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Reviews of Hotel Puerto Pacifico Guayaquil Airport

4 out of 5
Hotel Puerto Pacifico Guayaquil Airport
Av 33. Ciudadela La Garzota, Mz. 83 Solar 6-9, Guayaquil, Guayas

Reviews

8.6

Excellent

Rating 10 - Excellent. 81 out of 126 reviews" "
Rating 8 - Good. 23 out of 126 reviews" "
Rating 6 - Okay. 9 out of 126 reviews" "
Rating 4 - Poor. 3 out of 126 reviews" "
Rating 2 - Terrible. 10 out of 126 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy

Travelled with partner
Liked: Staff & service, property conditions & facilities
The staff were very helpful. The hotel is very eco-friendly with motion detector lighting. The restaurant was wonderful. Our waiter didn’t speak very much English (which wasn’t surprising), but he got our orders right, and practiced his English on us, which was delightful. The food was excellent, and the presentation was perfect.
Stayed 1 night in May 2024

6/10 Okay

Jason

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Just okay. I would only stay there if I had no other choice. Expensive. No breakfast. Staff not particularly friendly.
Stayed 1 night in Apr 2024

10/10 Excellent

Leopoldo

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Buena atención
Stayed 1 night in Apr 2024

6/10 Okay

Olga

Cleaning
Stayed 2 nights in Apr 2024

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, close to airport, large clean rooms. Nice restaurant, very good breakfast.
Stayed 1 night in Apr 2024

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience.
Stayed 1 night in Mar 2024

10/10 Excellent

Wellington

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Maria, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
I only stood there for about four hours, but from what I saw it’s a good property nice and clean. The rooms were nice and clean as well.
Stayed 1 night in Feb 2024

10/10 Excellent

Hernan

Liked: Cleanliness, staff & service, property conditions & facilities
A very nice experience with them
Stayed 2 nights in Feb 2024

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Pool
Stayed 1 night in Jan 2024

10/10 Excellent

Jose, sacramento

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Ravi, Waterloo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Stella, Windermere

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
Nice hotel. Perfect for one night stay near the airport
Stayed 1 night in Dec 2023

8/10 Good

Luis

Liked: Amenities
Stayed 2 nights in Dec 2023

10/10 Excellent

Jannette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Manuel

Disliked: Cleanliness, staff & service, property conditions & facilities
is to spend
Stayed 1 night in Dec 2023

2/10 Terrible

Walter

Disliked: Cleanliness
Response from Reservas on 19 Feb 2024
Apreciado Walter, agradecemos tu elección de estadía, ayúdanos a mejorar indicándonos el porque de su calificación de 1atentos sus comentariosHotel Puerto Pacifico

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant is really good and the hotel is very close to the airport.
Stayed 1 night in Nov 2023

6/10 Okay

TINSEL, SCARBOROUGH, TORONTO

Stayed 1 night in Nov 2023

10/10 Excellent

GIOVANY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

6/10 Okay

Ray-Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Has no issues. Very practical
Stayed 1 night in Nov 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Robert

Stayed 1 night in Nov 2023

10/10 Excellent

Cintya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Pedro

Stayed 2 nights in Oct 2023

8/10 Good

David

Stayed 1 night in Oct 2023

10/10 Excellent

Paola

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The staff made it very welcoming. They were very helpful and kind. My room was very clean, as was the bedding and bathroom. The food at the restaurant was very good and the service too. I would recommend this hotel.
Stayed 1 night in Jul 2023

6/10 Okay

Luis

Stayed 5 nights in Oct 2023

10/10 Excellent

Rafael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel
Stayed 2 nights in Oct 2023

10/10 Excellent

Carla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in general!
Stayed 1 night in Oct 2023

6/10 Okay

Cecibel

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

Nyiesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice and the place was clean and safe.
Stayed 1 night in Aug 2023

10/10 Excellent

Francisco

Stayed 1 night in Aug 2023

10/10 Excellent

QUISMARY

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Cheryl

Stayed 1 night in Jul 2023

10/10 Excellent

brenton

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Jul 2023

2/10 Terrible

Nestor

Stayed 1 night in Jul 2023

2/10 Terrible

Manuel, HOUSTON

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This is one of the worst experience no communication arrived overcharged. Advertise breakfast ( charged me ) transportation to the airport same thing they charged me at the airport costed me 5 they charged me more … charge me $35 per person and the buffet is horrible !!! They served left over from the the previous days . A room for 6 they only had one towel.. they overcharged me over $225. Please do not go there you better with other choices at the airport . I only stayed 5 hours at the hotel. We try to contacted them weeks before and they never responded me . Please go somewhere else
Stayed 1 night in Jul 2023

10/10 Excellent

Leonor, San Tan Valley

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to check in. Closer to the airport and shops
Stayed 1 night in Jun 2023

10/10 Excellent

ADOLFO, hialeah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean.
Stayed 1 night in Jun 2023

8/10 Good

Gabriela, cuenca

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
Good
Stayed 1 night in May 2023

2/10 Terrible

Jaime

Stayed 1 night in May 2023
Response from Reservas on 24 July 2023
Estimado Jaime, lamentamos que no tuvo la oportunidad de visitarnos y poder calificar nuestras instalaciones con una calificación acorde y razonable. Esperamos ser su opción en una próxima ocasión de visita a la ciudad.

10/10 Excellent

Lillian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
great
Stayed 1 night in May 2023

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5mins taxi ride from airport US$5. Clean Comfortable hotel. Room a bit box like but clean and modern enough. Would not venture outside alone.
Stayed 1 night in May 2023

10/10 Excellent

Abel P

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very helpful
Stayed 1 night in May 2023

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Norma
Very nice hotel, clean and great services
Stayed 3 nights in Apr 2023

10/10 Excellent

Gabriela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel!
This was our second time staying at Puerto Pacifico and it was as good as the first time. The staff is very friendly and helpful. We used the airport transfer both times and had no issues. Food is great and has a variety of options. Rooms are very spacious and beds are comfortable. I would definitely recommend.
Stayed 1 night in Mar 2023

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service
Very good
Stayed 1 night in Mar 2023