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"Beautiful location great staff De Doius and Victor took great care of us thank you guys "

"We had a really great stay at RIU Ventura in Cancun and would absolutely come back. The food was consistently good across the restaurants, the drinks were strong and well-made. They were genuinely friendly and made a big impression on us. The rooms were very clean and well-kept, and the overall resort felt fresh and well-maintained. The pools were also great and always something going on. The only downside for us was the swim-up pool being restricted to 18+. We traveled with a 16- and 17-year-old, and it was disappointing that we couldn’t all enjoy that pool together...especially since the swim-up pool is usually one of the main attractions at a resort. It was even more confusing because the rooftop pool was advertised as the adults-only area, so we didn’t expect another restriction elsewhere. I wish that had been more clearly communicated ahead of time. That said, everything else about the trip was fantastic. Great food, great service, clean rooms, and fun pool areas overall. Just be aware of the swim-up pool age restriction if you’re traveling with teens."

"Everything was perfect as you would expect from a Hyatt."

"We had great time."

"I had the time of my life! I travelled alone and requested a beautuful ocean view as it was my birthday. I was STUNNED at the gorgeous 9th floor view of the ocean, nearby RIU hotel and the pool paty area underneath. I had room 918. The bar pool was lively, Pepe's food was excellent there as well (tacos, burgers, hotdogs, fries). The beach water was crystal clear on the Saturday and by Sunday there was some seaweed, but nothing to trouble you. I was totally at peace. The themed parties were real vybes with fantastic music, great drinks, foam and fun overall. All servers at the buffet, pool bar, other bar near the pool and sports bar were super friendly and helpful. I only went to one live show at Calypso and it was a mix of 70s, 80s, 90s and 2000s musical lip sync performances. It was so much fun and i was singing along. The Asian restaurant Shangri La was decent, while the buffet had fabulous food everyday. The steak at the steakhouse however, was average at best. I still can't get over the amazing views and beauty of the resort. A HUGE thank you to everyone who made my stay amazing. Fernanda at the sports bar, Valeria for my cute balloons and swan decoration and so many others. I would love to return and definitely recommend this resort to anyone looking for beauty and a great time. Much love: Donna from Trinidad and Tobago."

"It was my first time in Cancun and this all inclusive hotel did not disappoint! Love everything about this hotel, the food were excellent, the staff were so friendly. We couldn’t ask for more. The hotel was so clean and well maintained. Appreciated all the activities as well. We also love the beach club! Very aesthetically pleasing and the service was 10/10! This hotel is definitely a lot laid back though. So perfect for adults who wants to relax. A huge shout out to Senior Raul from the Mediterranean restaurant who always made us feel taken cared of and welcome! This man deserves a raise. The only down side is they don’t have a shuttle to the main gate, which is about 20 minutes walk. You’ll have to pay for your own ride if you wanted to get to the main gates. Providing a shuttle to the gates and not only to the beach club would be amazing! I also upgraded for Vantage Club for one night but honestly, could do without it. Our breakfast at the vantage club took so long. We waited for 45 minutes to be seated, and another 40 minutes to our orders. The restaurant was not full at all. This is the only restaurant that we weren’t a big fan of. Sad cause it was part of their vantage club. Food was mid, the galleria (buffet) had better food. I suggest that they elevate this Vantage Club better."

"Family friendly"

"Solo travelled to Mexico Cancun. Had the most lovely and relaxing vacation staying at hotel Riu Kukulkán. Everything was well organized from flight to airport transfer to the resort and vice versa when my stay ended. Food was great especially their buffet. There was always a table available for you to be seated no matter how late you came down. Felt safe and would absolutely stay at this resort again."

"Although the hotel and staff were great. The food was not. It lacked variety compared to other hotels in the area. The buffet had the exact same food everyday for lunch and dinner. We stayed 4 night and only received 2 dinners at the specialty restaurants. Although the Mexican dinner was the best the Italian restaurant was the worst. We’ve been to Cancun many times and have stayed in a range of hotels in the area and this is the first hotel that disappoints us with the food and menu. As frequent travels and with kids the quality of the food is huge things for us. Overall, the hotel itself was great but they have room for improvement with their menus."