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"Service was poor except at roof deck - bartender was great. Room was nice. Elevator was finnicky. Walls are thin. Location is very very busy. Wouldn’t return."

"It’s such an impressive building and location but theirs absolutely no atmosphere in it, background music boring , seating uncomfortably in lobby area and a convenience shop that is more expensive than Tiffany’s . Sliding bathroom door in my room gives it a barn conversion look . Disappointment in truth "

"Good location for downtown New York. Staff was super friendly and helpful. "

"The hotel is excellent. The staff is great! Not only was I checked in early, but I was given an upgrade to my room with an excellent view. I come to New York often and I definitely want to stay here again."

"Nice clean hotel. Staff friendly. Beds comfortable. Hotel was nice and central close to subway"

"The room was clean. Although, feel it was very much they wanted the style more than actual functionality. The lights weren’t very useful whilst trying to get ready, also the sink was out of the bathroom with nowhere for towels or toiletries. Also, we were based on the 5th floor and had to sleep with ear plugs in every night because of the booming music sounds from the hotels various bars, you would think they’d have some thought to paying guests trying to get some sleep. We will not be back. Very disappointed for the price point of this hotel."

"No heat , no clean towels every day "

"Very convenient location with a friendly staff. "

"The rooms too smal and trafic on elevetors not well organaized"