Disappointing for the expensive price.
We stayed in room 2 and had possibly the worst night sleep I’ve ever had in a hotel. You are right under the reception and can hear everyone’s footsteps and cases going in and out. I woke up every hour or so due to huge bangs from the reception desk and what sounded like moving furniture. I checked and this was at 4am so it was whoever was doing the night shift. The staff toilet was right next to room 2 so I kept hearing that staff member going to the toilet. I understand it’s an old building and may not be sound proofed but knowing you have guests beneath you and making noise all night is disrespectful. Glass bottles were also being emptied at midnight so it was hard even trying to get to sleep to begin with.
Hotel is in a good location and you get Molton Brown toiletries but that’s as positive as it gets to justify the price. Dust on skirting boards and carpets, dark and gloomy room, hard mattress, general deco outdated, no sound proofing, no offer of a room upgrade/feee drinks with my Expedia gold status, room 2 was cold. The price does just not make sense for the lack of facilities and noise you have to put up with.
Was looking forward to this but walked away disappointed. Wouldn’t recommend as you could stay somewhere cheaper which would be a lot nicer.