit 2 per room). There's a fee of GBP 15 per pet, per night.
How much is parking at Best Western Inverness Palace Hotel & Spa?
Self-parking is available for GBP 5 per day. Valet parking is available for GBP 6 per day. Limited spots are available.
What time is check-in at this property?
Check-in is from 3 PM to midnight. After-hours check-in is not available.
What time is check-out at Best Western Inverness Palace Hotel & Spa?
Checkout is at 11 AM.
Where is this property located?
Located in Inverness City Centre, this spa hotel is steps away from Inverness Museum and Art Gallery and Inverness Castle. Inverness Cathedral and Eden Court Theatre are also within 10 minutes. Inverness Station is 11 minutes by foot.

Guest reviews

Overall score and ratings for Best Western Inverness Palace Hotel & Spa

4.2
Very good
5 - Excellent
206
4 - Good
167
3 - Okay
60
2 - Mediocre
24
1 - Poor
7
4.4
Cleanliness
4.3
Service and Staff
4.3
Amenities
4.2
Property condition

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 2 nights in Jul 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Beautiful location perfectly situated to walk throughout the city and amazing food and staff...A++++

    Stayed 3 nights in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 2 nights in Mar 2020

    4/5 Good

    • Liked: Cleanliness, amenities, property conditions & facilities

    Beautiful place! Our room wasn't ready when we arrived. Staff didn't really seem to care. Next day's staff was incredible and very helpful.

    Stayed 2 nights in Mar 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    hotel was very good, apart from the bed, which was uncomfortable and the leisure facilities which were being refurbished, i was only told about this by email on the day i was to arrive at the hotel but otherwise a very nice hotel. would gladly recommend it.

    Stayed 1 night in Mar 2020