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"Excellent rooms, staff, breakfast, facilities, parking and value ."

"Quirky and incredibly well designed hotel! It can’t be easy remodeling a +500 year old hotel. Location was perfect! Downtown Colchester, walkable to shops and restaurants. Modern amenities, fabulous decor, great location and incredible customer service! I really enjoyed staying in the historic hotel."

"nothing"

"Miss advertising the room.. given wrong room when booked in then given another room with balcony but couldn’t swing a cat in the room as it was so small. We booked this room as it was a 3 day stay for our wedding and honeymoon. In the end we got a bigger room like the picture but no balcony. We were told there are no rooms like the one in the picture. I am very disappointed "

"The room we had needs updating and cleaning properly Room 2 The windows had black mould and the shower has lots of black mould - could be easily cleaned away Be nice if the pool was open earlier at the weekend- we didn’t get to use it "

"Friendly helpful staff "

"Excellent value for money. Room clean, roomy and welcoming. It's not 5 star, but for the price superb and breakfast was fantastic. Can't fault the place."

"Great breakfast but they charged me adult price for children. Location is great, so close to the pier. The room didn’t look like it was cleaned properly, especially the bathroom. "

"Hotel was nice, food lovely and staff were helpful. "