Top Hotels Near Heron Diversia in Madrid from AU$102

"The only disappointment was that I chose this hotel for its proximity to the airport and that it had a shuttle service, however the shuttle was not available that early in the morning for me to use it for my 6am flight. I wish the shuttle times were posted on the booking site."

"We stay only one night but as far as service and cleanliness I will give 10 out of 10. Excellent coffee and the more important free ride to airport with frequently "

"Yes"

"It’s okay, practical for sleep, nothing more."

"Breakfast some food was bad sorry "

"In terms of basic amenities, such as the room. "

"I was unable to go into the property i waited outside the property gate for almost 20mins in the cold thankfully a guest who was headed out opened the gate and that was how I was able to get into the properties concierge. And the WiFi kept disconnecting from my devices all the time I have to keep reconnecting over again from time to time. And then 3 days to the end of my stay at the property my room keys stopped working I went and on my way back on getting to the property my key didn’t work I had to stay out agin in the cold to wait for someone coming outside to open the gate to so I could go in to the concierge to complain about my keys failure to access me in. However I played lawn tennis and I was given access to play lawn tennis even though it wasn’t part of my room package but I was allowed to play the game with my husband thank you."

"very good hotel, only issue is that they ask for money to have a kettle in the room."

"Check-in process was horrible. Do not book unless you want a complicated process with no support. "