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"Excellent service, helpful staff, clean and modern rooms."

"Great hotel"

"Great hotel, big clean rooms. Situated very close to restaurants and bars in the centre of Harrogate."

"The breakfast cost me £12, the coffee barely tasted like coffee, the 'fresh' orange juice was diluting juice, diluted to the point that you could barely taste the orange cordial, the toast machine was turned off, while staff stood about at 7:30am chatting I had to locate the plug and switch it on, the bread was sat in their original bread bags, again, the coffee tasted so bad, I left it and went for a Costa before I drove to my next destination, never worth £12 in your life. Parking decent, but cost me £10 per day. Staff ok, they all just looked pissed off, as if they didn't want to be there, my one exception was the girl who was making up the rooms on my second floor, very polite and was working as fast/hard as she could. Would I return to this hotel - no. It's tired, dated and needs a fresh look, a new attitude and someone to run the kitchen like they give a sh*t. "

"Stunning communal spaces, stairs and bar. That staff are very courteous and helpful. You can even rent an umbrella. There is parking and it’s at the reduced rate of £22 if you pay at reception (£40 outside) Our room was a superior king but faced the station. BE AWARE that rear facing rooms get to hear the trains idle at the station for 15-30 mins at a time despite double glazing. A tip would be to master the air con before bedtime as it’s tricky to use (until you know how) and the rooms get quite warm without it."

"Got some lovely cocktails, hotel was clean. Stuff are lovely. We definitely stay there again. Beds were super comfy."

"No food available in the evening."

"Excellent hotel, clean room with friendly and helpful staff. Would definitely stay again"

"A lovely hotel. Prime location on the river. Perfect for exploring York. Staff efficient and friendly. "