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"Lovely staff, comfy beds, friendly atmosphere."

"The property is in an excellent position as it's only a short walk to the shopping centre, bars & restaurants. It has a multistorey carpark with an entrance close to the hotel entrance. The hotel is very well presented in the bar & reception areas. The breakfast area was excellent with very good service from the staff. The twin room we had was a good size & very clean. The room & bathroom are getting close to needing refurbishment but are perfectly funtional if you are not looking for extra luxuries like toiletries etc. I would stay here again as it is perfectly placed for a visit to the Skydome to watch my team play ice hockey."

"The Whateley Hotel was extremely likeable, with just a few areas where it needs tidying ie re decoration touch up in bedroom and corridors, however workmen were seen painting etc. The bathroom was great with up to date white goods, broken sink plug chain though let it down, however extremely clean. The double bed was large and very comfortable. Good selection of tea, coffee and biscuits in room. Lovely view of garden from room 50, well kept garden. We enjoyed a nice meal in the Berkley Restaurant, friendly attentive staff. A very good buffet breakfast, ample choices, the pastries were very hard though. All staff in the hotel were friendly and accommodating. All in all a pleasant and enjoyable stay, and excellent value for money and would definitely stay again."

"Lovely room, very comfortable, clean and quiet. "

"All first class except breakfast. All ingredients good but cooking and preperation third rate for such a great place sorry but it’s true . It’s a real shame"

"Great welcome at reception. Accessible room allocated as requested. In my opinion, there is a design flaw in the bathroom, as the 'accessible' toilet is positioned too low to be accessible and is too close to the hand basin. The shower was more of a trickle than a shower, albeit hot, and I've had worse showers, so it's not worth complaining about, just an observation. We ate at the restaurant in the evening - a very pleasant experience with attentive staff. Sadly, the same could not be said about breakfast. A few staff members mingling about, not offering hot beverages. You had to 'flag them down' and wait for hot drinks. I noted several tables waiting, and it wasn't overly busy. Tables weren't wiped down in between customers, cutlery was just rearranged, and the idea of a large jug of milk left on tables for subsequent customers is just not nice and possibly unhygienic. The English breakfast food was hot except for the scrambled egg, which was supplied in such vast quantities that it inevitably became cold quickly. All in all such a shame after a very positive experience the evening before."

"Great place clean and comfortable "

"Was over for a wedding at nearby Dodford. Well located and more budget friendly. Despite this, amenities are great. Good pool and gym in separate building, nice lounge. Drinks on the expensive side, but food fair for the standard. Main reason for very favourable review was the staff, who were accommodating, friendly and wanting to please. Would return if in the area"

"All the staff were great and attentive and helped us with all our questions and needs. Carey especially was very helpful and went the extra mile to get myself and my friend gluten free bread for our breakfast. Without her attention to detail we would not have had a gf option "